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lecaitlind
Community Beginner
lecaitlind
Community Beginner
Activity
‎Sep 21, 2021
04:26 AM
Hey! You are not alone. I am also having the same issue. Its really freaking me out. Also when I reorder lots of elements on the reading order on certain text-heavy documents its just been crashing 24/7. Its awful. I wish I could say I have a fix. I've tried 5 different computers in the work office and its all the same.
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‎Dec 10, 2016
11:39 AM
2 Upvotes
But its the CC app itself that begins the pain.. can I download these without the darn app being on my computer? I've now cancelled my subscription and should be getting a refund.... i hope. aha. Had a nightmare with Customer Service
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‎Nov 27, 2016
02:33 PM
1 Upvote
legitimately same. Just spent the last 2 hours trying to get help on the support chats - one of which told me to start again (as my computer is too slow to even process anything since downloading CC so was using my iMac to talk to them, until they wanted to do screen control......), and then once I got through on my dreadfully slow macbook the other person did screen control for an hour with me - watched me physically download Photoshop CC (for the second time today, as I have deleted the app off my Macbook for 2 weeks or so and realised I was wasting my money so tried again today, to which I quickly uninstalled it), saw that it was utterly unusable - spinning ball everywhere - and then decided to leave me with a beautiful message saying their support has gone 'offline' as I reached 'out-of-hours'. Even though its 24 hours, 7 days a week. Cheers Adobe, shoutout to Santhosh for just leaving me. I give up, no idea whether I should appeal for the money back as this is my first month ever using CC - I don't know what possessed me to not use the trial first and pay for it. I'm a student so 16 quid was still a bit for me. My main device is the 2011 17-inch Macbook Pro btw.
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