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cc_merchant
cc_merchant
Inspiring
March 31, 2015
Question

Can someone please remove the spam posts in the Premiere Pro forum

  • March 31, 2015
  • 3 replies
  • 1045 views

Recently there are lots of spam posts on the Premiere Pro forum posted by 'hsg7942d18940076'

Can you please remove all those posts and block this user.

    This topic has been closed for replies.

    3 replies

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    March 31, 2015

    ‌FYI, these relentless, high volume spam attacks have been ongoing for many weeks across various Adobe forums.

    Adobe is constantly struggling to control them with the poor tools offered by the Jive forum software. Many hardworking individuals are working around the clock to remove spam posts and disable newly created spam accounts. New ones are created faster than they can be deleted.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    March 31, 2015

    >New ones are created faster than they can be deleted

    I read somewhere else (don't have a link, so this is only from memory) that the OLD Jive software allowed [selected] Moderators to deactivate spam accounts and, with enough Mods with that power spaced around the world, spammers were stopped reasonably fast

    Now, with the current Jive software, only a "Console Operator" has that power... and all Console Operators are Adobe employees, but not all Adobe employees are Console Operators

    So, for any given forum, a user has to post a message, such as in Spam report thread [active] and then wait for a Console Operator to come along and read the spam report... which is not always an instant process

    Claudio González
    Claudio González
    Legend
    March 31, 2015

    These forums -and many other non-Adobe sites- are today under very heavy spam attacks. There are many persons working hard to try to neutralize them as fast as possible, but it's not all that easy.

    cc_merchant
    cc_merchantAuthor
    Inspiring
    March 31, 2015

    He is now repeating this behaviour under the name 'zksprl2763h6998550' and 'lee9356se25002389'

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