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Amrita Gangwani

Adobe Employee

Adobe Employee

Activity

Re: Possible bug with 3D Tweens and Air for Deskto...

by Adobe Employee in Air Discussions
‎Oct 12, 2016 03:45 AM
‎Oct 12, 2016 03:45 AM
Hi, Please try using our beta release. Refer link : Download Adobe AIR 23 Beta - Adobe Labs Thanks! ... View more

Re: Flash Player "Not Responding"

by Adobe Employee in Flash Player Discussions
‎Oct 12, 2016 03:41 AM
‎Oct 12, 2016 03:41 AM
Hi, Refer link :Installation problems | Flash Player | Mac Thanks! ... View more

Re: Can't save data on a local disc from Flash Pla...

by Adobe Employee in Flash Player Discussions
‎Oct 12, 2016 03:09 AM
‎Oct 12, 2016 03:09 AM
Hi, Is the issue specific to Flash Player only or it exists with other sources too. If latter, try running Firefox as an administrator. ... View more

Re: 在html網頁內不能使用招連結

by Adobe Employee in Flash Player Discussions
‎Oct 12, 2016 02:56 AM
‎Oct 12, 2016 02:56 AM
Hi Henry, Right on the flash content to open context menu Select "Global Settings...." Then in the page opened click on "Global Security Settings panel" from the links on the top left In the settings panel loaded click on the drop down menu next to "Always trust files in these locations" Choose "Add Location" from the drop down menu Paste the path to your file in the box on the pop-up Thanks! ... View more

Re: AIR 23 Incorrectly Render Image (weird)

by Adobe Employee in Air Discussions
‎Oct 02, 2016 10:21 PM
1 Upvote
‎Oct 02, 2016 10:21 PM
1 Upvote
Hi, Please, try using our latest beta release AIR 24_0_274. You can get it from Download Adobe AIR 23 Beta - Adobe Labs Thanks! ... View more

Re: Plug in Failure

by Adobe Employee in Flash Player Discussions
‎Sep 14, 2016 02:48 AM
‎Sep 14, 2016 02:48 AM
Hi, Please reply with following details: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot Thanks! ... View more

Re: Flash Player does not work for specific websit...

by Adobe Employee in Flash Player Discussions
‎Sep 14, 2016 02:45 AM
‎Sep 14, 2016 02:45 AM
Hi, Please update your browser, relaunch it and try to load the URL again. Thanks! ... View more

Re: Crashing Report on Firefox

by Adobe Employee in Flash Player Discussions
‎Sep 12, 2016 09:12 PM
1 Upvote
‎Sep 12, 2016 09:12 PM
1 Upvote
Hi, Please reply with following details: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot Thanks! ... View more

Re: flash won't install-desk top mid 2011- el capi...

by Adobe Employee in Flash Player Discussions
‎Jul 18, 2016 09:05 AM
‎Jul 18, 2016 09:05 AM
Hi, You may refer the below link: https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html Installation problems | Flash Player | Mac Thanks! ... View more

Re: Flash won't update (or clean install)

by Adobe Employee in Flash Player Discussions
‎Jul 18, 2016 08:52 AM
1 Upvote
‎Jul 18, 2016 08:52 AM
1 Upvote
Hi, You may try the offline installer. Follow these steps 1)Download the uninstaller from: https://fpdownload.macromedia.com/get/flashplayer/current/support/uninstall_flash_player_osx.dmg 2) Open the page: Installation problems | Flash Player | Mac Under the heading "Still having problems" click on the specific link to NPAPI plugin. 3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer. ... View more

Re: Install of Flash Player will not complete

by Adobe Employee in Flash Player Discussions
‎Jul 17, 2016 07:16 AM
‎Jul 17, 2016 07:16 AM
Hi, You may try the offline installer. Follow these steps 1)Download the uninstaller from Uninstall Flash Player for Mac OS  2) Open the page: Installation problems | Flash Player | Mac Click "still having problems" and download the NPAPI plugin. 3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer. ... View more

Re: Flash player download issue for mac

by Adobe Employee in Flash Player Discussions
‎Jul 16, 2016 02:59 AM
‎Jul 16, 2016 02:59 AM
This issue can arise due to existing cookies in web browser cache. Clearing the browser cache and cookies should resolve the issue: Quit the current download Clear the browser cookies and cache. For more information on how to do this, see How to clear browser cache and cookies. Download Flash Player again ... View more

Re: Adobe Flash Player ActiveX & Plugin strange ap...

by Adobe Employee in Flash Player Discussions
‎Jul 06, 2016 10:39 AM
‎Jul 06, 2016 10:39 AM
Hi, Please select the specific OS and browser combination on the following link to download Flash Player. Adobe Flash Player Install for all versions Thanks! ... View more

Re: Flash Installation Problem

by Adobe Employee in Flash Player Discussions
‎Jul 06, 2016 10:33 AM
‎Jul 06, 2016 10:33 AM
Hi, Please refer following link and do ensure that you close all browsers before installing: Installation problems | Flash Player | Windows 7 and earlier Thanks! ... View more

Re: Flash player ram usage keeps increasing until ...

