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Amrita Gangwani

Adobe Employee

Adobe Employee

Activity

Re: Wacom Tablet Isn't Compatible With Flash..?

by Adobe Employee in Flash Player Discussions
‎Jan 05, 2017 08:58 PM
‎Jan 05, 2017 08:58 PM
Hi, Thank you for reporting the issue! It has been reported to Chrome team. It was an issue at Chrome's end. ... View more

Re: Using Adobe Flash Player with a Samsung Smart ...

by Adobe Employee in Flash Player Discussions
‎Jan 03, 2017 09:30 PM
‎Jan 03, 2017 09:30 PM
Hi, Thanks for reporting the issue, if you could reply with following details it would be easy to troubleshoot the problem. Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot Meanwhile, you may also refer to following links: Installation problems | Flash Player | Windows 7 and earlier Installation problems | Flash Player | Mac Thanks! ... View more

Re: Wacom Tablet Isn't Compatible With Flash..?

by Adobe Employee in Flash Player Discussions
‎Dec 22, 2016 10:59 PM
‎Dec 22, 2016 10:59 PM
Hi, Can you please share the application, you are trying to use Wacom on? Possibly, the application you are using doesn't have proper handling for the Wacom inputs. Meanwhile, you can also make sure that you have required drivers installed for the Wacom. Thanks! ... View more

Re: Where do I download Flash?

by Adobe Employee in Animate Discussions
‎Dec 22, 2016 01:17 AM
‎Dec 22, 2016 01:17 AM
Hi, You need Adobe Animate CC to edit the fla extension file. Link to Animate CC : https://creative.adobe.com/products/download/animate You will only need flash to render the SWF compiled by your .fla. You may download flash from Adobe Flash Player Install for all versions Thanks! ... View more

Re: All Text in Flashplayer too small

by Adobe Employee in Flash Player Discussions
‎Dec 18, 2016 07:53 AM
1 Upvote
‎Dec 18, 2016 07:53 AM
1 Upvote
Hi, Do you use a HiDPI screen?If yes, then this could be due to the newly introduced feature "Improved support for high resolution displays on Firefox for Windows ". Refer the above column on page Release Notes Flash Player 24 AIR 24 for more details. Thanks! ... View more

Re: nativeapplication.startatlogin not working wit...

by Adobe Employee in Air Discussions
‎Dec 15, 2016 12:15 AM
‎Dec 15, 2016 12:15 AM
Hi, This is the expected behavior, startAtLogin is not supported over captive application. You might be getting an Error#2014, which is expected. Thanks! ... View more

Re: Missing MenuBar and other mx objects after upd...

by Adobe Employee in Air Discussions
‎Dec 15, 2016 12:03 AM
‎Dec 15, 2016 12:03 AM
Hi, mx objects are usually provided by the Flex SDK. Probably, the AIR SDK version you are using isn't comaptible with the older Flex version. If you can check that the mx components you using aren't deprecated, that might help you. Thanks! ... View more

Re: SWF files re-downloading themselves when attem...

by Adobe Employee in Flash Player Discussions
‎Dec 15, 2016 12:00 AM
1 Upvote
‎Dec 15, 2016 12:00 AM
1 Upvote
Hi, This usually happens when you don't have flash player installed on your browser. If you can check that the Flash Player is installed through this link Flash Player Help​ Also, please share the swf file you are trying to run locally. Thanks! ... View more

Re: Flash doesn't show up in add-ons after install...

by Adobe Employee in Flash Player Discussions
‎Dec 14, 2016 08:22 PM
‎Dec 14, 2016 08:22 PM
Hi, The NPAPI plugin is for Firefox browser on Windows. ActiveX plugin is provided by the Microsoft with Windows updates. Please, install any pending updates over your system. Thanks! ... View more

Re: Flash player 24.0.0.186 run in Google Chrome c...

by Adobe Employee in Flash Player Discussions
‎Dec 13, 2016 07:00 AM
‎Dec 13, 2016 07:00 AM
Hi, We were able to reproduce the issue. We are investigating it. You may follow up on https://tracker.adobe.com/#/view/FP-4198184 Thanks! ... View more

Re: Flash player 24.0.0.186 run in Google Chrome c...

by Adobe Employee in Flash Player Discussions
‎Dec 13, 2016 04:44 AM
‎Dec 13, 2016 04:44 AM
I did scroll to the bottom and waited for about a minute or two. I still don't see the securityError in the logs/All/Debug fields. ... View more

Re: Flash player 24.0.0.186 run in Google Chrome c...

by Adobe Employee in Flash Player Discussions
‎Dec 13, 2016 04:02 AM
‎Dec 13, 2016 04:02 AM
Hi, Can you please try it after clearing the cache? The issue is not reproducible at our end, once you have your cache cleared. If it is still reproducible can you mention any specific network requirements. This is the observation at our end: Thanks! ... View more

Re: Pop up to allow cloudfront.net when playing Ca...

by Adobe Employee in Flash Player Discussions
‎Dec 04, 2016 10:29 PM
‎Dec 04, 2016 10:29 PM
Hi Garth, The pop-up you see is usually from the site's end on which are you using Flash Player. The site wants to store some data on your local storage, to which you can respond to either allow or deny. You may get more information on Adobe - Flash Player : Help - Local storage pop-up question. Thanks! ... View more

Re: Does it matter what GPU you have?

