Adam Steenwyk
Community Beginner
Adam Steenwyk
Community Beginner
Activity
‎Sep 26, 2024
02:46 PM
1 Upvote
Done, thanks, @Rikk Flohr: Photography
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‎Sep 25, 2024
11:06 AM
1 Upvote
>> That should be fine if the system assigns a conventional drive letter to the internal drive. I can confirm this is the case. It is my C Drive >> You don't mention details regarding your "Full OS Re-install of Windows". Was this a hard drive format - clean install or a reinstall over the top operation? This was a brand new clean reinstall of 22H2 Windows Pro. >> When Lightroom Classic next updates, I would recommend using a clean install procedure. I will do so. >> I've forwarded information regarding your Preview Generation comments to the LrClassic team for review. Thanks. Please let me know if there are any tips they might have to speed this up and or data I can gather for them.
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‎Sep 25, 2024
08:26 AM
2 Upvotes
>> I want to set an expectation. I do not work in support - I work in engineering. Great! >> That said, I currently run Lightroom on (9) Mac and Windows machines with catalogs ranging from a few images to over 400K images. Looking at your five numbered complaints, I do not experience any of these issues on any of my systems. I believe you! You must be one of the lucky ones, then. Because this forum is filled with people who have challenges. Just google "lightroom performance" and you will see hundreds and thousands of reports filling this and other forums. This cannot be treated like a "problem exists between keyboard and chair" issue. I understand and empathize that you have millions of variables to sift through. But, I can tell you that without changing ANY variables on my end that over the last year (somewhere around 13.1 or 13.2) it has become unusable. >>I partially addressed #4 via the crash report you sent and have commented on that directly. Thank you for submitting the report. While I do not doubt that you are experiencing the issues you mention, I will say that you will get better results in this forum by doing the following: Thanks for taking action on it, I really appreciate it! >>Distinctly different issues, e.g., Crash vs Slow Scroll, should not be enumerated in the same thread. The way our internal systems work and integrate with this forum, combined with the structure of how things work in the form, means that laundry lists of grievances will never be handled gracefully. Separate different issues. There may be more apt threads for your 1-3, 5 items that have already been addressed and will receive updated information in the future. They can't be separated and attached to various threads as a list. Okay, so then let's focus this one on preview generation performance alone and we can go from there with other posts. Would you like me to change the title and original post to focus on that? I can open more threads later once we resolve that one. >> Use precise language. From your OP: " Importing images is almost impossible because generating previews slows the process down to a complete crawl" is of practically no value to our engineering staff. Example: "100 images took 6 hours and 30 minutes to import when it formerly took less than 10 minutes" is good actionable data. Okay, here's some data from what I can remember.. I imported 520GB of images from a USB3 attached CF Express card that can read out at 1700MBps. I was reading this to a NAS connected via 2x 25GBE connections that can write at 1000MBPs. Import usually took ~1hour with preview generation. It took more than 20 hours to finish the import. Another datapoint. I mentioned previously that I deleted all my previews and regerate them to try to fix this. I selected 20,000 65MP Sony A75R images and clicked "generate standard previews". I got about 800 previews generated per hour. >> I appreciate the great system information you've provided, as well as your settings and the steps that you've already taken, listed so clearly. It is of great help, and I wish everyone could be this thorough when reporting. It saves a lot of time. Thanks for mentioning this. It took quite a bit of my time. Specifically, regarding: 1. I do not see this on Win 10 or Win 11. Please read my original post where I give you a precise build number. 2. I did a preview regeneration (you don't mention your settings) 400K images took overnight Please read my original post where it is th 6th bullet under settings 3. 1300 images import and preview generation take about 20 minutes here Not my experience. 4. Crash Reporting to an existing bug , which will be fixed in our next release. Thanks! 5. Slow UI - I do not see any issues with Mac or Win, but again, precise timings would be helpful here instead of "barely functional". Some off the top of my head. I right click one image and the menu takes 2 minutes to load. I scroll in library, and it stutters, making it hard to get to the image I desire. I select 5 HDR bracketed images and click "merge to HDR", the window takes ~1 minute to appear. I click on a folder on the side bar to expand it, it sits there with a spinning icon for 1 minute before expanding and showing image count. >> All that said, Lightroom Classic will release a major update in a few weeks. It will address your item 4 crasher and, coupled with a clean install of LrC, I would expect these issues to go away. If they do not, I recommend your reposting those remaining in new threads with good information so we can get it to the devs as quickly as possible. That is wonderful. I am hopeful you are right. I will follow your instructions in the future. One question I have for you regarding this from your OP: 32TB NVME Raid0 (Catalog + Previews) (17 GB per second sequential read] >> Describe the location of this drive. Is this internal to your computer? If not, how is it attached? This is a BIOS controlled hardware raid that is directly attached to my motherboard. I can provide more details if you would like.
