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K
Kathryn_R__Bork
Participant
August 18, 2010
Question

[locked] Help manuals for Adobe Products

  • August 18, 2010
  • 1 reply
  • 1975 views

Because I see no place on the Adobe Web site to post a question of this sort, I'm asking it here:

Am I the only one out there who thinks it's outrageous that customers who are updating to InDesign CS5 have to pay $50 for the help manual? Since when does software not come with built-in help or online access to help? I'm speechless at the corporate greed. And I don't expect this comment to remain long on this site.

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    August 18, 2010

    All products come with help... that is still the F1 key

    The PDF user guide is also available on the install disc for every product

    You clearly did not find this http://www.adobe.com/support/indesign/  which has a link on the left for "getting started and tutorials" and "Indesign CS5 Help"

    K
    Kathryn_R__BorkAuthor
    Participant
    August 18, 2010

    I was told specifically by the salesman that there was no help available for

    this product unless I purchased the manual. Was I lied to?

    Kathy

    J
    Jochem van Dieten
    Inspiring
    August 18, 2010

    Kathryn R. Bork wrote on 8/18/2010 7:27 PM:

    I was told specifically by the salesman that there was no help available for

    this product unless I purchased the manual. Was I lied to?

    Without a transcript we really have no way of telling. But this is not

    the place to discuss that anyway

    If you want to complain somewhere where there is a small chance that

    somebody from Adobe, instead of other users of Adobe products, reads it

    post in the Adobe.com feedback forum:

    http://forums.adobe.com/community/general/adobedotcom_feedback

    If you want to complain in such a way that Adobe definitely reads it,

    email to adbecare@adobe.com with all details of the conversation.

    If you want to discuss the new help system rolled out with CS5, post in

    the Community Help Application forum:

    http://forums.adobe.com/community/creativesuites/communityhelp

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