About the Forums Redesign

[Mark_Nichoson]

Thank you to everyone who participated in our Forum reskin private beta. We received a lot of very helpful feedback that went a long way in helping us really understand what is most valuable and important to all of our members.

The Adobe Forums have not had a major design update since we originally launched on the Jive platform back in 2009.  However, with the launch of Adobe Creative Suite 6 and the Adobe Creative Cloud, we expect that the Adobe Forums will become an even more essential resource for the entire Adobe community.

In fact, one of the major design goals was to create a more integrated user experience between the Creative Cloud, Adobe.com, and the Forums. Some of the major changes include:

• Dramatically simplified global navigation
• More consistent sign-in/sign-out experience
• Common UI elements and interface conventions, including shared fonts (Adobe Clean served via TypeKit) and color palettes. In fact, both the Creative Cloud and Adobe Forums now use a dark-grey right-hand navigation panel where all of the tools/actions are aligned (just like in our desktop apps).  
• Streamlined interface, pared clean of cluttered icons and redundant options — so you can really focus on the content that you care most about.
• And finally, an optimized layout designed to cultivate the true heart and soul of the Forums experience:  community Q&A.

This last goal, in particular, is the most exciting for all of us on the Adobe team – we understand that in a true community of experts, help is not a document. It’s a conversation. That conversation starts here – in this forum with this community.  And the whole team here at Adobe, from design to engineering, honors that simple idea and we hope to share more exciting news with you over the coming months as we explore fresh ways to create connections, conversations, and content.

And yes, we know -- the new theme is still not 100% perfect so please continue to report bugs in the Known Issues thread. The team is listening and we will be responding quickly with new patches and bug fixes on a regular basis. In the meanwhile, we look forward to many, many great conversations to come!

[Claudio_González1]

Mark Nichoson wrote:

Hi Ned:  where are you seeing this?  Can you share the URL? And in what browsers?  This looks like a (serious) bug and we will investigate asap.

And a quick FYI, the team has been following ALL of the feedback here and we will be releasing an update to address the issues very soon. As soon as I have an exact date, I will share with you all.

I get it in all the forums I visit, even in this one:

(I scrolled down to get a long title). Firefox/Mac and Explorer/Win7. Could be related with showing my bokmarks at the left, for I don't get it in Safari (Mac or Win), although the space for titles does seem narrow while that for names looks too wide.

[Claudio_González1]

And this is in Safari/Win7, from http://forums.adobe.com/community/adobe_reader_forums/adobe_reader#/?page=2 (again, looking for long titles):

[Phillip_M_Jones]

If you were using FireFox you could install NoSquint!. Then set font zoom to 80% and the normal zoom to between 120-140 and works perfect.

It’s the way the .css file they've come up with, is designed.

[Claudio_González1]

Phillip, I don't know how many times we have discussed this, but I absolutely refuse to do anything out of the ordinary to get these forums working as they should. Except, of course, for trying to use Verdana instead of Arial the easy way, which is no longer available. Why should I waste time when I navigate perfectly and effortlessly in non-Adobe forums? And this comes from a company which is supossed to be a leader in this field...

[Phillip_M_Jones]

I wasn't the one redesigned the Forum. It does work Faster.  But man they sure didn't design it to work on every browser, and every monitor size. Particularly Laptops.

[pwillener]

Ned Murphy wrote:

I see this kind of display on older computers with low screen resolution.  The same forum looks good on higher screen resolution.

The point of the forum designers probably is: folks with old hardware shouldn't be using these forums.

[Ned Murphy]

Pat Willener wrote: 

"I see this kind of display on older computers with low screen resolution.  The same forum looks good on higher screen resolution.

The point of the forum designers probably is: folks with old hardware shouldn't be using these forums."

Actually I have new hardware, including a widescreen monitor.  But I do not choose to display everything fullscreen... never had to prior to now and don't plan to change my browsing preferences for one web site.  I also don't intend to get into the bickering that folks in this forum are infamous for--it's amusing to watch, but not worth involving oneself in. 

[Phillip_M_Jones]

Pat Willener wrote:

I see this kind of display on older computers with low screen resolution.  The same forum looks good on higher screen resolution.

The point of the forum designers probably is: folks with old hardware shouldn't be using these forums.

I have a Computer with 17" with a display 1920 by 1200 with a NVIDA GeForce GT330M Graphics card and some of the  items displayed on  the forums is Fuzzy.

