A

Anonymous

Answered

how do I post a question

Forum|Forum|9 years ago
April 9, 2016
4 replies
14191 views

support told me to post a question to the forum. How do I do that?

Correct answer Claudio González

Just in case you need some help in the future, you may want to read my messages #3 and 4 in this thread: How the heck are you supposed to find your way around these discussions?

Claudio González

Legend

No, you haven't, because you have not given details. And you are not addressing Adobe here, mostly fellow users who try to help, even if your question/complaint looks more like a rant.

Participant

When I wish to ask a question on an Adobe forum, where do i enter the subject? i just see a box to enter the question, no means of entering the subject first.... Thanks.

Inspiring

OK, thanks Dave, it would be far more intuitive if the Subject box preceded the Type Message box, which is how every other forum seems to be laid out , as a newcomer to the forum has no way of knowing if the Type Message box is all that will be shown.

I don't think filling out the form is an issue.

The issue is, getting the form to begin with.

An example of getting that far would be nice.

If one logs into their account, then what exact series of menus and mouse clicks will get someone to that form?

This is process is NOT intuitive and there aren't any visual cues, nor any straight forward menus or links.

Known Participant

Why is it so hard to get help. why is it so hard to find out how to post a question? frustrating

Community Expert

Community Expert

It's not... It was answered above.

Inspiring

I too am frustrated by Adobes website, it is NOT intuitive at all and 99% of the time leads me to **dead end**.

Claudio González

Legend

Well, you have already posted one, why not a second one?

A

Anonymous

because the instructions are obscure I didn't now I had posted something.

it is moot now: thanks for the response. After a week trying to get some

help, I sw the light, uninstalld adobe reader and installed another service

that not only works but works better than adobe.

On Sun, Apr 10, 2016 at 12:45 AM, Claudio González <forums_noreply@adobe.com

Claudio GonzálezCorrect answer

Legend

Just in case you need some help in the future, you may want to read my messages #3 and 4 in this thread: How the heck are you supposed to find your way around these discussions?

Participating Frequently

Hi frankc35873186,

Please let me know what issue you are facing right now so that can help you further .

Regards,

Yatharth

A

Anonymous

thanks for the response. After a week trying to get some help, I sw the

light, uninstalld adobe reader and installed another service that not only

works but works better than adobe.