Hmm, ok? Are you using a wacom tablet? Also did you try the pugin provided by adobe to fix the white menu issue? ... View more

Which bug are you referring to ? The white menus or the keyboard not responding ? If it´s the keyboard not responding, it could be a good hint on how to reproduce. Also, just using the opportunity to ask if there´s any news on tracking down the other Mavericks bugs. I mean, apart from the white menus, the Keyboard problem and Polygonal Lasso tool are still a problem which exists in Mavericks with a Wacom...are you still trying to track down these issues Adobe? ... View more

10.9.1 is Mavericks This bug is common, I think it happens to pretty much or everyone using Mavericks with a wacom tablet....in addition to other problems caused by Mavericks as well...like the polygonal Laasso Tool autocomplete. Both bugs have been around since the release of Mavericks and we are all hoping for some kind of solutions soon. ... View more

Or like the fact that quick view suddenly won ́t take 10% of the video codecs it did in Mountain Lion. I don ́t know if Apple thinks this is evolution, but to me upgrading felt like a "devolution" in so many areas. And rolling back gave back so much I had to sacrifice in the new OS, in general and especially in Photoshop... I hope it will be fixed in time, since Apple doesn ́t sell their old OS ́s and pretty much stops all development on them, you have to update sooner or later. ... View more

If you have a Time Capsule backup you can restore a backup from before you upgraded to Mavericks. If not you have a problem, because Mountain Lion can ́t be bought anymore...then you just have to hope there will be a fix some day. Make sure to send a bug request to Wacom as well...It ́s uncertain if this is Wacom of Adobe ́s responsibility, Wacom isn ́t as good at listening to customers so they need a lot of complaints to take it seriously. http://us.wacom.com/en/support/contac... and also complain in there forums. ... View more

Nope, haven´t heard anything. I´m guessing (hoping) adobe has it on its list of "stuff they are looking into". At least that´s pretty much my only hope - though I´m suspecting this as well as the keyboard problems probably has others to blame. But, contacting Apple for anything like this feels completely hopeless. And Wacom just doesn´t care and just plays the blaming card....So, let´s hope we´ll hear something from Adobe soon, and they can point the others in the right direction. .................................... Just some personal impressions, a bit off topic: I have a feeling that Mavericks are full of problems and Apple is only fixing minor stuff and doesn´t seem to understand or are aware of the major stuff (not that I know how to make them care either). Because as it is right now, it seems installing Mavericks gives you a lot less optimized machine - except for battery (if you have a laptop) and apart from that it only gives you a few minor OS features that are barely anything to speak of. But in general, my machine got out of ram more quickly, I noticed hickups all over the place. F.example in games, like League of Legends, there were interwals of stuttering, as if the machine was overloaded or something - and don´t get me started on the problems in Photoshop . And a couple of times my machine crashed because ram usage boiled over. And that is with 32 GB of ram (!!) and a maxed out top of the line late 2012 iMac. After I reverted to Mountain Lion, it felt like installing a new operating system. Everything was smooth and I feel I can throw everything I want at the machine again and it will handle it with ease. I recently worked on an image that had about 100 layers and a resolution of 75.000 pixels width - I can only imagine how Mavericks would completely explode my machines ram on that. Sadly though Mavericks is suppose to be an upgrade and eventually I will have to catch up - as Apple is all ready making new updates to their suites working only on Mavericks...but right now it brings very little to the table except problems and frustration...unless you are dependent on battery lifetime I can´t see what you really gain from it. ... View more

Yes, you are right. 10.9 and 10.9.1 Mavericks in general with a Wacom tablet in Photoshop only..but it happens to all Wacom tablets and all their drivers. It doesn ́t happen as a general thing on 10.8. Maybe some users have experienced it, but on 10.9 it seem to happen for pretty much everyone. Is this something you are trying to track down? ...or Wacom ? They have not responded to any of my bug reports. I ́m desperately looking for some acknowledgement and that someone is trying trying to fix this bug. ... View more

I had chrome installed. I dont remember which cache variations I tried, sorry. But performance settings I tried everything ... View more

I didn´t try uninstalling Chrome, though seems weird that could have anything to do with in. Because certain ones of these bugs, such as the polygonal lasso too auto completes, apparently only happens in Photoshop, not in other adobe programs that has the lasso tool. None the less, the other settings suggestions, I tried these they wont help I even went back to non gpu accellerated settings, nothing changes, the white menus appear, the polygonal lasso tool bugs and keyboard bugs, no matter. ... View more

I ́m glad you wrote a bug report, lets hope Adobe reads and fix this bug in the next photoshop update. Just to throw in some extra info. The bug isn ́t caused by the latest Photoshop update. It happens in Photoshop in combination with OSX Mavericks. I downgraded to Mountain Lion and the problems disappeared. And I have the latest Photoshop update. But the bug should be fairly easy for Adobe to reproduce, as I think it happens to everyone that has Photoshop in stalled on a Mavericks machine and uses the Wacom tablet. It does not occur when using a mouse. But the fact that it works in other Adobe programs proves its not only based on the Wacom Drivers and can be solved by Adobe as well. ... View more

which update? in these forums...sorry about that. I guess I should have removed my first line. Still though, my post was mostly aimed at wacom because I´ve gotten no confirmation from them (or from adobe for that matter) that the polygonal lasso problem or the keyboard lag is being looked into. Only the white menus. And, to me that makes Photoshop as unusable.  Only answer I got from wacom was a link to a more than 2 year old thread in these forums about the polygonal lasso tool being problematic, which couldn´t be connected to this current Mavericks bug at all. Sorry, but that sort of answer just makes customers frustrated. ... View more

