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adobe-admin
Community Manager
adobe-adminCommunity Manager
Community Manager
May 6, 2012
Question

Known Issues in new skins

  • May 6, 2012
  • 49 replies
  • 67841 views

Issues reported in the forums that are being worked on:

  1. Not showing count of user messages next to their names in a thread
  2. No "in response to" or item numbers/links in messages in a thread
  3. Status levels are not displaying an image (meatballs, sausages, red bars) or status level name, just saying Community Member
  4. Your Stuff lit link causes user bar items to wrap to a second line
  5. No "show most recent post" link at the top of each thread.(It ssays Latest Reply now)
  6. No "reply to original message" Link
  7. No "go to original post" link at the bottom of the page
  8. No link to last post at the top of the page (same as #5)
  9. Avatars in replies are resampled down and look fuzzy
  10. Concerns about the display font (1 vs l, etc.). Jive's editor uses a different font than the actual message posts.
  11. No navigation links at top of page for threads with multiple pages. If you click into a message that has 2 or 3 (or 100) pages of responses there is no indication that you've been plopped down in the middle of the conversation. This is compounded because the initial message is not differentiated (See #18) and all pages in the thread look alike.
  12. New/Updated threads in a list not as discoverable (still say Updated, though)
  13. Inconsistent placement of the Reply button in different locations between question and non-question threads (Was this Helpful link in the question threads in first position, Reply in first position in non-question threads). Was this helpful slow to load, so buttons move around as you try to click on them.
  14. Advanced Editor not available when replying to posts
  15. Code in messages (via Advanced editor) is very large:
    http://forums.adobe.com/thread/999038
  16. Replies posted by the person who created the thread are no longer highlighted in the thread.
  17. Initial message not styled different from replies. And all replies run together in the seamless gray background (related to #16)
  18. Adobe Employee status doesn't need to be bright orange. But should still be obvious.
  19. Your own posts are no longer styled different from other posts in a thread
  20. Keywords difficult to see (white on gray on gray)
  21. Too much wasted vertical white space on Discussions page (http://forums.adobe.com/message/4383393#4383393)
  22. User Names wrapping under Avatars
  23. The MORE link on the thread list on the Overview page takes you to the Disussions page which makes all the breadcrumb links point to Discussions. It isn't clear how to get back to the Overview page from there (click on the large forum name that doesn't look like a link).
  24. Trademark, Copyright, Registered Trademark symbols unreadable on main forum page
  25. Going back to the list of discussions takes you back to the latest in the list instead of taking you back where you were when you clicked to go into a discussion.
  26. Title of thread not displayed when thread grows to more than one page of messages
  27. If you reply to a message in the middle of a long multipage thread your are taken to the end of the thread instead of staying on the page you were on when replying and it is difficult to go back and pick up again where you were when you posted the reply.

PLEASE NOTE: You may need to clear your browser cache to see some of the updates/fixes as they are released in the forum.

The Forums team is planning reqular releases with new enhancements and fixes soon.  Please report additional items and check back soon for updates on release timing and status.

This topic has been closed for replies.

49 replies

Show previous replies
D
Dave Merchant
Brainiac
May 24, 2012

The legend still needs a patch - we're running gray icons on an identical gray backgound, so the only visible pixels are from the (now incorrect) matte to white. "New" is equally hinky:

To quote Zaphod, "It's the weird colour scheme that freaks me. Every time you try to operate one of these weird black controls, which are labeled in black on a black background, a small black light lights up black to let you know you've done it."

B
Bob_Peters
Inspiring
May 24, 2012

Wow!  Thise are great color choices.  I can almost read the text.

Claudio González
Claudio González
Brainiac
May 24, 2012

Well, the hour is near...

GOOD LUCK, JC and team.

GOOD LUCK, fellow users.

john_cornicello__retired_
john_cornicello__retired_
Inspiring
May 24, 2012

Update has been delayed. Now scheduled for 4am pacific time. Should be back online around 6am.

