MoonsideKid
Community Beginner
MoonsideKid
Community Beginner
Activity
‎Mar 10, 2023
02:45 PM
Thank you. While the 'fixes' in that thread don't seem to be working for me, I do appreciate your help in finding this thread, because it is exactly the issue I'm encountering.
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‎Mar 10, 2023
08:33 AM
4 Upvotes
Your screenshot is identical to the problem I'm having. Initial install on Microsoft Surface Pro laptop; disabled touch mode on the laptop with no change in the issue. Tried unistalling and reinstalling--nothing. I also have no previous InDesign files to use as a workaround like the original poster did. I wonder why no one from Adobe has posted any response to this thread...there's just the one answer which doesn't seem helpful to almost everybody.
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‎Mar 08, 2023
03:39 PM
Thank you, but unfortunately nothing on the screen is clickable while it's stuck in loading 😕
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‎Mar 08, 2023
03:17 PM
I've got a fresh install of Indesign CC and when I try to open the app it displays the splash screen as expected, but then gets stuck on loading what looks like the touch mode view, however, I do not have a tablet or other touch screen device connected and I don't intend on using touch mode. I tried uninstalling, restarting my computer, and then reinstalling followed by the same issue. Thanks in advance for anything helpful!
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