Many thanks for your reply, Brad. Seems like the artwork was created using a template that was even older than I thought (2004) and you are correct, it was Illustrator 8.0.1 (screenshot attached) so that explains why it opened in a flattened form.  Thanks for the offer to look at the file but I've now redrawn it as it's needed urgently, and have saved it as .ai format.And I will ditch the ancient EPS template file! Thanks for your help!   ... View more

I tried every solution I've found here on Adobe and nothing worked. The only thing that worked was resetting my Photoshop preferences entirely. A bit of a pain, but in the end, I had to have this issue fixed!! ... View more

Hi, do you know how to fix this question? I import a library with white stroke shapes，I cannot see the content bc the board is also white。   ... View more