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Claudio González
Claudio González
Legend
January 21, 2012
Question

Hope we're not back to the login nightmare

  • January 21, 2012
  • 7 replies
  • 3320 views

I am perfectly aware that the forums have not been functioning at their best these last days. And I sincerely hope that coming in and finding that one is not logged has been a temporary glitch associated with the ... shall we call them unstabilities? Nearly a full year logging in after half an hour of inactivity and after any closing of my browser was more than enough for me.

    This topic has been closed for replies.

    7 replies

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    January 23, 2012

    Bill,

    Rick actually said:

    Now I'm sure some of you will come back to this and say something along the lines of "But I never ever log out!". And if that's the case, I really have no explanation. Only Adobe and Jive can truly say what is what. The rest is just speculation.

    And that was the case, as you can see from posts #11 & 12.

    Maybe (part of) the key to what actually happens, or not, is the following:

    It is funny how you can enter the forums and look round, look at threads and everything, as logged out, and then suddenly you are logged in normally.

    Phillip M Jones
    Phillip M Jones
    Inspiring
    January 23, 2012

    I would be one of those people that never log out for any reason. I just go on and read other mail or to another Web site as needed. (I use SeaMonkey so I can istantly switch email to web Browsing).

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    January 22, 2012

    Now I'm sure some of you will come back to this and say something along the lines of "But I never ever log out!".

    But I never ever log out!

    Just as during the recent big outage(s), I had been logged in every time I opened the browser previously, then found myself logged (or locked) out, only this time others were obviously logged in and posting; others round me over here that was, I am unsure whether I saw anyone over there logged in.

    A
    Anonymous
    January 22, 2012

    Yes, I would try to log in on the 20th but would only get "Page not Available" in multiple languages.

    Works OK today.

    mytaxsite
    mytaxsite
    Inspiring
    January 21, 2012

    The login portal was down for about 12 hours in London, UK.

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    January 21, 2012

    Some twelve hours ago I was unable to log in (Site unavailable) for a few hours; others over here were able to post about an hour before I was. After that everything was normal.

    the_wine_snob
    the_wine_snob
    Inspiring
    January 21, 2012

    Well, seems that I was not the ONLY one.

    During the "outage" that I encountered (MST - Western US), I did notice that some users in the UK, Europe, and even one in the US, but in the Central TMZ, were able to log-in and post, and that worried me greatly. Not that many, but enouh posts to familiar product forums, that I noticed they were posting, when I could not????

    Things seem OK, here in the MST - USA today, but like Rick, my fingers are well X'ed.

    Hunt

    Phillip M Jones
    Phillip M Jones
    Inspiring
    January 21, 2012

    I am guarantee I will be jinxed by saying this. But I have not had a sign issue since a year or two ago when I had to log out of forums log out adobe. Then remove Cookies. Then log into adobe.com then to the Forums.  At the time "everyone" was having an issue.  seems adobe screwed up the sign-in server when they switched to Jive.

    the_wine_snob
    the_wine_snob
    Inspiring
    January 24, 2012

    Bill Hunt wrote:

    Messages 11 and 12 in this thread show that Jacob and I did not log out, but were logged out and could not log in.

    For a few, that was not the case, as they were never logged-out, and continued to post, during the outage.

    Hunt

    And what does that prove regarding the cause of the outage? From my point of view, it's not for us plain users -or even for moderators- to keep on speculating on what happened and why. I am extremely disappointed for the lack of any official explanation; a two line message would have been enough. And I am surprised by the insistence of some users in trying to guess some possible causes of the problem, which is pure and mere guesswork leading us nowhere.


    Claudio,

    I am but offering observations.

    Hunt

    Captiv8r
    Captiv8r
    Legend
    January 21, 2012

    Hi Claudio

    I think Adobe was doing something on their main site yesterday. And it appeared to affect the forums. I know I was unable to log in as was one of my buddies in England.

    The good news is that it appears to be fine today. So we shall keep our fingers crossed!

    Cheers... Rick

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