How can i retreive a forgotten password

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How does one retrieve a lost or forgotten password and what do you do when your downloaded files requests a password.

Any help would be highly appreciated.

kgladCorrect answer

Community Expert

there's usually an option to reset your password.

https://helpx.adobe.com/manage-account/using/change-or-reset-password.html

gupta shivangi

Legend

In addition to the article mentioned by the expert above, you can take a look at this article for help: https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html

Let us know if you have any questions.

Thanks,

Shivangi

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

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kglad

Correct answer

Community Expert

there's usually an option to reset your password.

https://helpx.adobe.com/manage-account/using/change-or-reset-password.html

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