Jacob Bugge
Jacob Bugge
Community Expert
May 23, 2012

I cannot remember its being mentioned:

You can no longer use Back to [relevant forum name] to return to the place/page in the forum thread list that you came for. The Adobe Forums > ... > [relevant forum name] > Discussions link takes you back to the start ogf the list.

Funny, but not funny hah hah, when you are on one of the other pages.

The only way to get back is clicking the browser Back button, in most cases twice because the first time gets you nowhere else, as reported and discussed here and elsewhere.

john_cornicello__retired_
john_cornicello__retired_
Inspiring
May 23, 2012

Thanks, Jacob. I'll add it to the list, for what that's worth. Still trying to fight to get more things back.

Jacob Bugge
Jacob Bugge
Community Expert
May 24, 2012

Here is another strange one, John.

It is rather serious.

When you use Ask a Question and insert a string of text with or withou quotes, you get to a new page with a (rather short) list of threads.

It should be noted that the URL refers to the forum that you left, such as this for this forum and the search string "fair forums":

http://forums.adobe.com/community/general/forum_comments?view=discussions

When you click one of the threads, you get there, and you can read it.

But.

When you hit the Back button (which is the only way to get back), you are brought back to the forum you started from, not to the search results.

This means that you will have to start all over again, retyping the search string.

The only way to avoid this is to click the See more Results bar, whether it turns up more results or not.

Only then you get the chance of going back to the search list and see another thread.

It also gets an URL of its own, as this:

http://forums.adobe.com/community/general/search.jspa?peopleEnabled=true&userID=&containerType=14&container=3384&spotlight=false&rankBy=date&q=%22fair+forums%22

A
Anonymous
May 21, 2012

I just noticed that there are several useless hacks for IE6 users in this forum template. You could save yourself a lot of trouble by moving on and focusing on fixing quirks using only modern browser targets. Removing this old IE6 code will improve delivery for everyone.

IE6 is used by people stuck on Windows 98. The only market that still uses IE6 is in Asia, where piracy is rampant and users do not need to 'activate' Windows 98. (Activation was introduced with XP).  As Adobe provides neither products nor support for Windows 98 users, it makes no sense to be bothering with IE6 compatibility here.

IE6 usage data: http://www.ie6countdown.com/

IE7 usage is comparable to IE6. You really only need to design for IE8 and above.

http://gs.statcounter.com/#browser_version-ww-monthly-201104-201204

Claudio González
Claudio González
Brainiac
May 21, 2012

I don't see this in the initial list, and there are too many posts to check if this has already been reported. I am getting these ghosts images in some messages, not in all; and I have not noticed any pattern; i.e it looks like a random effect. This screenshot is from the Reader forum.

Jacob Bugge
Jacob Bugge
Community Expert
May 21, 2012

Once we had the fair forums.

Now we have the haunted forums.

Apart from ghost images, I just saw the cursor jump to the far right side of this message box.

I had to exorsize what appeared to be  a nothingness to get back to writing.

Jacob Bugge
Jacob Bugge
Community Expert
May 15, 2012

Just to rereport, in the hope that these issues will be added to the list:

Here is an even more striking appearance of what I reported in post #49 and demonstrated in post #54, notice the image at the bottom of the OP:

http://forums.adobe.com/thread/1005265?tstart=0

Also, the hovering over the Report button reported in post #102 still only shows the hand.

Both persisting after cache clearing.

FF12.

Noel Carboni
Noel Carboni
Brainiac
May 15, 2012

Jacob Bugge wrote:

Here is an even more striking appearance of what I reported in post #49 and demonstrated in post #54

Have you tweaked up the forum presentation via local changes so much that you can now see post numbers again?  Hard to imagine anyone is counting posts by hand, and I wouldn't know whether to start with 0 or 1.

I don't see anything obvious wrong with the image in the thread you identified, because you haven't provided quite enough context.

