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Joel Cherney
Community Expert
Community Expert
February 7, 2011
Question

Account fix from mod, please?

  • February 7, 2011
  • 1 reply
  • 2515 views

My account developed "forums cancer" with the familiar random six-character tumor appended to my name.

I tried the following, as Joel Cherney (not as "Joel Cherney-TUMOR"):

The reason for this problem is currently unknown. In order to fix this, try the following steps:

  1. Log out from the forums completely.
  2. Log back in to the forums, but don't select "Remember me".
  3. Log out from the forums completely.
  4. Log back in to the forums the way you usually do.

Should I try again with my tumor-ized name ("Joel Cherney-u2HtWO") or is this something that only a moderator can fix?

I actually use the things-I've-posted-before list sometimes...

    This topic has been closed for replies.

    1 reply

    adobe-admin
    Legend
    February 8, 2011

    It sometimes fixes itself. But I've gone in and updated your account. You might have to sign out and back into forums to see it working again.

    Joel Cherney
    Community Expert
    Community Expert
    February 18, 2011

    My account is broken once again. I've tried many variations on logging out, clearing cookies, et cetera, to no avail.

    Am I causing this somehow? Can I prevent my forums cancer from reocurring by switching browsers or permanently blocking or allowing cookies or ???

    adobe-admin
    Legend
    February 18, 2011

    Try it now.

    I don't think it has anything to do with you, or any settings or browser issue.