Electric_Dusk5C6D
Adobe Employee
Electric_Dusk5C6D
Adobe Employee
Activity
‎Nov 11, 2024
10:06 AM
@cyclopsdx Creative Clound Desktop is running on user's machine in the background until signed-out to drive some of critical workfows. This update notifier is triggered by Creative Cloud Desktop. We are not accessing any part of your system.
Thanks again for your feedback. It will help us improve this expereince.
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‎Nov 09, 2024
05:04 PM
Thanks for reaching out and providing feedback.
Adobe releases product updates throughout the year to improve our customers' workflows and improve the creation experience. We've found that some members miss these updates so our intention is to remind customers of updates and help them get the most of their membership.
We are testing this feature right now with a desire to get it right for our customers. The feedback you're providing will help us improve.
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‎Feb 22, 2024
12:38 PM
@GoldingD Can you please create a log file and share just the file name here for team to do analysis. Log file can be created using this link:
https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
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‎Feb 22, 2024
12:34 PM
Thanks @GoldingD Screenshots you shared are expected experiences.
So intermietently you did not see this expereince? There must me an error and thats why you saw fallback expereince. Users see that expereince in expection scenarios. Thanks for reporting it. We will analyze it and get back to you soon.
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Adobe Employee
in Lightroom Classic Discussions
‎Feb 21, 2024
09:59 PM
1 Upvote
‎Feb 21, 2024
09:59 PM
1 Upvote
@wanderer Thanks for your feedback. Do you have All Apps plan? Can you please refresh your Creative Cloud app, Lightroom Classic should be at right order in"Essential in your plan" section.
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‎Oct 26, 2022
07:51 PM
@Conlan5FAB Thanks for reaching out. Did you experience auto-update on by default on your existing machine where Creative Cloud Dsktop is already installed?
We have enabled auto-update by default only for users who don't have any creative app or Creative Cloud Desktop installed on their machine. It should not have any impact on Auto-update preferences for existing users who already have Creative Cloud Desktop app already installed.
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