Adobe Spark - Sharing in Education

Question

Hi

I am tryionmg to promote Adobe spark within our college. The issue we have is GDPR and the sharing of content. Those GDPR minders at college say that we cannot release the sharing opting option as they are worried that contetn could be seen outsid eof the college and cause possible embarassment to the college. They have only allowed sharing via email, which is ok but the link then allows you to edit the work which is not ideal. I am trying to get Lecturers to use this as would save paper hugely in that Spark would replace paper journals, the student slove it, but the sharing is an issue. Is there anyone who can shed light on what tact they have taken in an educational environment as I desperately want Spark to be the go to choice for thousands of studens. Those that are familair with Office 365 know it has a share function but limits exposure to within an organisation this would be ideal for Adobe spark but cannot see how this can be achieved. I dont have access to the admin area but our IT guys do. Apologies if posted in incorra.

Dave Merchant · Answer

JSM's link to ZenDesk is just a read-only FAQ page, there is no equivalent to the User Community. Adobe have decided, for reasons best known to themselves, that they don't want Spark discussed.

To answer your original question; a legally-binding statement on Spark and GDPR will not be forthcoming. Putting it politely, Adobe's stance on GDPR compliance is...imaginative. If you're a million-dollar enterprise customer using the Analytics platform you can have all the signed paperwork you want, if you're not then you're on your own. No DPA, no SCCs, no policy documents. All you get is a statement that Adobe believes it complies with Privacy Shield for its business customers.

Adobe is a US corporation subject to the CLOUD Act with servers (both internal and third party) located in several parts of the world, and there is no way for a customer to exercise control over where their data is siloed (as there is with AWS, Azure, etc.) nor is there any transparency over how Adobe does backups, data deletion, physical security, etc.. If a product activates "sharing" on a cloud asset, then other than the tools available in the product itself - for example some allow you to enforce a password, some do not - you have no control over who can access that asset; if they find the URL then they're in. Customers cannot apply IP-based access controls to any Adobe online service. You should also bear in mind that Adobe websites include user-tracking code for which GDPR consent is required, and your own legal advisors need to consider if that is actually happening on the pages your staff and students will be using.

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