by Adobe Employee in Flash Player Discussions
‎Dec 04, 2016 10:26 PM
‎Dec 04, 2016 10:26 PM
Hi Chris, There is dependency on GPU for some graphics content and we work to provide a consistent performance over different GPUs. Please be more specific with the problem and the platform on which you can reproduce the issue. Also, share the dxdiag for your system. ... View more

Re: SecurityDomain 'about:blank' error ??

by Adobe Employee in Air Discussions
‎Nov 22, 2016 08:36 PM
‎Nov 22, 2016 08:36 PM
Hi, Are you trying to access a local swf in your air application? ... View more

Re: Adobe Animate's .swf files don't work at ALL

by Adobe Employee in Animate Discussions
‎Nov 21, 2016 12:34 AM
‎Nov 21, 2016 12:34 AM
Hi, Have you chosen the .swf as the output format in the publish settings? ... View more

Re: IE11で電子ブックが開けない

by Adobe Employee in Flash Playerフォーラム Discussions
‎Nov 21, 2016 12:33 AM
‎Nov 21, 2016 12:33 AM
Is your e-book located on your local filesystem? If yes, then refer "Disabling local-with-filesystem access in Flash Player by default" in Flash Player release notes Release Notes Flash Player 23 AIR 23. Thanks! ... View more

Re: Flash player not working on certain sites like...

by Adobe Employee in Flash Player Discussions
‎Nov 20, 2016 08:46 PM
‎Nov 20, 2016 08:46 PM
Hi, If you have any windows updates pending, please update! Thanks! ... View more

Re: Configuration of local storage window

by Adobe Employee in Flash Player Discussions
‎Nov 20, 2016 08:45 PM
‎Nov 20, 2016 08:45 PM
Hi, Please reply with following information: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot If you are using Firefox browser, please try with the 64 bit version of the browser. Thanks! ... View more

Re: Enabling Flash Player

by Adobe Employee in Flash Player Discussions
‎Nov 11, 2016 01:49 AM
‎Nov 11, 2016 01:49 AM
Hi, As documented Flash Player is integrated with Microsoft Edge. If there are windows update available for your system, please update your windows and try again. Thanks! ... View more

Re: Flash doesn't show video on some websites

by Adobe Employee in Flash Player Discussions
‎Nov 11, 2016 01:44 AM
‎Nov 11, 2016 01:44 AM
Hi, Please follow below steps and try again. 1)Open about:config on Firefox 2)Search "async" in the search box 3)Set below 2 parameters as false      dom.ipc.plugins.asyncInit.enabled      dom.ipc.plugins.asyncdrawing.enabled Also, try using Firefox 64 bit, as it is more stable. Thanks! ... View more

Re: Shockwave/Flash Problems

by Adobe Employee in Flash Player Discussions
‎Nov 09, 2016 01:38 AM
‎Nov 09, 2016 01:38 AM
Hi, Please mention the Flash Player version and Chrome Version you are using. If not already updated chrome, do so to use latest flash player. ... View more

Re: Sample mp4 for spherical video

by Adobe Employee in Air Discussions
‎Nov 06, 2016 12:16 AM
‎Nov 06, 2016 12:16 AM
Hi Eoin, You may download any stitched video of your choice, which you may easily find on popular streaming sites. You may then inject the metadata using the metadata injectors available online. One such tool is available at Specifications and tools for 360º video and spatial audio. Thanks! ... View more

Re: Flash player crashing with Firefox

by Adobe Employee in Flash Player Discussions
‎Oct 23, 2016 09:30 PM
‎Oct 23, 2016 09:30 PM
Hi, Please reply with following details: 1) Flash Player version 2) Browser used 3) URL or site which crashes for you 4) If possible, a screenshot of the same. Thanks! ... View more

Re: Flash causing problems with Youtube audio

by Adobe Employee in Flash Player Discussions
‎Oct 18, 2016 11:22 PM
‎Oct 18, 2016 11:22 PM
Hi, Which player are you exactly using Flash Player or HTML5 for playing videos on Youtube? Also, reply with following details 1)Operating system 2)Browser 3)Graphic card installed on your system 4)Flash Player Version ... View more

Re: Flex application became slow on mac since flas...

by Adobe Employee in Flash Player Discussions
‎Oct 13, 2016 02:54 AM
‎Oct 13, 2016 02:54 AM
Hi, Please log a bug in our bugbase https://bugbase.adobe.com/​. Thanks! ... View more

Re: adobe air and mac 10.12 not working together

by Adobe Employee in Air Discussions
‎Oct 12, 2016 09:46 PM
‎Oct 12, 2016 09:46 PM
Hi, Can you share what application are you trying to run? ... View more

Re: FLASH PLAYER 23 Not detected

by Adobe Employee in Flash Player Discussions
‎Oct 12, 2016 09:35 PM
‎Oct 12, 2016 09:35 PM
Hi, Please verify the version you are using from the link Flash Player Help​. If not on the latest version already, download it from the same link. ... View more

Re: Can't save data on a local disc from Flash Pla...

by Adobe Employee in Flash Player Discussions
‎Oct 12, 2016 05:55 AM
‎Oct 12, 2016 05:55 AM
The setting is surely for SharedObjects, just wanted to verify. The code is working for me on firefox as well Chrome. Is there any workaround? ... View more

Re: Can't save data on a local disc from Flash Pla...

by Adobe Employee in Flash Player Discussions
‎Oct 12, 2016 05:05 AM
‎Oct 12, 2016 05:05 AM
What are the local storage settings currently for you, is it allowed or denied. You may check it from Control Panel -> Flash Player -> Storage ... View more
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