The solution MIGHT be as simple as going to Sequence > Sequence Settings and changing PAR to 1.0, unless there was an underlying reason for the 1.333 to start with. Thanks Jeff ... View more

I see the issue - the Pixel Aspect Ratio for the Source is 1.333, when the PAR should be 1.0 (square) normally. How did you initially create the Sequence to start the project? The Output will use 1.0 and that is why you need to covert (stretch) the output to fit. The Source pixels are rectangular (wider than tall) while the Output pixels are square. Thanks Jeff ... View more

If the Source and Export settings match, you should not have to ever stretch anything.... You said the Sequence is 720p, so if exporting 720p, then you most definitely should not need to stretch anything. I'd have to guess that the Sequence does not match the Export settings.  A screen shot of Export Settings window would answer a lot of questions. Thanks Jeff ... View more

I'm sorry, but perhaps the explanation of the issue is not clear enough. You said the sequence is 1280x720 (which is 16:9) and you are exporting 720p, which is 16:9...but the sides are "cut off" on the export. I don't see how this is possible, unless one of the settings along the way is not as you think it is. Do you have an image of the Export Preview to illustrate what you are seeing? Thanks Jeff ... View more

At lower left corner of Program window, see where it says "50%" ? Click the drop down and change that to "Fit" to see the image properly, that would be the first step. Thanks Jeff ... View more

While obviously the crashing should not be happening, as a work-around, try converting the clips to 48k .wav before importing, as most video sequence presets in Premiere are going to use 48k video standard, not 44.1k which is CD standard. Thanks Jeff Pulera Safe Harbor Computers ... View more

Not that I'm aware of, but right-click in gap and "Ripple Delete" is quickest method I know. Thanks Jeff Pulera Safe Harbor Computers ... View more

When copying the SD card content to hard drive, are you copying ALL files, including the folder structure? Very important step. If you only copy just the .mp4 video files, that could be the issue. Copy it all over, then use Media Browser in Premiere to Import into project. That is best practice for any card-based media. Sound often fails when the original folder structure is not intact with AVCHD and other tapeless formats. Thanks Jeff Pulera Safe Harbor Computers ... View more

Any chance the actual Project was accidentally saved to removable media, say an SD card for instance? Jeff ... View more

Proper Sequence Settings are critical when starting a New Project. Having this set incorrectly is setting up for failure at the end, as you have found. Your 5D footage is likely 1080p or 720p, which would be 1920x1080 or 1280x720 respectively, and likely 29.97 frames per second (proper video is never 15fps). What likely happened is that the first piece of media that you added to the new timeline sequence was the 568x320 video clip (very low quality) and Premiere matched the sequence settings to that poor footage. Everything that followed was "dumbed down" to that quality unfortunately. Right-click a 5D clip in the Project Bin and select Properties to see what the resolution ought to be for the Sequence. What you can do is drag your 5D clip onto the "New Item" button, just left of Trash Can, to create a new matching Sequence (you may have to expand the window to the right to see all the icons at bottom). Then go back to the original sequence and do "Ctrl + A" to Select All, then go to new sequence you made and "Ctrl + V" to Paste All. This will effectively move your entire edited timeline to a "proper" sequence. You may need to re-do some titles, scale some media to fit, etc., but this is probably the best route to use to salvage what you have. Then when exporting, never use "Match Source". Decide how you want to deliver and choose an appropriate format and preset, just for example "H.264" and "YouTube 720p 29.97". There other alternatives to consider. Let's say the 5D footage is 1080p, but you have a bunch of other footage to use that is SD quality - or worse. Then maybe compromise and work in a 720p sequence - the 1080p clips will be reduced some, but will still look great at 720p, then the lower quality material does not have to be blown up quite as much going to 720p versus 1080p. In any case, make sure that the frame rate matches the primary footage (the 5D clips). Changing frame rates can really do a number on the final quality! Thanks Jeff Pulera Safe Harbor Computers ... View more

Note there is also a checkbox in the Export settings, "Use Previews". So even if you did render previews in timeline, but didn't check this box, then previews are not used anyway. In general, the Preview codec may be sub-par and it is best to export direct from source to final destination format, and skip the extra generation of loss of the preview render. I rarely render anything in the timeline for preview, as Mercury Playback provides decent playback for me. Thanks Jeff Pulera Safe Harbor Computers ... View more

