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Inspiring
March 18, 2011
Question

Account screw-up

  • March 18, 2011
  • 1 reply
  • 1482 views

G'day

Can someone pls look into why:

a) my account name seems to have changed to "Adam Cameron.-SXdoEh" (the "-SXdoEh" is not my doing... it just appeared a coupla days ago);

b) when I login in using the same credentials I have always used, I login to the account I am currently posting from, just "Adam Cameron."

As I mentioned, the change to (a) occurred a few days ago... I noticed the day before yesterday (UK time) I think.  I can't remember.  I didn't investigate, I just assumed it was the forums software being sub-par (which is the usual reason for weirdness around here).

I did not notice I was suddenly posting from a different account until this morning.

If I logout/login (well: there's no logout function I can see on the screen, but if I use a different browser from usual...), I go into the (b) account.

Can we pls kill the account I am currently posting from, and can someone tell me what the login ID for the other one has become (I know the password...).

Cheers.

--

Adam

    This topic has been closed for replies.

    1 reply

    Inspiring
    March 18, 2011

    Log out and log back in with your regular username and password.

    Inspiring
    March 18, 2011

    Test.

    --

    Adam

    Inspiring
    March 18, 2011

    Cool, cheers.

    What was the problem?  I mean, obviously I had tried logout/login, and that wasn't helping...

    --

    Adam


    Adam Cameron. wrote on 11/03/18 13:31:

    What was the problem? I mean, obviously I had tried logout/login, and that wasn't helping...

    The connection between your Adobe ID and the user profile /history in

    the Jive database is made when you log in. They got out of sync

    (presumably due to a cache sync issue) and I fixed that. So when you

    logged in again it found the right profile and now your 3 day old

    profile with 10 posts is the orphaned one.