Re: RH Suggestions relative to RH-2022

Stefan Gentz · ‎Mar 06, 2023

As Peter said, Adobe Tracker is the best way to file in bug reports, feature requests, and enhancement suggestions etc. (one ticket per issue, please). This way it goes directly into the ticket system the developers are using and they can discuss them and plan them out. Also, as Peter said, other users can vote and help prioritizing. For direct support, tcssup@adobe.com is the right address. For more general feedback (like perhaps on RoboHelp's user documentation), techcomm@adobe.com is the best place to go. That said, it's totally fine, to put such ideas here as well, and discuss them with other users, best even before creating a ticket. An active discussion among the users also helps Adobe to understand an issue and it's relevance for the broader user community and it's impact on the user base better. Something along the lines of "Hey peers, I have this idea and consider to create a ticket for it. What do you think about this idea? Any comments? Something I might need to add?" is a good start.

Stefan Gentz · ‎Feb 28, 2023

Here is a simple theme switcher using CSS variables and a little bit of Javascript&colon; https://codepen.io/stefan-gentz/pen/vYzgyWK

Stefan Gentz · ‎Feb 19, 2023

Short Answer: No. At least not officially. Long answer: The article in Computerworld has a catchy, but missleading title: Microsoft officially unleashes Windows 11 on Apple Silicon Macs The correct title should have been: "Microsoft officially unleashes Windows on ARM 11 on Apple Silion Macs." In fact they clarify that in the article itself later: Parallels Desktop is finally an authorized solution for Arm versions of Windows 11 on Macs running M-series processors. There are two versions of Windows: Windows 11 ← Runs only on x68/x64-based processsors (usually Intel or AMD, including older MacBooks). Windows on ARM 11 ← Runs only on ARM-based processors (like the M1/M2 processors on newer MacBooks). The latest versions of FrameMaker officially only support "Windows", but not "Windows on Arm". We are looking into this for a future update of FrameMaker.

Stefan Gentz · ‎Feb 18, 2023

If it said “Windows 11 Is Now Officially Supported on Apple Silicon With Parallels” it does refer to ARM (“Apple Silicon” is ARM-based) and not x86.

Stefan Gentz · ‎Feb 17, 2023

You might want to have a look at one of the CAT tools that professional translators are using. All of them support XLIFF on a professional level and can work perfectly fine with the XLIFF from RoboHelp (e.g., Trados Studio, memoQ, memsource, XTM). Note, that a translation tool needs to support presegmented XLIFF – which requires some more advanced XLIFF handling which not every translation tool is able to do. The ones I mentioned do, but as professional tools they come at a certain price.

Stefan Gentz · ‎Jan 09, 2023

Two ideas: Check if there are *.lck (lck = locked) files for the files in the same folder you are trying to open. Usually this message comes up, if there a file is already "locked". If so, delete the lck file before opening it. If this does not help, you might want to deactivate FrameMaker's file locking: Choose Edit > Preferences > Global > General and deactivate "Lock Files on Network" (restart FrameMaker). If this also does not help, it might be a permission issue in FileFlex which you might need to configure in FileFlex. However, as this is a third-party product and not officially supported by FrameMaker, Adobe Support might not be able to help you with that.

Stefan Gentz · ‎Dec 16, 2022

Not silly at all! This is a quite advanced scenario and a special case, where you need some deeper HTML knowledge + JavaScript knowledge + the combinatio of both and how they interact with/depend on each other with their different notations for comments. Easy to run into this even for experienced experts 😉 Please remember to mark one of the answers that helped you solve the problem as "Correct Answer"

Stefan Gentz · ‎Dec 15, 2022

For a parser, the comment you start in line 29 already ends in line 34, not in line 36 as you intend. What you are doing here is trying to nest the existing comment (line 32 to 34) into a parent comment (line 29 to 36). However, nested comments of the same notation are generally not possible. Remove the commenting inside the CDATA section on lines 32 and 34, and it will work as you intend: <div data-region="footer"> <p>(…)</p>  <hr align="center" /> </div> If you want to comment out a line of code inside a JavaScript preceed it with "// (code)". If you want to comment multiple lines of code inside a JavaScript wrap them into /* (code) */. Like this: <div data-region="footer"> <p>(…)</p>  <hr align="center" /> </div> Or this: <div data-region="footer"> <p>(…)</p>  <hr align="center" /> </div> Hope that helps.

Stefan Gentz · ‎Jul 01, 2022

Check this page: https://help.adobe.com/en_US/framemaker/using/index.html#t=using-framemaker%2Fuser-guide%2Ffrm_generating_output-multichannel-html-templates.html You would need to link jQuery in the <head> section of the page template. If you host jQuery yourself on your server: <script src="path/to/your/jquery-javascript/jquery-3.6.0.min.js"></script> If you reference jQuery remotely, e.g. like this: <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.min.js"></script> Hope that helps.

