Prize draw

[Guest]

Hi.  I recently responded to an email from Adobe asking me to complete a questionaire in return for being entered into a prize draw.   I completed the questionaire.  My trust levels in Adobe lowered a few days later when I went back to the email to find the date of the prize draw, on closer inspection I saw in the small print that you could be entered into the prize draw without completing the prize draw, but that is a side issue at the moment.  I still can't find the date of the prize draw, does anyone know?  Thank you

[Rob_Cullen]

I have never encountered a Questionaire/Prize Draw!  Possibly a scam!

Check the sender of the original email- it must be from an Adobe.com source. If you see Hotmail or gmail, etc- definitely a scam.

https://community.adobe.com/t5/the-lounge-discussions/valid-or-scam-email/m-p/12851151

[Chris 486]

I'm not too familiar with Adobe giving prize giveaways like that either and Agree with @Rob_Cullen . I would check the email against this source from the FTC and see if it seems legit. How to Recognize and Avoid Phishing Scams | Consumer Advice (ftc.gov)

[jane-e]

@Deleted User 

In addition, if you think the email is a scam, send it to phishing@adobe.com. Don't forward it; send it as an attachment by dragging it from your inbox into a new email.

What is the URL for the questionnaire? That can also be reported.

Jane

[Guest]

thank you all very much for your replies, it's interesting that none of you received the email and that you have never heard of Adobe doing prize draws before.  I found the questionnaire a bit strange towards the end, it started asking me questions about my connections to the US Military!  I found it strange but assumed it must be an American thing because your armed forces are so large and a big part of your society over there.  However, I've checked and it looks to me like it has come from Adobe.  The mail address was mail@mail.adobe.com and if I open it up in my browser the address is http://m2-page.mail.adobe.com/nl/jsp/m.jsp?c=%40KybooSZEz1mDn2156zaoZASMK2yCrMPtGxc2zXvavmY%3D .  So to me it looks genuine.  

[Rob_Cullen]

I still think it IS a scam!

Legit email would be from  ...@adobe.com

Having the word "adobe" in the address does not make it legit!

And the web code "nl" is Netherlands- I don't know that Adobe has any headquarters there.

[Test Screen Name]

All emails ending @Deleted User are Adobe's. Also @something.adobe.com. But this means nothing, it's a dangerous myth that looking at the email tells you anything. It can be faked easily. It can't be used to prove anything, just like getting a written letter from the White House does t prove it's from there. But I agree this reply page looks genuine...so long as they have your name right. 

[jane-e]

I still think it IS a scam!

Legit email would be from  ...@adobe.com

Having the word "adobe" in the address does not make it legit!

And the web code "nl" is Netherlands- I don't know that Adobe has any headquarters there.

By @Rob_Cullen

I just checked my email from Adobe. This one ends in "mail.adobe.com", just like the one in question.

The "nl" is in the weblink, not in the email. As I understand it, Adobe adds a country code for (almost) everywhere except the US.

All the same, I stand by what I said earlier: send it as an attachment (not forward) to phishing@adobe.com . But I'm ultra cautious, as I think all of us who are answering are. 😊

Jane

[Guest]

Thank you again everyone for your replies.  Jane is right, the email address is an official adobe email address, the same address as all the other mails I get from them.  The actual email is also identical in everyway to their normal emails too.  I remain suspicious about it but if it isn't Adobe then it's by far the most sophisticated scam email I've ever seen.  Jane - I've forwarded the mail to that address you sent me but I will do what you say and actually send it to them as an attachment today.  I'll post again if they reply with anything interesting.  Thank you

[jane-e]

@Deleted User 

Attaching the email includes the header information that forwarding does not. Viewing the header information depends on your email application.

Jane

[Nancy OShea]

Never heard of it.  Could be a scammer pretending to be Adobe.  It wouldn't be the first time.

I hope you didn't give them any personal data or sensitive information. 

For security reasons, I don't do random surveys sent by email.  I delete them.

[Guest]

Hi Nancy, re: did I give them any 'personal data', it depends on how you define that term.  They asked me to attach a piece of work which could have given them access to my hard drive but I didn't do it, I just typed 'I'm still learning' in the box and I was surprised the system accepted it but maybe they knew they would be pushing their luck if they didn't, I don't really know how these things worked.  However, the questionaire still asked very prying questions (HAVE YOU OR ANY MEMBERS OF YOUR FAMILY EVER BEEN MEMBERS OF THE COMMUNIST PARTY) but it looks official

[Nancy OShea]

...the questionaire still asked very prying questions (HAVE YOU OR ANY MEMBERS OF YOUR FAMILY EVER BEEN MEMBERS OF THE COMMUNIST PARTY)

By @Deleted User

=========

OMG!  Talk about a RED flag!!  I assure you, Adobe & it's partners will never ask such questions.  Sounds like someone's idea of a prank.  And not a very good one.    DO NOT give untrusted people any information about yourself or your family.  You have no idea who you're dealing with. 

[Guest]

They didn't actually ask me that question, but they asked me two questions about me and my family's connection to the US Military and it felt like the communist question was coming next!  The questions about the military made me think that maybe it was a hoax but it will be the most sophisticated fake email I've ever seen, it's identical to an Adobe marketing email in everyway except the type in the letter is slightly smaller than usual, I am still not sure, I will wait to hear back from phishing@Adobe.......

[jane-e]

...it felt like the communist question was coming next!  

By @Deleted User

McCarthyism and the Red Scare, all over again. I worry about that too, but not from Adobe. It's a strange email.

Jane

[Guest]

I agree, thanks Jane, and thank you for that info about the difference between forwarding an email and sending an email as an attachment that you posted yesterday

[jane-e]

You're welcome for that part @Deleted User . I wish we could also ascertain whether or not your email is a scam for you.

Jane

[Guest · Accepted solution]

I've received a reply from the Adobe Phishing Team and they say that the email and questionnaire 'appears to be a legitimate contact attempt by the Adobe Team', so from that I think we can take it that the email and prize draw were genuine and not a scam, still think those questions about the US Military were strange if you guys over there think it's strange

[Nancy OShea]

Lead generation is very common practice. Some firms offer special incentives to military personal & their dependents.  I'm guessing whoever's running the "contest" is probably collecting data and selling it to other businesses. 

[Guest]

That's interesting to hear, thanks Nancy.  As I wrote in my first post, my trust levels in Abode lowered when I read in the small print of the email that you could be entered into the prize draw without completing the questionnaire.  I'm further disappointed in what you are telling me now.

[Nancy OShea]

You don't think Adobe is running this do you?  It's handled by an outside marketing firm. 

Always read the fine print.

[Kevin Stohlmeyer]

@Nancy OShea this is 100% legit.

[Nancy OShea]

@Nancy OShea this is 100% legit.

By @Kevin Stohlmeyer

==========

Yes, but Adobe doesn't run it.  It's handled by a 3rd party firm.

[jane-e]

I'm further disappointed in what you are telling me now.

By @Deleted User

Remember that (so far) you have been talking to volunteers on the forums, not to Adobe Staff. Some of what you are reading is opinion only. The Adobe Phishing Team told you it was legitimate and not a scam. I would go with that! (My opinion.)

Jane

[Kevin Stohlmeyer]

@Deleted User The question about Military service is a standard question as part of demographic research, same as asking pronouns/ethnicity/etc.