by Adobe Employee in Flash Player Discussions
‎Apr 03, 2016 10:04 AM
‎Apr 03, 2016 10:04 AM
Hi, Can you please mention the Flash Player version you are using and verify if you have latest flash player installed. Refer link: Flash Player Help‌ If the issue is still reproducible, please reply with the link for which the issue is reproducible for you. Thanks! ... View more

Re: Previous version to 21.0.0.182

by Adobe Employee in Flash Player Discussions
‎Mar 20, 2016 11:21 AM
‎Mar 20, 2016 11:21 AM
Hi, This is a genuine adobe maintained page. You can trust it. ... View more

Re: I am trying to watch the NCAA Div. I games. E...

by Adobe Employee in Flash Player Discussions
‎Mar 20, 2016 11:17 AM
‎Mar 20, 2016 11:17 AM
Hi, Please check your Flash Player version from below link https://helpx.adobe.com/flash-player.html ... View more

Re: I need help...

by Adobe Employee in Flash Player Discussions
‎Mar 20, 2016 11:13 AM
‎Mar 20, 2016 11:13 AM
Hi, PPAPI plug-in is for Chrome browser and the Opera browser. Thanks! ... View more

Re: Previous version to 21.0.0.182

by Adobe Employee in Flash Player Discussions
‎Mar 18, 2016 04:35 AM
‎Mar 18, 2016 04:35 AM
Hi, We don't advice you to have the previous builds, due to some known security issues. You may also try with our beta build Download Adobe Flash Player 21 Beta for Desktops - Adobe Labs Thanks! ... View more

Re: Previous version to 21.0.0.182

by Adobe Employee in Flash Player Discussions
‎Mar 18, 2016 04:01 AM
‎Mar 18, 2016 04:01 AM
Hi, This link might help you with the previous version query Flash Player 20.0.0.306‌ Meanwhile, we will investigate into the issue with the latest build. Thanks! ... View more

Re: Windows 10-says I need to install. When I try,...

by Adobe Employee in Flash Player Discussions
‎Mar 17, 2016 11:53 PM
‎Mar 17, 2016 11:53 PM
Hi, I would suggest you to install the updates for your Windows, if you haven't already done that. Thanks! ... View more

Re: Previous version to 21.0.0.182

by Adobe Employee in Flash Player Discussions
‎Mar 17, 2016 10:25 PM
‎Mar 17, 2016 10:25 PM
Hi, You can get the previous version, follow this link : https://helpx.adobe.com/flash-player/kb/install-previous-version-flash-player.html Also, if you can give a description of the problem you are facing in more detail with the latest version: Please, reply with following details: Web browser and version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot Thanks! ... View more

Re: Windows 10-says I need to install. When I try,...

by Adobe Employee in Flash Player Discussions
‎Mar 11, 2016 07:55 AM
‎Mar 11, 2016 07:55 AM
Hi, Below link might be helpful, Flash Player Help if not please mention the browser you are using. Thanks! ... View more

Re: Do I need to update my Flash Player. I have W...

by Adobe Employee in Flash Player Discussions
‎Mar 10, 2016 09:19 PM
‎Mar 10, 2016 09:19 PM
Please refer following link https://helpx.adobe.com/flash-player.html ... View more

Re: Shockwave Crashing & maybe Flash as well.

by Adobe Employee in Flash Player Discussions
‎Mar 04, 2016 01:28 AM
‎Mar 04, 2016 01:28 AM
That means that flash player is crashing for you! Please provide the following information: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem ... View more

Re: i cannot install adobe sofware

by Adobe Employee in Flash Player Discussions
‎Feb 29, 2016 08:10 PM
‎Feb 29, 2016 08:10 PM
To troubleshoot your account related issues: Go to the Sign in page and click: "Did you forget your password?".  Follow the prompts to have an e-mail sent that enables a password reset. If you still have issues please Contact Us. For more solutions to sign in problems, see: Adobe account, password, and sign in FAQ Here is the link to download Adobe Flash Player: Adobe Flash Player Install for all versions‌ ... View more

Re: Flash Player crashes when pressing Enter

by Adobe Employee in Flash Player Discussions
‎Feb 29, 2016 08:00 PM
‎Feb 29, 2016 08:00 PM
I would also suggest you to try and clear your browser cache and try again. Also, if you can uninstall flash and install it again. Here is the link to the earlier firefox versions Directory Listing: /pub/firefox/releases/ ‌ ... View more

Re: i cannot install adobe sofware

by Adobe Employee in Flash Player Discussions
‎Feb 29, 2016 06:09 AM
‎Feb 29, 2016 06:09 AM
ID and password are your system's username and your system's password. ... View more

Re: i cannot install adobe sofware

by Adobe Employee in Flash Player Discussions
‎Feb 29, 2016 02:50 AM
‎Feb 29, 2016 02:50 AM
Hi, Can you please mention the following information Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible If you get error messages, please quote them exactly, or provide a screenshot Please ensure that all your browsers are closed, while installation. ... View more

Re: Flash Player crashes when pressing Enter

by Adobe Employee in Flash Player Discussions
‎Feb 28, 2016 09:06 PM
‎Feb 28, 2016 09:06 PM
Hi, Does it crashes on specific page? Could you please try with an older version of firefox. Thanks ... View more
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