Re: Issues accessing service

Tariq Ahmad · ‎Dec 06, 2013

Hi CruzK, Sorry for the inconvenience caused to you. You go ahead try login on http://www.adobe.com/exportpdf Login with the email address that you used to subscribe with Adobe. If this is the first time you need to login on this website and you don't the password you may visit : http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html#sign_in_trouble

Tariq Ahmad · ‎Dec 06, 2013

Have you tried to open the same PDF document within the Internet explorer. If that is opening fine there should not be any problem download this form. You can also try to open in different browser like Mozilla firefox or Google chrome to check download.

Tariq Ahmad · ‎Dec 05, 2013

You are welcome. Happy to help

Tariq Ahmad · ‎Dec 05, 2013

You can contact the technical Support of Adobe . You can chat with with Adobe Support tech's http://helpx.adobe.com/contact.html?product=acrobat-com&topic=using-my-product-or-service

Tariq Ahmad · ‎Dec 04, 2013

Hi 2012Allie, You may visit this link this is one way to convert the word document to pdf : http://tv.adobe.com/watch/acrobat-x-tips-tricks/how-to-create-a-pdf-file-in-microsoft-office/ Please let us know if you need more help.

Tariq Ahmad · ‎Dec 04, 2013

Hi Desh, There is no way you can edit and document with Exportpdf. Exportpdf only helps you to convert the pdf document to other formats. Please provide more information what is exactly that you want to perform. And what all Adobe Applications you have.

Tariq Ahmad · ‎Dec 04, 2013

Hi sacbldr7, Please provide more information on this. Which application of Adobe you are using is it Exportpdf subscription or its Adobe Acrobat professional XI.

Tariq Ahmad · ‎Dec 04, 2013

It seems there is problem getting font information from the PDF. You may try to convert the pdf document again into pdf using pdf printer if you have Acrobat professional installed. Then try convert the document again into word document.

Tariq Ahmad · ‎Dec 04, 2013

Hi bcorwin8, The PDF document that you have originally with you which you used to convert into Word document was that created by you. If that is not the case you can open that pdf document in reader or Acrobat and check the document properties and check fonts details

Tariq Ahmad · ‎Dec 04, 2013

Have you tried to repair the Acrobat on your machine. Have you tried to login as different local admin account on the computer and tried to print. Send me the Email address and phone number name of the country using the private message option on forum and provide email.

Tariq Ahmad · ‎Dec 04, 2013

Hi ang3l0nh1gh, Please contact Customer service Adobe.

Tariq Ahmad · ‎Dec 04, 2013

Hi moi person, Please provide us more information about the product you are using. Also let us know your workflow how did you already tried to convert the PDF document into a word document.

Tariq Ahmad · ‎Dec 04, 2013

Hi red river, Please let us know which Adobe service you are facing problem with. And when you trying to log back in what is the message that you are getting. Please send me the Adobe id (Email address registered with Adobe) using private message option on forum and i will check the status for you.

Tariq Ahmad · ‎Dec 04, 2013

Hi DocMetal, We are sorry for the inconvenience caused to you. Please provide more information about the problem. - Let us know which computer you have is it Mac or Windows including the operating system name and version. - Which application of Adobe you are trying to install, is it Acrobat Standard or professional. - And what is the exact error message you are getting, if any.

Tariq Ahmad · ‎Dec 03, 2013

Please check these steps and let me know the result. - Go to file menu go to print. When you go to print window there is drop down list called printers. - If you are able to see the Adobe PDF as printer option and if you choose that are you able to print the document as PDF document again. - Also are you able to see your printer in the list. - Also try to update the printer drivers.

Tariq Ahmad · ‎Dec 03, 2013

Hi securityMama, We are sorry for late reply. Please provide more information about the issue. Do you have Mac or windows, also let us know which applocation you are using including the version.

Tariq Ahmad · ‎Dec 03, 2013

Hi jenny13, If you are using Acrobat XI professional it will help you to convert the PDF document to editable word document. Please let us know which product of Adobe you are using.

Tariq Ahmad · ‎Dec 03, 2013

Hi josemanuel_pf, Please provide us more information about the problem you facing. Are you getting any error message. Let us know which application of Adobe you are using including dot version. Also let us know which computer you use Mac or Windows.

Tariq Ahmad · ‎Dec 03, 2013

Hi martha252, Please provide more information about the issue you are facing while trying to convert your files to PDF. What type of file you have and what is your exact work flow for converting the files to PDF documents. Which application of Adobe you are using for conversion.

Tariq Ahmad · ‎Dec 03, 2013

If you have converted the PDF document into word then you need to open the document into Microsoft word for editing. And if you want to edit a PDF document then you need to have the Acrobat XI professional to edit the PDF document.

Tariq Ahmad · ‎Dec 03, 2013

As the name specifies Export PDF you can not perform editing with PDF documents using this subscription. My suggestion to you is, if you need to perform editing you should go for Acrobat Professional XI.

Tariq Ahmad · ‎Dec 02, 2013

Hi ambershaikh3, Normally this should not happen if you have created the pdf documents on the same computer. Usually this is font issue. Please provide us more information about this problem. - Have you created this document on the same machine. Or this has been given to you. - Is this the first time you are experiencing this issue. - Was there any speical fonts used for the same document. - And which application you are using including the version of the application. - Do you have windows or mac including the operting system name and version.

Tariq Ahmad · ‎Dec 02, 2013

Hi arab trans lit, Please visit this article ,hopefully this should help you for this query. http://lib.colostate.edu/images/cat/Acrobat9_X_PDFfromOffice.pdf

Tariq Ahmad · ‎Dec 02, 2013

Hi j_rimple, You can visit below mentioned links and you will get to detailed steps how to rearrange the page in PDF document. http://www.planetpdf.com/enterprise/article.asp?contentID=7564 http://cybertext.wordpress.com/2009/06/09/acrobat-rearrange-pages/

Tariq Ahmad · ‎Dec 02, 2013

Hi clujeanu, Normally there should not be any problem with your file size, there is export size limit which is 100 MB. You can check if you have any Internet security on your computer you may try to insert exception in the exception list. You can try to use different browser and check if you can turn of security software for some time. Also you may check with ISP (Internet service provider) if there is bar on uploading that might be a rare chance.

Tariq Ahmad · ‎Dec 02, 2013

Hi bears78, Please provide us more information. Which application of Adobe you are using also the version of the application. Normally if you are using Acrobat or reader. You can open the document using Reader or Acrobat. Then you can click on file menu and choose print.

Tariq Ahmad · ‎Dec 02, 2013

Hi abs0710, Please let us know which application you are using is it Acrobat, Adobe Reader and also let us know the version of the application. Are you able to launch that application, if you are able to launch that application try create the any PDF document and check if you are able to open that newly created PDF document.

Tariq Ahmad · ‎Dec 02, 2013

Hi BridgetteJean, Please go through this video this explains how to edit text in a pdf document. http://tv.adobe.com/watch/acrobat-tips-and-tricks/editing-text-with-the-typewriter-tool/

Tariq Ahmad · ‎Dec 02, 2013

I have check your serial number and there should not be any problem you should be able to use it on Mac and you need to choose language for installation French. I have send you the details of your serial number via private message.

Tariq Ahmad · ‎Nov 29, 2013

Hi MarGal, Can you please elaborate what you actually want to perform. Also let us know what you mean by filing system.

Tariq Ahmad

Tariq Ahmad

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