Hi! Same problem for me starting form dec 24. I see you had this problem in 2023. Did you solved it? ... View more

Do you have tried to reset the Photoshop preferences? If yes and this doesn't help I would suggest a complete and clean reinstallation. Please follow the steps below: backup all personal data, like templates, presets etc. uninstall everything cc including preferences,  https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html then uninstall the cc desktop app,  https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html restart your computer (don't skip this) reinstall the cc desktop app,  https://www.adobe.com/creativecloud/desktop-app.html use the desktop app to install your cc programs/trials restore your personal data.   If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)   It's sound drastic and is a lot of work, but in my experiense a clean reinstallation helps to solve problems in many cases.   ... View more