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‎Sep 23, 2024
10:14 AM
I appreciate you found the bug report and took action on it. Unfortunately, that bug is unlikely to resolve my performance issues. Can you help with what other information I can provide to help resolve the slow preview generation and library performance, @Rikk Flohr: Photography ? As you can see, several other users are experiencing similar issues that I am patiently describing. Thank you, Adam.
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‎Sep 23, 2024
10:12 AM
1 Upvote
Good questions - I am glad to hear other users are experiencing similar issues.
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‎Sep 22, 2024
03:55 PM
Thanks for your suggestion. I had discovered that post in my search for a solution, but forgot to mention I already tried that. Here are the settings I have configured. I can confirm the issues persist despite checking and disabling all of those features (very few of which were enabled to begin with).
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‎Sep 22, 2024
02:32 PM
2 Upvotes
I am experiencing the same issue you are having. See my version of the weekly "performance pain" thread here: https://community.adobe.com/t5/lightroom-classic-discussions/performance-slow-on-large-catalog-540k-images/td-p/14868732 I have tried seemingly everything. If you find a solution, please let me know :*(.
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‎Sep 22, 2024
12:06 PM
1 Upvote
Hey @Rikk Flohr: Photography, I have a few updates: I have reset all preferences and deleted all plugins and reloaded the original catalog. No effect. I have manually created a new catalog from the old one and loaded it again. No effect. I have encountered several crashes along the way and was able to successfully submit them under ajamess@gmail.com. But none of these reproduce any sort of performance issue, they were just random crashes. But maybe they are helpful. I have tried versions 13.5.1 and 13.4 and see no appreciable difference in performance. At this point, my biggest issue is the extremely slow preview generation speed, as now I am focused on simply getting my catalog up and running. I did some math and calculate that I am getting around 800 standard sized previews generated per hour. I see this is consuming only 5-10% of my CPU. In the past, this process would consume 100% of my CPU and went about 10x-20x faster. What can I do to get back to the appropriate speed here? I recall 13.1 - 13.3 being faster, but of course now that my catalog is upgraded to the new format, I can no longer downgrade to those versions. Is this something you can have the adobe engineers investigate? I am more than happy to provide any and all information to facilitate this. Thanks, Adam.
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‎Sep 21, 2024
05:09 PM
I have reset all preferences and can confirm the issues still exist.
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‎Sep 19, 2024
10:02 AM
I will keep that in mind and will submit one the next time it happens. However, do note that when the tool does not allow you to submit the report due to a hang, that is impossible. Putting that aside, the one thing that is somewhat concrete in my feedback is the preview generation performance. Can you comment on if this is something that can be worked around, or if a fix is planned, @Rikk Flohr: Photography?
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‎Sep 19, 2024
09:23 AM
No change.
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‎Sep 19, 2024
09:23 AM
1 Upvote
As I described, I attempted to create another catalog. Same issues. It's also not relevant to me to consider a split catalog with fewer images in each. I frequently go back and forth between images in the past, and having to remember where they are in a different catalog would make that impossible. I will try the preferences / plugins reset. I have done this in the past with no luck, but will try anything at this point.