Stefan Gentz · ‎Jun 07, 2022

I'm not aware of any translation tool that does not ship with both IDML and MIF filters out-of-the-box. All these tools support IDML and MIF on a very good level. However, regarding XLIFF, I strongly suggest to move to an XLIFF-based translation workflow. Adobe supports XLIFF-based translation in both RoboHelp and FrameMaker since the Summer 2020 release. In a webinar earlier this year, we explained how this works, and why it is important to go the XLIFF route over MIF: https://go-global-with-fm-and-rh-2022.meetus.adobeevents.com/

Stefan Gentz · ‎May 31, 2022

Wrapping content into articles or sections in the Author view is not there yet. Currently you can only do it in the source code view. We will discuss internally if and how we could implement this in a future update. It definitively makes sense to me 🙂

Stefan Gentz · ‎May 31, 2022

Peter is on the right path here. Which RoboHelp version are you using? If it is RoboHelp 2020, I suggest that you leverage the sematic power of (X)HTML5 and use semantic elements like <article> and <section> for this purpose. Example: You could use <section> to wrap smaller parts of the content (e.g., heading + content belonging to this heading) into one section, and then <article> to wrap multiple sections into one article. You can use multiple sections and articles in one topic as you can see in the example. In the CSS, you can then style it in any way you want, including indenting. E.g., like this: article { /* left margin to the "parent element body */ margin-left: 10px; } article section { /* Left margin for the first article child "section". Note that this sums up as 10 + 20 = 30 px from the body box. */ margin-left: 20px; } article section section { /* Left margin for the first child section of a section. Note that this sums up as 10 + 20 + 20 = 50 px from the body box. */ margin-left: 20px; } article section section section { /* Continue like this if you need to nest sections even deeper. */ margin-left: 20px; } However, be thoughtful about indenting sections – keep mobile devices in mind. If you indent too much, it might become a very small section in width on a mobile device. You might want to introduce media queries and for mobile devices and then give a smaller or even no indent to them. Regarding the heading levels (h1, h2, h3, etc.): General best practice is to reflect the content structure also in heading levels. That is, I would go for something like this: <article> <h1>Title of the main article</h1> <section> <h2>Title of the first sub-section</h2> <p>Some content …</p> <section> <h3>Title of the first sub-sub-section</h3> <p>Some content …</p> </section> </section> <section> <h2>Title of the second sub-section</h2> <p>Some content …</p> <section> <h3>Title of the first sub-sub-section</h3> <p>Some content …</p> <section> <h4>Title of the first sub-sub-sub-section</h4> <p>Some content …</p> </section> </section> </section> </article> Hope that helps.

Stefan Gentz · ‎May 18, 2022

Yes, Monterey (12.3.1).

Stefan Gentz · ‎May 17, 2022

This is strange, as we get many emails every day on both tcssup@adobe.com as well as techcomm@adobe.com and reply to all of them. BTW, I noticed that your error messages has a fullstop at the end: techcomm@adobe.com. maybe this could be a problem? But it might also be just an added fullstop from the server. However, I cannot completely exclude that Adobe's mail system might sometimes filter out emails that come from "looks like spam" email accounts like abc123xyz@gmail.com. So, that might be a reason why some emails might not come through to us. Please feel invited to send me an email directly (my last name at adobe.com), and I will check with the teams.

Stefan Gentz · ‎May 12, 2022

I have RoboHelp 2020 running on my MacBook Air (M1, 2020) without any problems for more than a year. Works fine for me, but as Peter said, it's not "officially" supported/certified yet. Also, note that the current version is build for Intel Macs. That is, it runs via Rosetta 2 and is not a "Universal Application". However, the M1 is so powerful, that even with Rosetta 2, RoboHelp feels completely "native" and I tend to say that it's running faster and more responsive than on my Windows machine (which is a quite powerful one).

Stefan Gentz · ‎Feb 23, 2022

Hm. On my Surface Laptop 3 (Core i7, 32 GB) with Windows 11, Illustrator takes about 25 seconds until it's up and running. And on my M1 Macbook Air, Illustrator is ready to rock in less than 10 seconds. Maybe your virus scanner or firewall is delaying the start process in some way?

Stefan Gentz · ‎Feb 22, 2022

Would an embedded spreadsheet work in an iframe in the published output (e.g., in the webbrowser or in a published PDF)?

Stefan Gentz · ‎Feb 08, 2022

@Bob_Niland: Since FM 2020 FrameMaker supports embedded color profiles in pixel images (like jpg) and also writes the profile information into the PDF. This is supported only in the new PDFL-based engine (not in the Distiller route).