"Insufficient Frames" - if you want a 30-frame transition, but your trims of the two clips only provide say 20-frames, you are 10 frames short, so some frames would have to be "held" (repeated) to fill in the extra time, so you end up with a jerky looking transition, not smooth. Just please try this, on a blank timeline. Add a clip. Trim 15 frames from end of the clip (little counter pops up while trimming with mouse). Add second clip, and trim 15 frames from beginning. Butt clips together, end to end. Now apply default Cross Dissolve transition. It should work fine, no errors. It's that simple. Please try it from scratch and let me know if it behaves properly. Thank you Jeff ... View more

Please post a screen shot showing the clips on the timeline. It could be that you have trimmed SOME frames from the clips...but not enough. Meaning, say you trimmed 5 or 10 frames from the ends of the clips, but have a 30-frame transition applied. You are still short having enough media (overlap) to do the transition, as you would need at least 15 frames per side (15x2) to get 30 frames needed An easy way to trim the clips without needing to manually shift other clips on the timeline is to put your curson on the end of the clip, to get the red bracket where you would click-drag to trim clip, then hold down the CTRL key and the bracket turns yellow, now drag and shorten your clips and it should keep the transition in place but shorten clips to add material so the transition works Thanks Jeff Pulera Safe Harbor Computers ... View more

Maybe it will be helpful to explain how Premiere worked many years ago, which was how most editors worked at the time, using A/B editing. You would have TWO video tracks, A and B, and between them, a Transition track where effects would go. So, if you wanted a dissolve or wipe between two clips, one clip would be on A and the other on B, and looking at the timeline, the end of Clip A would OVERLAP the beginning of Clip B. If you wanted a 1-second transition, the "overlap" needed to be 30 frames. And then the Dissolve was dropped between track A and B, at the overlap area. Premiere Pro now uses single track editing, and believe me, when I updated years ago, I went through the same learning curve you are! Was hard to get used to. Butting two complete, untrimmed clips end to end, there is NO OVERLAP, so no way to make a transition between them. Therefore, we must trim the end of one and beginning of next, and then that "unseen" footage is available to create a transition with, think of it as unseen overlap. Thanks Jeff ... View more

Clip A is at the end, and clip B is at the beginning. How can you perform a transition between them if there is no overlap? In other words, two clips are butted together, there is no extra material with which to perform a cross-dissolve or any transition. Look for the little triangle at the upper corner of end or beginning of video clip - this signifies that none of the clip has been trimmed (no heads or tails available). So if you have two raw clips and want to do a 1-second transition between them, you would first need to trim 15 frames from the end of first clip, and 15 from beginning of next clip, then when they are butted together there is "room" to perform the transition. Material from both clips must be combined for that duration, therefore you need to create some "overlap" first. That is what AustinM was telling you. Thanks Jeff Pulera Safe Harbor Computers ... View more

You still didn't tell us much, is this 4k footage or what? No reason it should take that long...unless settings are messed up. If you computer doesn't play well with the GoPro footage, run it through GoPro Studio software and convert to .avi before editing in Premiere. Thanks Jeff ... View more

If you have Premiere Pro CC, you already have Media Encoder - from Premiere, use "File > Export > Media" and choose the "Wraptor DCP" export format as shown in the tutorial link sent earlier Thanks Jeff Pulera Safe Harbor Computers ... View more

Yes, Adobe can output DCP - Export a Digital Cinema Package | Adobe Premiere Pro CC tutorials Jeff Pulera Safe Harbor Computer ... View more

Hi Neil, I got sidetracked over the weekend and did not get to test for myself, but glad you got it working! Thanks Jeff ... View more

Just grabbed an old DV camcorder and cable to test here at work, and turns out my current demo PC does not have a 1394 card installed, but I will try over the weekend at home studio. I really can't see where Premiere would care home many pins are used...to me, this would be more of a Windows thing - it sees the camera, or it doesn't, and passes that info along to Premiere. As you may be aware, beginning with Windows 7, a lot of users found they had lost DV camera connectivity via Firewire, which is usually remedied by switching the Windows 1394 driver to the "Legacy" option. The driver is already there, nothing to download or install, so wondering if this might be the issue you are encountering? Please try if you have not previously. Thanks Jeff Pulera Safe Harbor Computers ... View more

Hi Neil, What do you mean about the 6-pin Firewire not working on PC? Cameras are almost always 4-pin, but the standard 4-pin to 6-pin cable works fine with PC. Thanks Jeff ... View more

