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glaustin
Inspiring
October 6, 2014
Question

Keep Dropping Out of Forum Sign-in

  • October 6, 2014
  • 2 replies
  • 761 views

Hi Guys

I'm not sure this is the right forum but if someone could redirect, I'd appreciate it. Ever since the Forum website was update a while ago I keep intermittently dropping out of sign-in. It is very frustrating when I'm half way through writing a thread and suddenly I've dropped out to the sign-in screen. Even more bizarre, when I sign-in again, instead of being directed back to the page I was on I get a page error, saying the page I want doesn't exist. It happens on my laptop and PC. It seems to be worse if I click to "start a new thread" when reading a thread, rather that by clicking create at the top right of the page.

Any ideas on who I should raise this with and how would be welcome.

Regards,

Graham

    This topic has been closed for replies.

    2 replies

    Participating Frequently
    October 20, 2014

    You may want to use an autoreloader.  This will reload a forum page every so many minutest. Thus, you will be kept logged in.  You need to devote on tab to the autoreloader.  Do all your other work with the forums in someother page.

    I use firefox.  I use:

    ReloadEvery :: Add-ons for Firefox

    Robert

    John T Smith
    Community Expert
    Community Expert
    October 6, 2014

    I am on Win8.1 with Internet Explorer 11 and do not have that problem

    If you post computer details someone may be able to help

    glaustin
    glaustinAuthor
    Inspiring
    October 6, 2014

    Opps, it's Monday and I'm not with it! I'm running Win7 64bit and a Nvidia Quadro FX3800 graphics card. Can I supply any more info at this stage? I hope someone from Adboe might be able to look in and advise.

    John T Smith
    Community Expert
    Community Expert
    October 6, 2014

    What brand/version web browser, and when was the last time you cleared your browser cache?