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Sometimes I wonder how such a big company not able to fix very simple and obvious bugs and uncomfortable features. But when I tried just to write a recommendation on improvement to Adobe team- I realized why they are so blind to user experience. You just can't contact them. No mail for feedback, nothing. Go to Adobe community or talk to silly bot who not understand what I want (I mean, 2025 year. You have ai generative image and videos software, bit can't implement a chat smarter than: "if you want this- press 1, if you want that- press 2"). It just make me feel frustrated. For the money I pay for it- I just can't have a simple email to contact and write message (I don't even need answer).
So, if someone know how to write a feedback or recommendation on improvement- let me know
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Which Adobe application are you using? Some Adobe teams use the Community forums for bug reports and others use UserVoice.
If you tell us your issue, we may be able to assist.
Also, when you get the bot, type "agent".
Jane
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I'm using premiere pro, photoshop, after effects, audition, firefly, Bridge.
Some Adobe teams use the Community forums for bug reports and others use UserVoice.
By @jane-e
I like that: "Some".
There is no simple way to give your feedback to any of the software?
Ok, what I wanted to write is not about certain application, but more about Creative Cloud. Wanted to say that it would be very comfortable and logic to have sync of preferences in apps. For example shortcuts. So if I re-intall windows I would not lost all my settings in software like Premiere Pro. I know I could save those things manually but it so weird to do in a such product as Adobe. And I can't write it anywhere.
I can type "agent" to the bot? no way, here is the result: (attached 2 images)
So bot just threw me in a loop.
Plus, in a Premiere Pro I constantly have small issues that I can't report right away. Once in a while I have a windows with "send us feedback", but in that moment I couldn't remember exact things that annoys me in a software.
So, is there a simple way to communicate to adobe team?
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adobe has procedures for posting ideas and reporting bugs, https://projectfelix.uservoice.com/
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thank you for response, but the link is not working
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that's not nice. checking...
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That link is working, but it said: "That form you can use for the feature request and bug report submission."- And there is NO FORM
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i just tested the premiere ideas and the link worked as expected
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thank you for response, but the link is not working
By @Павел5ED8
I'm not surprised that the link to Project Felix no longer works.
From Wikipedia:
"Adobe Dimension is a 3D rendering and design software developed and published by Adobe Systems for macOS and Windows operating systems. It was founded as Project Felix on March 28, 2017, and became Dimension on October 18, 2017.
The Premiere Pro forum has their Discussions, Bugs, and Ideas all in the Commuity forums. The Adobe Premiere Pro Team is also very active on that forum. Try asking here:
https://community.adobe.com/t5/premiere-pro/ct-p/ct-premiere-pro
Jane
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community">
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The Ideas section of an Adobe forum is the place to give feedback.:
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With premiere I got it, but what about adobe creative cloud app?
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what about adobe creative cloud app?
By @Павел5ED8
The Creative Cloud Desktop community is another one who uses the forums for bugs and ideas:
https://community.adobe.com/t5/creative-cloud-desktop/ct-p/ct-creative-cloud-desktop
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Ah ok, I just now realised that you have list of software at the bottom to choose where to write, sorry and thanks
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you're welcome.
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I chatted with an agent for this exact reason. I asked him about some kind of a contact email to leave feedback and he said he sent me an email to reply to, and that it would reach the correct channels. So I constructed a carefully worded email, expressing my frustrations and sent it. I immediately received an email back saying I emailed a DONOTREPLY. Adobe doesn't care if we're happy because they know that for the price, they're still the best so no one is going anywhere. They can make whatever ridiculous updates their fresh college grad newbies throw out with no consequence because, how will they know? There's zero ways to reach them.
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i posted the link for feedback that interests adobe.
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<spammer post removed>
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