Yes I agree, its about time we get som status update from Adobe and Wacom. The "we are working on it" can only be an excuse for so long. Though I do really think this is all Wacoms fault, they haven´t released a single update to the driver since Mavericks was released and all the way until about a week ago they claimed their drivers were perfectly fine. What worries me as well is that I haven´t read a single line from Wacom looking into the other bugs other than the white menus. I have not heard a word about the keyboard not responding nor the Polygonal Lasso tool auto completing. Even if the white menus will get fixed I can never upgrade to Mavericks as long as the other two bugs exists - they are even claiming they can´t reproduce these faults, even if they are probably on every computer that has a Wacom tablet in Mavericks while using Photoshop. Adobe, you should really start riding Wacom hard on these, or find the bugs yourself!! Photoshop for any Mavericks is barely usable in its current state. ... View more

Yeah too bad Mountain Lion isn´t available for new computers, all of these bugs (white menus, keyboard not responding, polygonal lasso tool) works flawlessy there. But, eventually we all need to buy new computers, so it better get fixed sometime sooner rather than late it seems more and more people are participating in this thread, showing that more and more people are installing Mavericks without knowing the problems that will occur. At the current situation, wacom and adobe should remove all statements of supporting Mavericks until problems are fixed, because customers are being misled. Both states that the software and drivers are fully compatible, which they aren´t. I would assume, even if the White menus are hard to reproduce in a closed testing environment, as it is more random....the polygonal lasso tool bug and the keyboard not responding all the time is something that should be easy to reproduce as long as you have a Mac with Mavericks and any kind of Wacom Tablet. I´m pretty sure that bug happen for everyone with that setup. Therefore those two bugs should in theory be pretty easy to track down and fix by Adobe or Wacom, whomever is responsible. ... View more

Interesting, I tried wiping my drivers...and I also tried reisntalling latest and legacy drivers one by one every single one available on wacoms site, nothing helped. How are you polygonal lasso tool working? Does it auto stops some times ? ... View more

I own a Wacom Intuos 5 and a Wacom Cintiq. I never owned any artpen, just the grip pen. It happens on both tablets for me. I assume the fact that it happened for you with an art pen is purely accidental. Have you tried editing and dodge/burn on LARGE images 5000px ++ with multiple layers. it happened more frequent for me with more demanding images. PS! Also, are you investigating the Polygonal Lasso tool and keyboard stickyness too ? THey are as important. ... View more

I hardly never use dodge and burn but I did get the bug all the time. For me it seems to be once photoshop is doing any kind of heavier processing it could happen. ... View more

I´m really sad to see that Wacom deliberately seem to avoid any of these complaints in their forums. Answers everything else than bugs caused by their drivers. ... View more

Sadly though your solution with intuos 2 isn´t a solution I´m happy with. I use the cintiq and intuos 5, their drivers need to work with that as well. I´m glad though that not only I am annoyed by this and nags them, thanks!. THe more people complaining, maybe Wacom finally aknowledge that they should look into this. As it seems right now they aren´t putting much effort into believing or caring at all . ... View more

for a professional tablet with sensitivity and especially cintiq with the screen there´s really no competitors. So let´s just hope wacom will come to their senses. I will for sure complain and complain until they at least can aknowledge the situation. Currently I´ve reverted back to Mountain Lion, which is the best current option imo. But I don´t want to be stuck on Mountain Lion forever... ... View more

this recent quote from Wacom is really annoying, they seem to be completely ignorant to all the troubles people are getting with the wacom tablets in Mavericks - and nothing makes them budge. Wacom: Tablet driver 6.3.7 has been tested with Photoshop CC on Maverick and found to be fully compatible. Photoshop is often lagging after a system update, because of changes in the memory and graphics driver handling. You may need to reset Photoshop preferences and adjust the memory handling. ... View more

Yes that would be very interesting to know I agree with you, I have a really hard time believing that Wacom cannot recreate these 3 bugs. I suspect that all you need is a Mac with Mavericks, Photoshop and a Wacom tablet and they are 100% guaranteed to happen. ...If that is the case, wacom would have a truly lazy support team. ... View more

does that mean you are investigating the polygonal lasso tool and keybard lag too ? ... View more

thanks Im glad to hear that. I´ve sent a long report to Wacom about the bugs, since mostly it seems most of these problems appear if you have a wacom while working in Photoshop. But in every message I got back from them they say they are unable to reproduce the problems...which seems rather odd though...I hope you´ll find out how to solve these issues together some time soon. thanks for responding. ... View more