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‎Sep 19, 2024
09:21 AM
1 Upvote
I did see a crash dialog. Unfortunately, when I clicked "send", the application hung for 5 minutes, so I gave up. It was not a Windows dialog. But a dump of that crash I mentioned is in the pastebin I referenced in my post. https://pastebin.com/uMSye9Q9
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‎Sep 18, 2024
08:52 PM
4 Upvotes
I am at my wit's end. I have been a LR user since Beta (2006), and have devoted tens of thousands of hours to creating and managing my catalog. But, in the last 4-6 months, performance (and stability) has reached unusable levels.
Here are my system stats (also attached)
Ryzen 9 79503D
192GB Ram
32TB NVME Raid0 (Catalog + Previews) (17 GB per second sequential read]
96TB Thunderbolt 4 attached RAID 6 (Original Photos) [1.6 GB per second sequential read]
Radeon 7900XTX w/ 24GB V-Ram
4X 27 inch 4k displays
Windows 10 Pro for Workstations 22H2 - 19045.4894
Here are my lightroom settings
Lightroom 13.5.1
Full GPU Acceleration
No XMP Autowrite
6.06GB Catalog File Size
Catalog Optimized at every close (daily)
3840/High Previews
Never Discard 1:1 Previews
Replace Embedded Previews during idle OFF
Sync OFF
200GB Camera Raw Cache
Generate Previews in Parallel ON
Enable HDR in Library OFF
Here is what I have tried to fix performance
Create a brand new catalog and import old catalog into it - no effect
Delete all 8TB of Previews and Cache and regenerate for current catalog - no effect
Optimize Catalog - no effect
Turn Off / On all options I outlined above - no effect
Check all local disk / network attached disk settings, INCLUDING spending $3k on a new thunderbolt 4 NAS - no effect
Reduce Preview Size down from 3840px - unclear effect
Full OS Re-install of Windows
Here are my complaints:
LIBRARY PERFORMANCE - Scrolling in library, even with no images selected, is choppy at best. Scrolling library folders and performing basic operations is sluggish and error prone.
PREVIEW GENERATION - Generating previews does NOT utilize all processors. Re-generating 500k previews is going to take 3-4 weeks, when in the past this has only taken a couple days. Why?
SLOW IMPORT - Related to 2, importing images is almost impossible because generating previews slows the process down to a complete crawl. I have no idea why this is the case with a system like mine. It took me 4 separate NIGHTS of trying to import 1TB of images recently because the act of creating previews made the import process so slow, and then the program would crash. 4. LACK OF STABILITY - Since everything takes so long, the numerous crashes the program encounters during normal operation cause deep frustration. Here's a pastebin of one such crash that occurred 10 minutes into re-creating the previews I had deleted in an attempt to solve the terrible performance issues of late. I have experienced numerous others crashes when batch merging HDRs and Panoramas overnight that require me to then slog through the terrible browsing performance to re-select the files and re-batch them, only for the program to crash again in another 2 hours. 5. SLOW UI OPERATION - Example: setting labels, ratings, keywords, all drag on. Moving between images in library while doing this is barely functional.
I rarely post anything on any forum ever, but the fact that my decades of dedication to the program are now being thrown to the winds of "shove AI into everything" rather than focusing on the QUALITY and USABILITY of the tool makes me deeply sad and frustrated.
In my view, the execs at Adobe need to take a step back from the AI craze and look at their products. People spend their lives learning your tools. Take some pride in them and make them WORK WELL. If this continues for another half a year, I am throwing it all away for C1 Pro and never looking back. I'll have lost thousands of hours of work, but at least I will have a functional tool once again. Unfortunately, I have worked designing and building software for 2 decades and I understand how prioritization and decision-making works in a large organization. I know this "bug report" will get zero traction because I am complaining of a myriad of issues with no clear repro steps. But maybe someone will hear my voice and decide to do something about it. But probably not. I will hope, at least.
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