[locked] Help manuals for Adobe Products

Forum|Forum|15 years ago
August 18, 2010
1 reply
1975 views

Because I see no place on the Adobe Web site to post a question of this sort, I'm asking it here:

Am I the only one out there who thinks it's outrageous that customers who are updating to InDesign CS5 have to pay $50 for the help manual? Since when does software not come with built-in help or online access to help? I'm speechless at the corporate greed. And I don't expect this comment to remain long on this site.

This topic has been closed for replies.

John T Smith

Community Expert

All products come with help... that is still the F1 key

The PDF user guide is also available on the install disc for every product

You clearly did not find this http://www.adobe.com/support/indesign/ which has a link on the left for "getting started and tutorials" and "Indesign CS5 Help"

K

Kathryn_R__BorkAuthor

Participant

I was told specifically by the salesman that there was no help available for

this product unless I purchased the manual. Was I lied to?

Kathy

John T Smith

Community Expert

guess I'm more suspicious than you. This is the second time Adobe has cheated

me, so I assume the worst. Thanks for responding.

Kathy

I have no idea what "first time" means to you... but nobody at all "cheated" you in this

You simply had the bad luck to talk to a mis-informed person

Yes, Adobe no longer includes a printed manual... NO, Adobe does not leave you with no information at all

If you want to read about being cheated, go to the Photoshop forum and read the LONG message thread about buying from eBay

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