Can you maybe explain a bit more about the workflow, what you wish to accomplish? When you say "just alpha", can I assume you mean a black and white image representing transparent and opaque areas? Which can be used as a "mask" later in a keying operation of some sort? With older versions of Premiere such as CS6, one could change the Program Monitor settings from Composite to Alpha, then Export the alpha (black/white) video. With CC, that is no longer the case from what I can tell. Changing to Alpha mode shows the black and white alpha in Program, however exporting still exports the original image! In my mind, the Export should export what I am seeing in the Program monitor window, and not something else... Anyway, if you are using the Ultra Keyer in Premiere CC, then you CAN Export the alpha, see attached pic. Key out the background of the clip, then change setting from "Composite" to "Alpha" and then Export. In the top example, if you Export from the timeline and choose a 32-bit codec (with alpha) for the export, then the alpha channel is included - the black area will be transparent. With the lower example, that would just be a 24-bit image, no alpha - the black and white areas represent transparent and opaque parts of the clip. The clip exported from the bottom could then be used as a "mask" layer to combine two other video clips using that mask clip as a guide. Please elaborate on what you want to do. Thanks Jeff Pulera Safe Harbor Computers ... View more

If you can find someone local to capture them at a reasonable price, maybe $10 apiece, that may be the way to go. If you have Firewire and proper software on the Mac, then a camcorder will do the trick if you prefer. The Canon HV20 is always popular on Ebay between $100-200 and is a workhorse (I have one). It is an HDV camcorder, but also records and plays DV as well. If not interested in editing the footage, but simply want copies you can view, Walgreen's and others will transfer them to DVD. But that also is heading towards obsolescense. A Digital file will be preferable in the end, backed up to two drives. Once you have a digital file, meaning the captured DV clips, it can later be converted to H.264 which is currently the universal playback standard for computers and tablets, and the digital clips can also later be converted to whatever comes next. Thanks ... View more

Besides copying ENTIRE contents of SD card to hard drive, it is important to do the importing in Premiere using MEDIA BROWSER and not the "File > Import" method. Media Browser is tabbed at the lower left of the Premiere interface. It "understands" the file structure of AVCHD content and typically provides much better results than the standard Import method. Jeff Pulera Safe Harbor Computers ... View more

I just did a batch of 1920x1080 clips for FaceBook last week and got excellent results using the "Vimeo" 1080p preset for H.264. Just be sure that when viewing on Facebook to hit the HD button or it will look nasty using default viewing mode. In HD, I was able to change to full-screen mode on my 24" PC display and it looked amazing. Thanks Jeff Pulera Safe Harbor Computers ... View more

Hi Will, There is unfortunately no single encoding formula that is suitable to everyone. What I would suggest is to choose "H.264" as the Format and then pick a Preset from the list and do a short encode and then check the result for both file size and quality. One minute is a good sample time, since you can then just multiply file size by minutes to know roughly how big a clip would be. There are a TON of presets under H.264, for instance various iPod and iPad settings, one of which you might find suitable to your needs. Make sure the frame rate matches, and 4:3 or 16:9 dimensions also. If you find a preset you like but want to further reduce file size, you can try lowering the bitrate and find the threshold of size/quality that you like. Thanks Jeff Pulera Safe Harbor Computers ... View more

Just in case this is a display card driver issue, can you try rendering a sample in software mode once? Definitely seeing the flicker on the Vimeo sample Thanks Jeff Pulera Safe Harbor Computers ... View more

Like Richard said, try digital delivery. Many new HD TVs have a USB port that will play many types of media files from a USB stick. Give customer an HD file in the H.264 format (.mp4). Even without one of those TVs, most any PC or Mac ought to be able to play the HD file also. Can also be emailed/downloaded by customer. And shooting HD for SD delivery (DVD) does not necessarily defeat the purpose of shooting in HD. You have a higher quality source to work with, which equates to a better delivery even in SD. Think about how Hollywood movies on DVD always look better than a DVD you make yourself. High-end cameras, whether film or digital, with lots of resolution translates into a better end result. Note that HD camcorders are natively widescreen, where using a DV camcorder that offers 16:9 is "faking it" meaning it is anamorphic widescreen. So right there, the HD sourced video will provide a better 16:9 DVD. And so forth. Thanks Jeff Pulera Safe Harbor Computers ... View more

While I might have mentioned UT in the previous posting, I don't actually use it and the options are a bit confusing to me as well, sorry. Did you intend to give this to the Mac editor? I don't think it will work on a Mac anyway. Try "QuickTime Animation" codec to share with Mac editor. Another option, download the Avid DNxHD codec, this should create an .mov file that will work with Mac and is quite similar to ProRes in quality. http://avid.force.com/pkb/articles/en_US/download/en423319 The Mac user might need to also install the codec to read the file. Have not tried this one. Thanks Jeff ... View more