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Joel Cherney
Community Expert
Community Expert
February 7, 2011
Question

Account fix from mod, please?

  • February 7, 2011
  • 1 reply
  • 2515 views

My account developed "forums cancer" with the familiar random six-character tumor appended to my name.

I tried the following, as Joel Cherney (not as "Joel Cherney-TUMOR"):

The reason for this problem is currently unknown. In order to fix this, try the following steps:

  1. Log out from the forums completely.
  2. Log back in to the forums, but don't select "Remember me".
  3. Log out from the forums completely.
  4. Log back in to the forums the way you usually do.

Should I try again with my tumor-ized name ("Joel Cherney-u2HtWO") or is this something that only a moderator can fix?

I actually use the things-I've-posted-before list sometimes...

    This topic has been closed for replies.

    1 reply

    adobe-admin
    Legend
    February 8, 2011

    It sometimes fixes itself. But I've gone in and updated your account. You might have to sign out and back into forums to see it working again.

    Harm_Millaard
    Inspiring
    February 9, 2011

    Same request here.

    Harm_Millaard
    Inspiring
    February 9, 2011

    Try it now


    It now works. Thanks for the correction.

    I have the feeling that this problem happens more on the Premiere Pro fora than for instance in the DW forum.