You have added your post to a thread that dates back to August 2024 (LrC 13.x), and has been marked as having the correct solutiion. Therefore, your issue is very unlikely to be related. I recommend that you start a new thread. In that thread you should provided a description os what is happening and what measures you've already taken to try fix. You should also include a copy of the LrC System Info report. This can be obtained from the Help > System Info menu item.
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