Legend

Question

Is this a glitch, or normal behaviour?

Forum|Forum|14 years ago
September 23, 2011
4 replies
9618 views

I understood that if the original poster marked a post as the Correct Answer, that post was immediately embedded in the opening post, and the thread was automatically marked as Answered. However, I have just seen this in the forums in Spanish, with the first answered marked as Correct but with the question marked "Assumed Answered" and no embedding:

Is this normal, or a glitch?

This topic has been closed for replies.

Jacob Bugge

Community Expert

Argh, I see, Claudio.

Claudio GonzálezAuthor

Legend

Jacob, it must have been a temporary glitch. I got another participant to add a message in my test thread in the forum in Spanish, marked it as Correct with the thread marked as Assumed Answered, and got again what is now the normal behaviour in these cases.

J

joe_bloe_premiere

Inspiring

Nice research, Claudio.

<--a smiley!

Noel Carboni

Legend

If we are lucky, it means that it is possible to BOTH mark the thread Assumed Answered AND mark an answer as Correct and thereby avoid the embedding

Do I understand that some of you are going out of your way to avoid an embedded correct answer?

May I ask why? It's not like the "Correct Answer" should be embarrassing or that it detracts.

The forum is what it is, made that way on purpose... Do you think you need to game it to make it "better" somehow?

-Noel

J

joe_bloe_premiere

Inspiring

Noel Carboni wrote:
Do I understand that some of you are going out of your way to avoid an embedded correct answer?

Yes.

The reason is that there was no single answer that encapsulated all variables that I,

as the original poster felt needed to be considered as a part of the correct response.

If I could have marked more than two responses as 'Helpful', I would have done just that.

May I ask why? It's not like the "Correct Answer" should be embarrassing or that it detracts.

Your suggestion that the intent is avoiding potential embarrassment is ludicrous.

I think the point has been well made here, here and in this very thread that

the concern is making the forum the best place for users new and old to find

the best, most complete information to resolve an issue without undue confusion.

The advocates of this concern are not only the folks participating in this particular

thread, but also two of the leading 'CP' and 'Employee' contributors to the

Premiere forum (where I spend most of my time).

In fact, there was a recent thread initiated by a 'CP' that expressed a consensus

opinion regarding the criticality of responders having good factual info before

choosing to contribute a reply to a questioner's thread.

It appears you alone are the very vocal minority regarding this issue.

J

joe_bloe_premiere

Inspiring

If I'm what you consider "very vocal", well, then you're just going to have to get some earplugs.

Perhaps I'm just the only one willing to stand up and say that the way things are isn't all bad.

I don't happen to frequent the Premiere forum but rather the Photoshop forum, and I can tell you that the "Correct Answer" facility works just fine there. Maybe it has more to do with the personalities of the folks in the forums you visit than the merits of the feature. Joe, do you feel that being confrontational, and hiding behind a silly "anonymous" handle, to be an effective way to communicate? Do you expect people to take you seriously? You seem to be taking this feature and discussion of same awfully seriously.

People all make mistakes. It's a fact of life. You want people to all jump on your head when you make one? Lighten up.

Hey, I didn't invent the Correct Answer facility. I just happen to think it has merit and strive to use it the best way possible.

Don't look now, but management clearly wants MORE ways for users to rate others' posts, not less. Note the appearance of all the additional Rating and Like and social networking BS.

-Noel

Wow! You really put me in my place!

Thanks for that.

Jacob Bugge

Community Expert

Claudio, Joe.

If we are lucky, it means that it is possible to BOTH mark the thread Assumed Answered AND mark an answer as Correct and thereby avoid the embedding; it may be necessary to do it in that order.

If that is the case, there may be something for John and the team to work on now, rather than hope/wait for a change some day as a result of the feature request linked to in post #4 here:

http://forums.adobe.com/thread/904380?tstart=0

Obviously, someone will have to try the possible combinations, and there may be some pondering over how it may be done.

It it is just the way it works in the Spanish forum (and maybe in the French, German, and Japanese forums), maybe a renaming is called for, to the Blessed Forum(s).

Claudio GonzálezAuthor

Legend

Jacob, I have just attempted it in the Testing forum, and it didn't work:

http://forums.adobe.com/message/3935807#3935807

I don't have the time now, but perhaps later today I will try again in the forum in Spanish.

Incidentally, I have doing some moretesting on these new features here, and would appreciate help from others:

http://forums.adobe.com/thread/905948?tstart=0

J

joe_bloe_premiere

Inspiring

I did that here in the AE forum simply to avoid

embedding a response in the first post.

I marked 'Assumed Answered', but did not assign a correct answer.

Maybe this is what happened in your example?

edit:

Is that an OP designated 'Correct Answer' ath the bottom of your screenshot?

Claudio GonzálezAuthor

Legend

joe bloe premiere wrote:
I did that here in the AE forum simply to avoid
embedding a response in the first post.
I marked 'Assumed Answered', but did not assign a correct answer.
Maybe this is what happened in your example?
edit:
Is that an OP designated 'Correct Answer' ath the bottom of your screenshot?

The bottom of the screenshot is the beginning of the first answer of the thread (message #1), that has been marked as the Correct Answer by someone I have no way of knowing who. So it is not the same case of your cunning way to avoid embedding messages...

J

joe_bloe_premiere

Inspiring

Interesting.

If it works that way on a Spanish forum, why not here?

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