Seems to me you found some information about whats going on. I suspect the other photoshop bugs such as the polygonal lasso tool and keyboard lag etc. to be interlinked. Because when working in photoshop in Mavericks there seem to be some sort of stutter once in a while and it wouldn´t surprise me these stutters can cause menus to go blank, or the lasso tool to just end the process etc.. At least I hope so. But nonetheless, nothing helps as long as Adobe ignores all our complaints. ... View more

no news as far as I know. Adobe keeps silent, Wacom refuse to admit they have anything do to with it. Only good solution is to downgrade to Mountain Lion. There´s only a few nice features in Mavericks which you replace with a ton of bugs and problems if you are an adobe user. -and photoshop hasnt had any updates for a long time. I would file complaints, but since adobe doesnt even reply to my bug reports I guess its of no use. A question for Mavericks users with photoshop and a Wacom tablet.... do you have any problems with keyboard shortcuts lagging, not responding ? Also the Polygonal Lasso tool, if you make complex selections in a large image, will your lasso tool autocomplete ? Those were the other two bugs I had and they were as annoying as the white menus. I would really like to know if this is something everyone using a wacom tablet experiences in Mavericks. ... View more

Yeah, in my experience Mountain Lion had a huge range of negative experiences in exchange for very few positive ones. I´m sad to say that wacom recently responded to my post about the multiple bugs you get in photoshop, and they weren´t able to reproduce any of them!!! (go figure) I doubt they´ve tried very hard, because I think it isn´t a rare problem but something consistent to everyone using wacom/Photoshop CC/Mavericks. So, just working in Photoshop for an hour on a drawing, you will notice: -Polygonal Lasso tool breaks, Keyboard shortcuts not responding, white menus appear. You have to reset photoshop about every 10-20 mins...Is there anyone out there reading this forum that uses Photoshop CC with a wacom and Mavericks that don´t have any of these problems? (please let us know, I´m curious) Apart from that, Mavericks were suppose to boost your machine performance. But in my experience, the whole machine performed worse. Especially Adobe programs. Suddenly 32 gb of ram (which I have) seemed too little. Quick Look in mavericks suddenly didnt support a fraction of the codeks it supported before. So I reverted back to Mountain Lion after a couple of weeks. It felt like getting a new machine again. My machine run faster/smoother, games runs better. No more white menus in photoshop, no more auto completion on the polygonal lasso tool and keyboard works again with photoshop. What pisses me off about all of this, is that Wacom seems to just not care very much about these problems. Adobe hardly cares at all. They hardly seem to respond to these threads anymore. And, there hasn´t been any updates to photoshop CC in a long time. At least in After effects, there are frequent updates trying to address the bugs everyone are complaining about in the forums.  But the Photoshop team doesn´t care it seems. These bugs should be top priority(!), above new features, and they should try to fix them ASAP! But instead I get the feeling we won´t see any fixes for any of these bugs ever, because Adobe and Wacom seem to think it isnt a common problem. I´ve sent bug reports twice to Adobe, without a single reply except "maybe apple will make a fix in the OS later" and nothing about them looking into it. And Wacom seem to think its nothing wrong with their driver. Now, the latest Final Cut is out, and you can´t update the software any more without upgrading to Mavericks. And the same goes for iWorks. So, it´s clear that Apple is abandoning earlier OS´s. I don´t want to be stuck on Mountain Lion forever - even though at this moment its the only sensible solution. ... View more

I guess thats good news, wacom said earlier the driver was fully supported by mavericks. Maybe they now realize it had a lot of bugs. I see they recently released a new driver for windows, perhaps the mac version is right around the corner. ... View more

THere no new wacom drivers. the current latest are more buggy than the previous ones even. I dont have any plugins installed in photoshop, but I still get the white menus and polygonal lasso tool auto completes. Now having reverted back to Mountain Lion both of these issues are not happening. So, I for one hope you are still searching for a solution, I cant go back to Mavericks with Photoshops current state. ... View more

GLad to see some response from Adobe finally...I would have loved to help you, but since I never got any replies from the bugs or forum threads before I reverted back to Mountain Lion. But I hope someone else will help out! It would have been great if it´s possible to go back to Mavericks again some time in the future. Btw, will you look at the Polygonal lasso tool ending at random too...it should be easier to reproduce, as it happens very often with a tablet. Also the keyboard shortcuts not responding 50% of the time (dunno if its only with tha tablet too) but both of those bugs are making it difficult to work and they are even more common than the white menus. Both of these bugs occurs once upgrading to Mavericks...with any wacom tablet - at least the intuos pro 5 and the Cintiq, which I own. I think to reproduce the white windows, you need to do a lot of various stuff in Photoshop with a tablet, masking painting, moving layers, it seems with large image files that is somewhat memory consuming....suddenly it just happens. But someone here with Mavericks should help out, it´s an important bug to fix for us all. ... View more

I have tried making a ton og threads here, sending bug reports to adobe and Wacom multiple times. I've given up their crap customer service. They think since its working for them, probably with minor testing, its good enough. I've reverted to Mountain Lion, Photoshop doesnt support Mavericks IMO - it's working but not supported currently. ... View more