-Noel

Jacob Bugge
Jacob Bugge
Community Expert
May 15, 2012

Noel,

If you switch to page 2 in this thread, my post #54 is fifth from the top, and it shows a screenshot of the appearance with the OP text in a narrow column to the right, and on top of that the box to prove that it still happened after clearing the cache. This post was an answer to post #50 by Dave at the very top of page 2, which in turn was an answer to my post #49 at the very bottom of page 1.

That is the issue that I, and some others, see in certain threads:

It seems that some silly tags eat up most of the space, working like Tabs, so the OP text only has a very limited width.

Claudio González
Claudio González
Brainiac
May 12, 2012

adobe-admin wrote:

Issues reported in the forums that are being worked on:

  1. Not showing count of user messages next to their names in a thread
...

Or anywhere else, it would seem. It's not in their profiles either.

Incidentally, when I clicked on the Reply button of the opening message of this thread to post this message, I was not taken to the last message but here:

I had reported the same problem before these great changes, but nobody seemed to care or take notice.

Claudio González
Claudio González
Brainiac
May 12, 2012

And, instead of so many different (and useless)  box types for different kinds of participants, couldn't we have images identified as such instead of them apearing disguised as normal text?

Noel Carboni
Noel Carboni
Brainiac
May 12, 2012

Since the background is a variable, I propose putting a single line of black pixels around images.  When the background was white one could, I suppose, anticipate that and do something artsy to blend images into the background but now (since it seems wont to change) that just seems silly, and ultimately could cause confusion...  Just note how the top part of Claudio's screen grab above is undifferentiated from the background.

This will no doubt downsize, but I think it will illustrate what I'm talking about:

-Noel

John T Smith
John T Smith
Community Expert
May 12, 2012

Another oddity... in the Premiere Pro forum, the bottom of the page no longer has further page numbers in the lower right corner

Now, centered on the bottom of the page, it says MORE... which, when clicked, loads more messages... another MORE at the new bottom, and more messages

Are ALL the forums going to go to that?

Noel Carboni
Noel Carboni
Brainiac
May 12, 2012

John T Smith wrote:

Another oddity... in the Premiere Pro forum, the bottom of the page no longer has further page numbers in the lower right corner

That seems to be a difference between entering the forum with ?view=overview or ?view=discussions in the URL...  An inconsistent presentation to say the least.

http://forums.adobe.com/community/premiere/premierepro_current?view=overview

http://forums.adobe.com/community/premiere/premierepro_current?view=discussions

-Noel

Noel Carboni
Noel Carboni
Brainiac
May 11, 2012

adobe-admin wrote:

2. No "in response to" or item numbers/links in messages in a thread

I just tried to write a line to tell someone to refer back to a previous post in the same thread, and I was going to write "please see post #3".  Zzzzzt.

Is the fact that the posts are no longer numbered what is referred-to in item 2 of the issues list?  If not, please add "missing post numbering" to the list.

-Noel

T
Teetow1
Participating Frequently
May 9, 2012

Quick feedback after a few days with the new skin, apologies for not reading the entire thread. Might be some dupes.

  • "Accepted answer" is a readability nightmare when users mis- or overuse the feature. Please consider implementing it in a less obtrusive way -- maybe simply provide links to the relvevant post?
  • I just had Chrome crash on me while typing this reply. Yay auto-recover!
  • Formatting the first post differently than the replies screws with readability, still haven't quite gotten used to it.
  • Separation between posts is a bit poor, maybe a white / lighter background box for posts could help?
  • On that note, Adobe Employee highlighted post background feels a bit severe. Share some of the love? =)
  • Forum thread list pages have a LOT of linespace between thread title rows, and font sizes are a bit on the large side. Hurts readability, especially since threads with new posts aren't as distinct in style as in previous skins.

Those are some things off the top of my head. Rootin' for you guys, though, this stuff isn't easy.

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