Hi, Thank you for reporting the issue. The error you see is because Symantec has removed the timestamp service used for packaging AIR applications. Here is the article which provides details: https://knowledge.symantec.com/support/code-signing-support/index?page=content&id=ALERT2248 We are working on the fix for the issue. The workaround for the problem is to use the –tsa flag from command line to point to new service. The URLs for the new service are: http://sha1timestamp.ws.symantec.com/sha1/timestamp http://sha256timestamp.ws.symantec.com/sha256/timestamp You may use the adt packaging command as below: adt -package -tsa  <timestamp URL> {other options follows} Refer link: Adobe AIR * ADT package command and Adobe AIR * Packaging a desktop native installer for desktop packaging command. Thanks! ... View more

Hi, You may try clearing the cache by deleting the contents of the following folders: Windows %appdata%\Adobe\Flash Player %appdata%\Macromedia\Flash Player Macintosh ~\Library\Preferences\Macromedia\Flash Player\ ~\Library\Caches\Adobe\Flash Player\ Thanks! ... View more

Hi, Thank you for reporting the issue. Please, share following details: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot ... View more

Hi, You may download your required plugin type from link Adobe Flash Player Install for all versions Thanks! ... View more

Hi, Please share the URLs for which you can reproduce the issue. Also, you can try after disabling Hardware acceleration and share the details. Thanks! ... View more

Hi, Please reply with following details: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot Thanks! ... View more

Hi, Please, refer below links: Enable Flash Player for Internet Explorer Adobe Flash Player issues with Windows 10 (Microsoft Edge) Thanks! ... View more

Hi, The issue seems to be at the website's end. As it we cannot load the game even with the older builds. Thanks! ... View more

Hi, Thanks for reporting the issue. Please, share following details: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot ... View more

Hi, Thank you for reporting the issue! Please, be more specific with the issue observed. What is the exact observation for you when you try to play the video. Also, if you can share following information: Operating system version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot ... View more

Hi, We tried with the link you shared. It's working completely fine. Please, share following details: OS and its version Graphics card installed AIR version What type of packaging is it captive, native or shared? Thanks! ... View more

Hi, Thank you for reporting the issue! We tried 2 general links with HTML5 video, full screen is disabled on both these links. If you can share a link which can reproduce the issue observed by you. Also, if you can attach a video or screenshot for the same. ... View more

Hi, Thanks for reporting the issue, please reply with following details: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot ... View more

Hi, Thanks for reporting the issue! Please verify if you have flash player installed and if the animation plays for you on the link :Flash Player Help If it does then you might want to look into troubleshooting other issues on your system. ... View more

Hi, Please respond with following details: OS and its version used Browser used Flash Player version Steps to reproduce the issue Screenshot(if possible) for the same Thanks! ... View more

Hi, Please, revert with following information: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot Thanks! ... View more

Hi, I guess this is the only workaround for the problem. This a limitation by the OS architecture. ... View more

By embedding I mean by installing a plugin as stated in the release notes. ... View more

Hi, This usually occurs, when you have an already existing application with same name but packaged with a different certificate. The workaround here is to uninstall the already existing application and install the new one. You may try adding script to uninstall the previous application before installing the newer version! Thanks! ... View more

Hi, This was a feature implementation done with AIR version 22. Please, read "System level Flash Player support for AIR desktop applications" on page Flash Player and AIR 22 Release Notes "Starting in AIR 22, applications that play swf content via the HTML control (WebKit) will now load the system level NPAPI Flash Player provided by Adobe (https://get.adobe.com/flashplayer).  If this plugin is not available on the system, the end user will be prompted to download and install the plugin from Adobe" Thanks! ... View more

Hi, Please refer link Transparent Backgrounds with Adobe Animate CC. Might be of some help to you. Thanks! ... View more

Hi, Mac OSX+Safari is a supported platform+browser for flash player. If you unable to use Flash Player on safari, ensure that Flash NPAPI plugin is installed on your Mac. You may get it from Adobe Flash Player Install for all versions. If still you cannot use it, try below steps: Go to Safari->Preferences->Security->Check "Allow Plug-ins"->Plug-in Settings->Check Adobe Flash Player Edit the settings for required website or for other websites by selecting "On" through the options. Thanks! ... View more

Hi, We investigated the issue and it was found that it was an injection of Chromium. It's working fine for other browsers. Link to chromium bug: 675410 - Graphics Tablet Input Device Problems - chromium - Monorail. In case the issue is reproducible for you on other browsers you may check if you have required drivers for the Wacom installed. If it still exists, please share the following details: Operating system and its version Browser and its version Flash Player version Graphic card used URL on which issue is reproducible for you Thanks! ... View more

Hi, Thanks for reporting. We are investigating the issue. ... View more

Hi, Can you please check the Flash Player version for your browser? Use the link Flash Player Help to check the version. Thanks! ... View more

Hi, Thanks for reporting the issue. Can you please share the dxdiag information for your system? ... View more

Hi, Thanks for reporting the issue. We are investigating it. ... View more