Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

It is possible to give whatever feedback to Adobe?

Community Beginner ,
Feb 17, 2025 Feb 17, 2025

Sometimes I wonder how such a big company not able to fix very simple and obvious bugs and uncomfortable features. But when I tried just to write a recommendation on improvement to Adobe team- I realized why they are so blind to user experience. You just can't contact them. No mail for feedback, nothing. Go to Adobe community or talk to silly bot who not understand what I want (I mean, 2025 year. You have ai generative image and videos software, bit can't implement a chat smarter than: "if you want this- press 1, if you want that- press 2"). It just make me feel frustrated. For the money I pay for it- I just can't have a simple email to contact and write message (I don't even need answer).

 

So, if someone know how to write a feedback or recommendation on improvement- let me know

535
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2025 Feb 17, 2025

@Павел5ED8 

 

Which Adobe application are you using? Some Adobe teams use the Community forums for bug reports and others use UserVoice.

 

If you tell us your issue, we may be able to assist.

 

Also, when you get the bot, type "agent".

 

Jane

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 17, 2025 Feb 17, 2025

I'm using premiere pro, photoshop, after effects, audition, firefly, Bridge.

 

quote

@Павел5ED8 

Some Adobe teams use the Community forums for bug reports and others use UserVoice.


By @jane-e


I like that: "Some".

 

There is no simple way to give your feedback to any of the software? 

Ok, what I wanted to write is not about certain application, but more about Creative Cloud. Wanted to say that it would be very comfortable and logic to have sync of preferences in apps. For example shortcuts. So if I re-intall windows I would not lost all my settings in software like Premiere Pro. I know I could save those things manually but it so weird to do in a such product as Adobe.  And I can't write it anywhere.

 

I can type "agent" to the bot? no way, here is the result: (attached 2 images)1.jpg2.jpg

 

So bot just threw me in a loop. 

 

Plus, in a Premiere Pro I constantly have small issues that I can't report right away. Once in a while I have a windows with "send us feedback", but in that moment I couldn't remember exact things that annoys me in a software. 

 

So, is there a simple way to communicate to adobe team? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2025 Feb 17, 2025

adobe has procedures for posting ideas and reporting bugs, https://projectfelix.uservoice.com/

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 17, 2025 Feb 17, 2025

5ED8_1-1739805238305.png

thank you for response, but the link is not working

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2025 Feb 17, 2025

that's not nice.  checking...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2025 Feb 17, 2025
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 17, 2025 Feb 17, 2025

That link is working, but it said: "That form you can use for the feature request and bug report submission."- And there is NO FORM 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2025 Feb 17, 2025

i just tested the premiere ideas and the link worked as expected 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2025 Feb 17, 2025
quote

5ED8_1-1739805238305.png

thank you for response, but the link is not working


By @Павел5ED8

 

I'm not surprised that the link to Project Felix no longer works.

 

From Wikipedia:

"Adobe Dimension is a 3D rendering and design software developed and published by Adobe Systems for macOS and Windows operating systems. It was founded as Project Felix on March 28, 2017, and became Dimension on October 18, 2017.

 

 

The Premiere Pro forum has their Discussions, Bugs, and Ideas all in the Commuity forums. The Adobe Premiere Pro Team is also very active on that forum. Try asking here:

https://community.adobe.com/t5/premiere-pro/ct-p/ct-premiere-pro

 

Jane

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2025 Feb 17, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2025 Feb 17, 2025

The Ideas section of an Adobe forum is the place to give feedback.:

ideas.jpg

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 18, 2025 Feb 18, 2025

With premiere I got it, but what about adobe creative cloud app?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 18, 2025 Feb 18, 2025
quote

what about adobe creative cloud app?

By @Павел5ED8

 

 

The Creative Cloud Desktop community is another one who uses the forums for bugs and ideas:

https://community.adobe.com/t5/creative-cloud-desktop/ct-p/ct-creative-cloud-desktop

janee_0-1739876546664.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 18, 2025 Feb 18, 2025
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 18, 2025 Feb 18, 2025

Ah ok, I just now realised that you have list of software at the bottom to choose where to write, sorry and thanks

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 18, 2025 Feb 18, 2025

you're welcome.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 10, 2025 Mar 10, 2025

I chatted with an agent for this exact reason. I asked him about some kind of a contact email to leave feedback and he said he sent me an email to reply to, and that it would reach the correct channels. So I constructed a carefully worded email, expressing my frustrations and sent it. I immediately received an email back saying I emailed a DONOTREPLY. Adobe doesn't care if we're happy because they know that for the price, they're still the best so no one is going anywhere. They can make whatever ridiculous updates their fresh college grad newbies throw out with no consequence because, how will they know? There's zero ways to reach them. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 10, 2025 Mar 10, 2025

i posted the link for feedback that interests adobe.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 20, 2025 Mar 20, 2025
LATEST

<spammer post removed>

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines