Try installing the Creative Cloud Desktop application.  It is free and does not require you to subscribe to any other Creative Cloud desktop application.   See the instructions here.  Then uninstall and install Elements 2022 again.   If that does not work, download and install the Microsoft Visual Studio 2013 package from this link.  Download both the x64 and x86 versions of this package. ... View more

As you have found, Elements will not deliberately import duplicate files into a catalog.  You will therefore have to use a third-party program to find the duplicate files on your hard drives. One way to find out if you have true duplicate files in a single folder is to sort the files by filename in Windows File Explorer and see if any files have a numeric suffix. You also need to be concerned that if you use a third party program and delete a duplicate file, that it is not the file that has been imported into the catalog.  If that happens, the file will become missing in the Organizer.  However, since the file will likely be in the same folder it should not be difficult to reconnect it to the duplicate file that has been saved.   There are a number of third party programs that will find duplicate photos using various criteria.  I have used one called Doppleganger which has a free trial if you are interested. ... View more

You can also type C as a keyboard shortcut to get to the Crop/Cookie Cutter which will be found in the Tool Options bin shown by Glenn.   As for selecting layers by clicking, make sure you have Auto Select Layer checked in the Tool Options panel for the Move tool.  IIRC, nothing has changed with that option in many versions.         ... View more

If you are only concerned with eliminating duplicate files, you can use an outside Organizer program to perform the task by deleting them from your hard drive.  Once you have done that, you can use the Find>All Missing Files command in the Organizer.  The grid will display all files that have been deleted from the hard drive.  You can select all the visible missing files (Ctrl+A) and delete them from the catalog. For safety's sake, you should perhaps also Find>All Missing Files before using the third party program to delete the duplicates.  That will ensure that when you use that command after deleting the duplicates, you will only be removing the newly deleted files.  Alternatively, don't use the option to delete files from the hard drive when using the Organizer's delete from catalog command.   ... View more

As Glenn has indicated, you have not updated the old program, you have installed a new one.  Now, while I may agree with you that it would be nice to transfer the settings from one version to another, there are perhaps  only a dozen mouse clicks that I have to make to get my view and preferences restored to my liking.  I don't think I would describe this minor annoyance as totally unacceptable. ... View more

@Lokitoz do you have another version of Elements installed on your computer?  If so which one. Based on your description, you may not have used the Adobe CC Cleaner tool correctly.  See my instructions here.   As for the APD launching when you insert your memory card for Canon files, I'm guessing that your Windows Settings for CR2/CR3 files is to launch the APD.  And if you have another version of Elements installed, I'm guessing that it is the APD for the other version.  Or possibly the Creative Cloud application is uploading your files to the Adobe Cloud.   In any event, follow my instructions for the Adobe CC cleaner tool and let us know if the problem persists. ... View more

@odile1849, you are describing two different problems.  Which is it that you want help with?  What OS are you using? And in order to help you we need more details (and screenshots of any error messages you are getting). ... View more

(I cross-posted with your last post.  So please provide the requested screenshot.) ... View more

I will investigate whether that is a bug when I have some more time later.  But as shown in your screenshot, there is an option in the Color Picker to Sample Current Layer.  Does that work for you?  If not, please post a screenshot of your Elements window with the layers panel displayed. ... View more

There is no easy way to do it.  If the files are all in one folder, you could batch rename them in the OS (Windows File Explorer) or use the Editor's Process Multiple Files tool:     Once the files are renamed outside of the Organizer, they will become missing files within the Organizer.  Double-click on one of the missing files and a dialog will appear asking you to reconnect the files.  Since the renamed file is within the same folder it should automatically be found, or at least it should not be too difficult to locate the file manually.  Once the first file is reconnected, the others in the same folder should be reconnected automatically.   If you let us know why you want to batch rename the files, I may have some other suggestions or advice. ... View more

When you make the selection uncheck the option to Sample All Layers.   ... View more

From little acorns (or stones?) . . .      The Devil is in the details. ... View more

What version of Elements are you trying to install?  If it is an older version, you need to install the Visual Studio 2013 packages from this Microsoft website.  You should download and install both the x86 and x 64 packages. ... View more

Can you get a screenshot of the Error summary linked in the message? ... View more

There could be many causes for the error, many of which have nothing to do with Elements.  Do a Google search for: Unhandled win32 exception occurred in [27752] ... View more

Go to Help>About Plug-in>Camera Raw.  What version is shown for Camera Raw? (See my screenshot below.)  If you don't see ACR 17.4, you have not installed it correctly.  You need to follow Glenn's instructions precisely.       ... View more

Have you tried printing in the Organizer? ... View more

@DRDRO here is a link to the article on Archive.org.  (It may take a few seconds to load.) Please let us know if it works for you. ... View more

Just to be clear, you cannot move a photo from one album to another.  Using Glenn's method, you can copy photos from one album to another.  If you want to remove photos from an album after copying them, you can select them in the Album grid and right-click on one of the selected thumbnails.  In the context menu you will have the option to delete the file from whichever Album you choose.   ... View more

Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  If that doesn't fix your printing problem, we need more details from you.   When you say that Photoshop kicks off, do you mean that it crashes? Are you talking about printing in the Organizer or the Editor or both? If you are talking about the Editor, are you able to print from the Organizer (or vice versa). At exactly which step in the process does the program "kick off." ... View more

We need a screenshot of the error message you are receiving.   ... View more

If it was working and suddenly stopped, try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button. ... View more

There may be one way to activate your license on a new machine, even though the old one cannot be deactivated.  You need to totally disconnect your computer from the internet and try to activate offline using the instructions found in this HelpX article.  (This article is on Archive.org, so it may take a few seconds to load.  The post by Jeff Wright which is linked by @John T Smith also links to the original article but it is redirecting to the wrong page.  This may be because the offline activation method is no longer valid, or it could be because Adobe's website is messed up.  I am trying to get an answer from Adobe.  Please let us know if the offline article works for you.) ... View more

That should not have been necessary.  Perhaps you did not convert your catalog automatically when you updated to Elements 2025 from an earlier version.  You can still convert the catalog if it was working properly before the update.  Otherwise, it seems that you are working with an older catalog that may not have all of your folders.  Let me know if you need help converting your old (working) catalog to Elements 2025. ... View more

Don't worry about the Win 10 in system info.  It is a "bug" that has been around for several versions and is probably too small for Adobe to bother fixing. ... View more

You are probably in the default List View.  You need to change the My Folders panel to Tree View.  Click on the small down arrow besides the panel heading and click on View as Tree.   ... View more

What format are you saving the photos as?  I don't think any TVs can display .psd files which is what the files are saved as if you don't change the format.  Nor can a TV app display edited raw files. ... View more

Do you really mean Elements 2.0?  That software is over 20 years old.  What OS are you using? ... View more

What do you mean by you can't open it? Right-click on the desktop icon and choose Properties.  Copy the Target file location and paste it in a reply here.  It's possible that you have used the wrong .exe file. ... View more

. . .  True - but, apparently they won't be able to activate it.  😉 ... View more