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Participant
August 18, 2010
Question

[locked] Help manuals for Adobe Products

  • August 18, 2010
  • 1 reply
  • 1975 views

Because I see no place on the Adobe Web site to post a question of this sort, I'm asking it here:

Am I the only one out there who thinks it's outrageous that customers who are updating to InDesign CS5 have to pay $50 for the help manual? Since when does software not come with built-in help or online access to help? I'm speechless at the corporate greed. And I don't expect this comment to remain long on this site.

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    August 18, 2010

    All products come with help... that is still the F1 key

    The PDF user guide is also available on the install disc for every product

    You clearly did not find this http://www.adobe.com/support/indesign/  which has a link on the left for "getting started and tutorials" and "Indesign CS5 Help"

    Participant
    August 18, 2010

    I was told specifically by the salesman that there was no help available for

    this product unless I purchased the manual. Was I lied to?

    Kathy

    Captiv8r
    Legend
    August 18, 2010

    So the salesman outright lied to me. Outrageous.

    Kathy


    To be fair, Adobe is such a huge entity, the salesperson simply may not have known and could stand some education about the products.

    Besides, they do offer a 30 day trial before you choose to commit to a purchase. During the 30 days you surely would have discovered the Help system and associated PDF.