I know that DNG have more flexibility with adjusting but when I saw my own RAW files in detail, they are much worse than HEIF files. I CANT EVEN ADJUST THEM. It's too grainy and too dark that I can't even recover shadow area. I got that shot directly from Lightroom CC directly. Im telling you that DNG files from iPhone X sucks. I'll post both RAW and HEIF later since it's better to see it in detail. ... View more

I got no supports for a long time. When am I going to use LR5 properly? ... View more

Not good. After 30 days of trial, I have no way to activate LR5 at all. I kept contact with Adobe but wasted my time. THIS IS SO TERRIBLE THAT I CAN NOT USE LR5 AT ALL. What kind of software is this? I followed all instructions and none of them solve my issues at all for almost 2 months. Is this how Adobe treat old users? Dont blame me that Im using LR5. ... View more

I've been chatting with them for several times and nothing had been solved. They just want me to delete everything and then re-download it. But guess what? I already tried for a month. They not working at all. ... View more

I tried both from LR5 itself since it shows me an option to update to 5.7.1 and Adobe website. From today, Im not able to use LR 5.7.1 at all and Im very freaked out. My serial number is not working at all. It kept telling me to contact Adobe for the support but I have no idea what to do at this point. ... View more

Yes, LR5 itself works but when I updated to 5.7.1, my serial number does not work at all. ... View more

I've been trying to solve this issue with staffs but all solutions didnt work at all. I spent more than a month and nothing ever solved. This is very disappointing and one of staff told me the only solution is to get a new serial number. But I didn't get her responds since then. What kind of service is this? ... View more

This issue happened several weeks ago. After I updated LR5 to 5.7.1, my serial number is not working at all. Before I update it, it worked. ... View more

I have an optical drive. CD works but the serial number is not working in 5.7.1 version. It just keeps saying that I need to contact adobe. ... View more

I still dont understand about it. I have a CD and download it properly. LR 5.7.1 is not working even I used my serial number. I already tried that before. 5.7.1 version does not accept my serial number. Im really tired of this issue that Im not able to access my works at all. I dont need basic solutions cause I already tried tons of times. LR5 kept saying that I need to contact Adobe to solve this issue. I know that my serial is already registered on Adobe website but that doesn't help me at all. ... View more

Downloading is not a problem. However, when I updated it to 5.7.1, my serial number is not working at all. I tried tons of time. IT'S NOT WORKING. ... View more

Cant agree more. My Macbook Pro is formatted today for testing if LR5 is working but still having same issues. If I can not access to LR5, then I wont be able to access my photographs since 2008. This not good. ... View more

Im telling you none of those methods are working. I already followed those steps and it's not working at all. ... View more

It doesn't say anything about what to do. It just wants me to purchase a genuine Adobe program. Guess what? I have a solid package. Yes, that's it. The only step is to buy a new LR. LR5 worked before but 5.7.1 is not working after I download it. What kind of program is this? This is what it says. I have no idea what to do. Invalid serial numbers are likely the result of using non-genuine software. You can quickly resolve this problem by purchasing genuine Adobe software. Only genuine software gives you ongoing access to the latest features and updates so you can avoid performance snags and malware risks. To purchase genuine Adobe software, call us now: 866-493-4991. Or buy online from the Adobe choose a plan page. ... View more

I never migrate any pieces of information. I just formatted ... View more

Really? If I dont need to de-activate LR when I format it, why am I keep getting the message that I need to license it? I know my license number and already registered to Adobe website. It is not working at all. Im using Safari and I really dont understand why am I not able to chat? I've been chatting with Adobe for several times with Safari before within 4 years. Doesn't even make sense to me. This is what Im getting when I put my serial number. It's said it's not valid. ... View more

I can not license my LR5 in Mac Pro because I didnt deactivate 2 LR 5 before. I formatted both Mac computers. Because of that, I can not license LR 5.7.1 which I already purchased before. ... View more

It's about LR 5 licensing ... View more

That's what I've been doing from the beginning. ... View more

None of them are activated. If so, then it should notify me first. My internet speed is fast and stable. It shouldn't happen for three times. ... View more

How come I put a wrong serial numbers since I already registered? None but two since I format the entire computers. ... View more

Retired? I used this serial number few months ago. I will be graduated on next year so Im still a student technically. ... View more

I kept contacting them and they kept ignoring me by leaving the chat without any reasons. How am I suppose to get help? I have all packages and CD right now and I can prove that I own these. ... View more

Im using LR5 and I do have a package. I already registered LR5 when I purchased it. This is what Im getting if I enter my serial code. ... View more

None of them. It worked when I format my computer before and recently I format my two computers already. ... View more

1. Yes 2. Neither. It just shows yellow box that my serial number is not valid. ... View more

1160. ... View more