Teams Projects - Lost changes

Forum|Forum|5 years ago
October 11, 2020
1 reply
319 views

Hi,

Seems like my editor opened up a Team project and not seeing any of his changes that he made. Nothing in autosave. Nothing buy foreign files in the Library ----> Team Projects folder. Any ideas?

Error or problem

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H

HMcFAuthor

Participant

Autosave was synced with the Cloud. All our work gone. Nothing in the autosave file. No record on assets.adobe.com for this project. We're new to Teams - but have no idea what we did wrong. I have a ticket open w/ Adobe - but I imagine we need to redo the edit. Very concerning.

U

Udo_Pawlik

Adobe Employee

Hi,

It seems you editor was able to create/open a Team Project and make some changes. When did the edits disappear? After closing and re-opening the same Team Project? Did the editor open the Team project on another machine? Has the editor shared the changes with other collaborators?

In general, auto-saves are stored locally in a database and are not really human readable. You should be able to see your Auto-saves in the media Browser:

Select the Team Project in the Media Browser
Use the vertical version history slider to scroll down to a 'version or auto-save'

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