Stefan Gentz · ‎Feb 04, 2022

I did a little bit of googling and found this: https://anywebp.com/software.html But I have not tested it myself.

Stefan Gentz · ‎Feb 04, 2022

Hm … maybe there is a misunderstanding? You can continue to use your existing JPEG and PNG in FrameMaker 2019/2020. FM 2019 and 2020 both fully support JPEG and PNG images. The support for WebP in FM 2019/2020 is an additional supported image format. If you consider converting your existing images to WebP, you can do that with Adobe PhotoShop with the WebP plugin (for more details, see here).

Stefan Gentz · ‎Dec 23, 2021

Do you have upgraded FrameScipt as well? You will need FrameScript 7 for FM 2020: https://framescr.com/wb/ That said: Can you open the FrameScript in a plain text editor (e.g. Notepad), Copy the content and insert it here? Maybe the scripting pros can see what the issue is.

Stefan Gentz · ‎Dec 10, 2021

PDF/A-1 requires PDF version 1.3 or 1.4. Also, it does not support things like transparencies. I guess, this might be the reason, why not even the latest Creative Cloud apps (I just checked InDesign, PhotoShop, and Illustrator) or FrameMaker support this any longer out-of-the-box. The only support that is there in the Creative Cloud apps currently is PDF/X-1a/b, PDF/X-2, PDF/X-3, and PDF/X-4. However, you can use Acrobat Pro DC to convert a PDF to a PDF/A: https://helpx.adobe.com/in/acrobat/using/pdf-x-pdf-a-pdf.html Note, that for PDFA/1-a you need activate the Tagged PDF option in FrameMaker's Publish Settings, as PDF/A requires tagged PDFs.

Stefan Gentz · ‎Dec 10, 2021

Thanks for reporting this. I did a first quick test, and I could reproduce this. I filled in the File Info for the FM document, and Acrobat Conformance Report reports the same error you get. However, XMP metadata is coming in the published PDF. We will investigate the exact issue and if it is a problem in FrameMaker or Acrobat Conformance Check.

Stefan Gentz · ‎Dec 08, 2021

Welcome Shelley ☺️ It's absolutely fine to place your FrameScript questions here. Experts like @frameexpert will be happy to look into them.

Stefan Gentz · ‎Dec 07, 2021

Hi David, I have looked into this and understand and agree with the request. I have created a ticket for this (RH-10407) and hope that the dev team can incorporate this improvement in one of the next updates. Kind regards, Stefan

Stefan Gentz · ‎Dec 03, 2021

The community ticket FRMAKER-9274 visible in Tracker was closed today, as it was duplicating the content of an already existing internal ticket (FRMAKER-2478). The information provided in ticket FRMAKER-9274 was merged into the internal ticket FRMAKER-2478. Please note, that ticket FRMAKER-2478 is Adobe-internal and not visible in Tracker.

Stefan Gentz · ‎Dec 01, 2021

Here is one possible approach. First, wrap your <img> in a <figure> container and give the <figure> a class like "watermark": <figure class="watermark"> <img src="my-image.jpg" alt="my image" /> </figure> In your CSS file, create two classes: One for the figure, and one for the watermark text to add over the image: figure.watermark { display: block; } figure.watermark:before { color: #000000; content: "© COPYRIGHT BY COMPANY"; font-family: "Arial"; font-size: 20pt; text-align: center; font-weight: bold; top: 50%; left: 50%; transform: translate(-50%, -50%); position: absolute; z-index: 1; opacity: 0.5; } The result looks like this: You can tweak how the watermark text is displayed in the CSS. From now on, if you insert an image without a figure caption, you can just wrap it in a figure element with a class "watermark," like shown in the code example above. If you insert an image with a figure caption (the text field at the bottom of the insert image dialog), RoboHelp wraps the image in figure automatically, and then you can select the figure in the breadcrumbs bar at the top and assign the style to it. Note, that this is just a quick draft, so you might want to tweak the CSS to be more advanced and responsiv (like automatic font-size change depending on image size, etc.).

Stefan Gentz · ‎Dec 01, 2021

Haha, I love that!

Stefan Gentz · ‎Nov 30, 2021

In older versions before 2020, web-compatible images like JPG were converted during HTML5 output generation and new image files were created. This resulted in a loss of quality and slowed down the output generation process. Based on strong requests from many users, we have changed this in the 2020 release. In the 2020 release, all web-compatible images (like JPG, PNG, and GIF) are just copied to the output folder without any conversion or modification. As there is no longer any conversion happening, these settings are no longer there. Can you explain a little bit more what differences in quality you see?

Stefan Gentz · ‎Nov 30, 2021

Not sure if you have noticed it, but you were replying to a thread from 2013 😉 Maybe you want to start a new thread instead.

Stefan Gentz

Stefan Gentz

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