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Participating Frequently
November 16, 2021
Question

Updated and Lost team project

  • November 16, 2021
  • 2 replies
  • 742 views

Hi there,

I just opened a team project, one that isn't shared yet.

When I opened Premiere Pro, the version updated and now I have lost my project...

I can't find anything in the version history...

I've rolled back to the earlier version and still nothing.

This is hours and hours of work. What can I do to recover it?

 

 

[Moderator note: moved to best forum.]

 

This topic has been closed for replies.

2 replies

Community Manager
November 16, 2021

Hi - 

Sorry to hear you are having this trouble. Our quality engineering team is reviewing this now and will be in touch shortly.

 

Regards,

Michael Goshey

Senior Eng. Manager

Adobe Team Projects

New Participant
November 19, 2021

Where are these projects saved? Is it something I can manually acess or is it only in Premiere? I would expect them to be in my creative cloud files but they are not. 

 

Community Manager
November 19, 2021

Hi - 

 

The project data is stored in a database in the Creative Cloud. We store all changes over time that are made to the project within that database in order to properly send updates (deltas) when needed across collaborators. Because it is in a database format and not a stand-alone file, there isn't a location in your Creative Cloud Assets Web location for any project "file". There is an option within Premiere Pro where you can export or Save As a Team Project into a stand-along Premiere Pro project file if you'd like to have a concrete file on disk. Please note that there are some limitations with this such as if your Team Project contains After Effects comps, those comps will not be part of the stand-alone Premiere Pro project file (because Premiere Pro stand-alone files do not contain AE Comps, but rather references to them).

 

Hope this helps -

Michael

 

Participating Frequently
November 16, 2021

New version is v22

When I roll back to v15.0 I can no longer open my project...have to open it in v22, but that doesn't give me access to earlier project versions.

Either way I'm locked out.

 

Ann Bens
Community Expert
November 16, 2021

Open your v22 project in older version by making an xml of your project first.

Participating Frequently
November 16, 2021

Thanks, 

But the work done doesn't exist in either version now.

Because I'd already opened the file that was created in v15 in the v22,  the older v15 wont open the file, because it now says its a v22 file.

It was a team project and a copy was never saved locally.

Is there a way to access the project created using v15?