chad.rolfs
Adobe Employee
chad.rolfs
Adobe Employee
Activity
‎Apr 25, 2017
02:41 PM
Hi Jenn, We're working on this and still narrowing down a solid reproducible case. I've been able to get into this state where it stops working by trying to access Quick Export and/or Export As.. while the current doc is being saved. Can you confirm that this is what is happening for you? If you quit and restart does Quick Export work again?
... View more
‎Apr 18, 2017
03:42 PM
Sorry for the delayed response. This is partially due to how generator was originally designed (see this link). Export As leverages the generator plug-in. We are investigating a fix that makes sense given all the various types of workflows. I was a little confused trying to reproduce your issue at first because I wasn't able to resize the mask on the Color Fill 1 layer until I filled it with black, made a selection and filled it with white and then resized that beyond the canvas bounds. I'm not sure why you'd want to do that but maybe you can tell me so I can understand your workflow? In the meantime, this workaround should work for you: Select all the layers in your doc or just the ones being affected by the mask on the Color Fill 1 layer in your example and press Cmd/Ctrl+G to put them into a group. Then click on the Add Vector Mask icon at the bottom of the layers panel to apply that to the group. Export As... will then key off those bounds. Hope that is helpful.
... View more
‎Apr 17, 2017
10:59 AM
Hi Michele, File > Save As... should still support and have PNG in the Format drop down. If that's not the case for you, something might have gone wrong on install. We have a bug logged that we're currently looking at, where Quick Export and Export As... stop working if you attempt access those commands while your current file is being saved. Chad Drewery's workaround is the current best solution to get them working again. You should also be able to save as PNG via File > Export > Save for Web (Legacy)... Hope that is helpful.
... View more
‎Apr 14, 2017
03:46 PM
This is so incredibly helpful (a solid repro case)! Logging this bug, setting to high priority and assigning it to the appropriate engineer to look at and fix. Thank you!
... View more
‎Feb 13, 2017
10:27 AM
Hey Mark, yeah sorry, still no update.
... View more
‎Dec 14, 2016
09:20 AM
Hey Mark, Sorry, no update. It's still on the developer's list of priorities but lower on the it.
... View more
‎Nov 15, 2016
10:59 AM
Hey Mark, I have logged the bug and a developer is looking at it. As soon as the developer can identify the problem in the code, we might be able to figure out a workaround, but for now, unfortunately, there isn't a workaround other than manually fixing the offset. 😞 Sorry, I know this is a pain. I'll continue to follow up and poke the dev.
... View more
‎Nov 07, 2016
03:24 PM
Yes, thank you. I can reproduce what you're running into. Trying to isolate the problem...
... View more
‎Nov 01, 2016
09:25 AM
Hey Mark, there might be a workaround using a configuration file, but if I can repro what you're running into, we can work on possible better solution. Sent you a message yesterday (check junk/spam if you didn't see it). Config file info: https://github.com/adobe-photoshop/generator-core/wiki/Generator-Configuration-File-Format
... View more
‎Aug 26, 2016
08:01 AM
Glad the workaround worked for you. Yes this is a bug and we're working on a fix. Thank you for reporting this.
... View more
‎Aug 24, 2016
01:26 PM
Thanks for the sample file. It looks like the problem is caused by the layer that extends beyond the canvas bounds. If you mask or crop that layer to the canvas bounds, it exports correctly. Give that a try and let me know if that workaround succeeds for you.
... View more
‎Aug 04, 2016
10:29 AM
Bug fix release is inbound that addresses this issue.
... View more
‎Jul 11, 2016
11:23 AM
Fix will be pushed very soon but I can't publicly disclose any dates. Thank you for your patience.
... View more
‎Jun 30, 2016
10:48 AM
The defaults will still exhibit the previous results, however, updates were applied to the FLITE transcoder for better jpg optimization. You can set Generator to use FLITE with optimization via a configuration file. Here are the resources you can leverage to do that: https://github.com/adobe-photoshop/generator-core/wiki/Generator-Configuration-File-Format https://github.com/adobe-photoshop/generator-assets/wiki/Configuration-Options
... View more
‎Jun 27, 2016
09:46 AM
Yep, same root cause. We have a fix ready to go. Thanks!
... View more
‎Jun 22, 2016
03:40 PM
We are too. We are hoping to get it out VERY soon.
... View more
‎Jun 22, 2016
02:03 PM
We are aware of this and have a fix ready. Unfortunately PS just shipped with this bug. 😞 https://helpx.adobe.com/photoshop/kb/generate-and-export-as-failure.html
... View more
‎Jun 22, 2016
01:42 PM
Great, thanks for confirming it's working for you. Your plug-ins should still be in your Photoshop CC 2015 directory.
... View more
‎Jun 22, 2016
11:54 AM
Thyago, is Quick Export not working at all? Also, are you accessing it via 1) File > Export > Quick Export as (type), 2) right-click on layer in Layers panel > Quick Export as (type), or 3) Layers panel flyout menu > Quick Export as PNG (there is a bug where the type doesn't update in this instance when it's changed via preferences, but the actually export type is correct).
... View more
‎Jun 22, 2016
11:49 AM
Craig, are you saying it's not working now since you updated yesterday?
... View more
‎Jun 22, 2016
09:29 AM
This issue should be fixed by the CC 2015.5 upgrade: https://blogs.adobe.com/photoshop/2016/06/adobe-releases-major-photoshop-cc-update-today-and-announces-more-digital-imaging-product-features-coming-soon.html
... View more
‎Jun 09, 2016
11:54 AM
Fixes inbound... soon!
... View more
‎May 18, 2016
10:29 AM
I was able to reproduce your issue and submitted it for fix.
In the meantime (temporary solution), to work around this issue, turn off the visibility for the adjustment layer first to hide it and then turn off the visibility of the layer it’s clipped to.
Technically the Adjustment layer is still has visibility turned on but it isn’t visible on screen because the layer it's clipped to is not visible. Regardless, it shouldn’t show up in export being applied to the next layer in the stack. We have been working on making Export better with respect to clipping but still have more kinks to work out (like this one). Thanks!
... View more
‎May 09, 2016
02:18 PM
We are working on an update coming out very soon. Stay tuned...
... View more
‎Apr 22, 2016
03:33 PM
We are targeting to have a possible solution out very soon. Stay tuned... and thanks for your patience.
... View more
‎Apr 20, 2016
11:54 AM
This issue will be fixed in our next release.
... View more
‎Mar 24, 2016
08:36 AM
Thank you Tim! I have seen some latency and performance issues working with big and/or remote files and perhaps this is the root cause.
... View more
‎Mar 23, 2016
09:30 AM
Hi all, this was recently brought to my attention. Apologies for the delayed. I haven't been able to reproduce this issue yet and will contacting some of you to figure out a solution.
... View more
‎Mar 14, 2016
03:54 PM
Ah, nice workaround!
... View more
‎Mar 14, 2016
03:40 PM
We're looking into this. Thank you for reporting it! One workaround to the shifting problem is to select "Merge Shape Components" from the options bar with the Path Selection Tool active, however that still doesn't help with the clipping or incorrect output dimensions. Oddly enough, the only correct output format is SVG (after you merge shape components). Working on it...
... View more
- « Previous
- Next »