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A
A_S_Chakradhar
Participant
March 7, 2013
Question

Banned IP address?

  • March 7, 2013
  • 1 reply
  • 1352 views

My institute uses a proxy server and so I am unable to log in to the Adobe Forums. I recieve the following error :"It appears that your account login has been banned. You might contact your administrator if you think this is a mistake."And I cannot access the Internet without enabling the proxy server. Can any administrator help me.

Thanks in advance.

    This topic has been closed for replies.

    1 reply

    D
    Dave Merchant
    Legend
    March 8, 2013

    These forums can temporarily ban a particular IP address when it has been associated with spam activity. This can affect a proxy server if another user was accessing our site from the same server, and was engaged in spam posting.

    Please reply with the public-facing IP address of your proxy server.

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