Legend

Question

Geez, Louise, This Forum Is Hard To Use!!!!

Forum|Forum|11 years ago
June 18, 2014
5 replies
3649 views

I've been trying to help out all day in the Photoshop forum, given the new releases that have come out today.

I'm running Windows 8.1 and IE11. Current software, though not the world's most popular.

All day I've been plagued by such issues as:

The editor randomly eating phrases when doing things like trying to bold some text or delete one character. This happens OFTEN.
Inability to delete things.
Inability to type below a quoted message.
Images inserting in the wrong place.
Login prompt popping up and replacing the editor (only here in the Forum Comments section so far).
Inability to jump to the most recent post in a multi-page thread from Discussions view.

Do any of you Adobe folks in charge of keeping this forum up to date actually use it any more? John C? What's going on. I'm a patient person but this is beyond what I've had to deal with before. It's basically non-functional to be brutally honest.

Just before posting this I added adobe.com to the list of sites slated for Compatibility View (it's the only site I have in there). But already once during typing this I got to a point where I couldn't delete a character I had just typed.

Any chance someone might be working to make this work better? Do you need contract help to make it better?

-Noel

P.S., I added an exclamation point for each time I had to re-type the subject, just trying to create this post. Notice that there are 4 of them.

This topic has been closed for replies.

Semaphoric

Community Expert

I think it's obvious Adobe doesn't want to have these user-to-user forums, so they try to make them as intolerable and unusable as possible. I am convinced Adobe uses Troll-bots to make us get fed up and leave, like Phosphor and so many others did.

Noel CarboniAuthor

Legend

Hanlon - Wikipedia, the free encyclopedia

-Noel

Noel CarboniAuthor

Legend

Microsoft just released, as part of its August update set, a whole slew of new software, including an update of IE 11 to version 11.0.11.

I'm just trying something here that very often fails - bolding something on a line that contains a dash.

Wow, it didn't eat anything. I'm starting to be impressed! Trying-again... Whoop! The random text eating might actually be fixed!

-Noel

Noel CarboniAuthor

Legend

Enterprise Mode - While it DID improve the utility of the editor, it ended up being pretty much unusable for a couple of other reasons.

For one, the forum doesn't really render properly with it, and for another it's specific to particular pages (URLs). Thus I was not able to set it up to run on the Adobe forum in general. Microsoft claims that through the use of the Enterprise Mode Site List Manager one can set it up to work on an entire site, but in practice I was not able to accomplish that. Perhaps it's a subtle difference between Windows 8.1 Pro and Enterprise editions.

But today we've seen a minor forum update come in... So I'm wondering: Without any special mode setup, I'm typing this message. I'm going to insert an image into it and see if it works.

Nope. Still inserts in front of the text.

But interestingly I didn't have any other quirks while typing this message. Probably just lucky, as I didn't really use many bold or italic attributes...

Edit: I'm back in the post editing a bit. Could it be I'm actually sensing an improvement today in the behavior of the editor - outside of the image insertion quirk? I was having problems pasting things with dashes in them... Trying...

here. Dashes-in-here and-here and-here-and-here. Nope, not fixed. It just ate the first part of this paragraph.

-Noel

Noel CarboniAuthor

Legend

I am presently experimenting with enabling the secret "Enterprise Mode" in IE11 - something new in Windows 8.1 Update 1.

I'll let you know, once I get it all set up, whether it helps with this site.

-Noel

Noel CarboniAuthor

Legend

Okay, testing, testing...

Am going to try to insert a screen grab image after this line. Up to now they've always been inserting at the start of the post, no matter where the cursor is. Is there a difference?

Ooh, YESS!!!! it worked!

Okay, here's a description, for you Windows 8.1 users in need of relief, of how to enable Enterprise mode. Once you've done that, this site apparently works better.

IE 11 Enterprise Mode | Windows 8 content from Windows IT Pro

-Noel

Noel CarboniAuthor

Legend

I listed the specific problems. The most irritating is that the editor eats things unexpectedly. Use it for a while; I'll be curious whether you see the same things.

-Noel

Or do you mean with the compatibility setting?

In that case the worst of it is that there are times when it just says "Adobe forums can't work with IE8".

-Noel

D

Dave Merchant

Legend

There are known issues with the WYSIWYG editor in IE11, it's being investigated. Other browsers seem to be working fine.

Noel CarboniAuthor

Legend

Seems a bit inappropriate to go live with the software, don't you think, with known problems, easily reproducible on the default browser of the operating system most widely used in the world?

Who decides it's good enough to put online with basic bugs like these? Why are they still employed? Last I looked, there are a lot of intelligent people out of work who could and would actually do a GOOD job.

And beyond that, why aren't these bugs fixed within hours of being reported? This is SOFTWARE, people. Scratch that - it's not even REAL software, it's WEB software. It's not like Adobe is sweating the details thoroughly testing the next version of the software for months before it gets put online. It's clear they're not doing any effective testing at all.

I think I'm going to some other sites where I can be frustrated less than my day job.

-Noel