[Noel Carboni]

Mark Nichoson wrote:

• Dramatically simplified global navigation

So you're saying the fact that I can no longer jump directly to Adobe's main site by any link at the top of the page is a "dramatic simplification"?  What if after reading something I really wanted to go buy a product?

The operation was a success, but was that the patient's last gasp I just heard?

-Noel

[adobe-admin]

What happens when you click on the red Adobe logo in the upper left corner of the page?

[Noel Carboni]

OK, I missed that.

But you have to admit, that's not an obvious link.  Not like "My Adobe" or "Adobe Store" might be.  If I missed it, who else is missing it?

-Noel

[hans-g.]

What is this?

"Beachten Sie, dass Ihre Antwort von einem Moderator genehmigt werden muss, bevor sie im Forum gepostet werden kann." means something like: "Please note that your response be approved by a moderator before they will be posted on the forum."

Do we now have a censorship?

What are you afraid of? Until now, the messages of the participants about SPAM, obscenities, etc., were sufficient to deter people from nonsense.

[Dave Merchant]

@Hans : you triggered the moderation system by using a particular word in your last reply (beginning with V...)

[hans-g.]

Hello,

ok, and does it mean he (Drymetal) "Yeah, how often do you get good news in your spam folder?  It goes to show that wading through thousands of viagra ads can be worthwhile." got the same message before sending?

... and by the way, 'cause it best put here, I would like to assist Jim Simon's recommendation from above: "there are no post numbers any more.  So we can no longer say, "Did you see the link in post 7?".

Sincerely,

Hans-Günter

[Dave Merchant]

...and you triggered it again. That's why I didn't type the word in my first explanation.

[Bob_Peters]

I really wonder just how carefully this "new and improved" design was studied!

Where is the text which ties a reply to the target of the reply:  "in reply to", or something like that.

Why is there so much wasted vertical space on each line?

Who thinks light blue text on a light gray backbround is a good design feature?

This looks like Amateur Hour again.

[_Buko_]

well I just can back because I'm having bridge issues. and my first impression of this forum is worse than the last time I was here 2, 3 years ago. Navagation is terrible and thats a compliment. look is bad

[Noel Carboni]

That's good info.

Those of us frogs who have been in the water all along haven't noticed it getting hotter slowly and steadily.

You don't like Adobe's own web font? 

-Noel

[Claudio_González1]

Noel Carboni wrote:

...

You don't like Adobe's own web font? 

-Noel

Well, I most definitely DON'T. Which of these two is an upper case "i" and which is a lower case "L"? l I (yes, I know their widths are different, but who pays attention to characters widths, which in any case may also be produced by bolding?).

[Noel Carboni]

Claudio for me the lower case l has a little twist to the right on the bottom, while the upper case I has none.

But I'm with you - I'm not that fond of it, especially the fact that the character spacing between italicized and non-italicized words can be screwy.

Edit:  Looking at this post, somehow they've worked the issue out with that.  Won't wonders never cease!

-Noel

[Claudio_González1]

Noel Carboni wrote:

Claudio for me the lower case l has a little twist to the right on the bottom, while the upper case I has none.

...

-Noel

Your young eyes seem to be far better that my old ones; I had to use a magnifying glass to notice that little twist you mention. But I have no problem in distinguishing these two characters: I l (I'm using Verdana, one of the fonts that have successfully been specially designed for screen use).

[mytaxsite]

As long as your problem with Bridge is solved is all that matters for most Adobe customers; These forums are to resolve any problems the customers might have with various Adobe products. Apart from this,  I agree, these forums are not pleasing to the eyes for somebody who wants to spend whole day and night browsing the different threads that are posted here almost every minute.

Have you managed to sort out your Bridge problem yet?  If the answer is "no" then clearly that is what you should be concentrating on.

Unfortunately, I know nothing about bridge so I can't help you on that.

[_Buko_]

tax baby, bit grumpy aren't we?

[Claudio_González1]

Buko . wrote:

tax baby, bit grumpy aren't we?

Initianlly I had my doubts, but no, this certainly is our old friend Buko coming back. Welcome! (until you are banned again)

[mytaxsite]

Initianlly I had my doubts, but no, this certainly is our old friend Buko coming back. Welcome! (until you are banned again)

Banned from these forums?  That is news to me.  The only time people get banned from these forums is when they genuinely try to help other users otherwise if they just bluff their way like some MVPs have done then you are given a proper title.

Perhaps Buko should start misdirecting people to crack and porn sites and he will be another MVP in no time because people will give him more points!!..