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westonwoodbury
Known Participant
April 29, 2011
Question

my account reset?

  • April 29, 2011
  • 2 replies
  • 4131 views

So I noticed my post count reset.. and my join date was set to sometime only a few months ago.

Here's my old self: http://forums.adobe.com/people/Firstodd-5ZTAnR?view=overview

Same login info, I didn't do anything.  The random digits on the end of the name were automatically added by whatever happened.

Anyway for admins to maybe merge me back together?

Thanks,

- wb

    This topic has been closed for replies.

    2 replies

    W
    westonwoodburyAuthor
    Known Participant
    May 2, 2011

    Looks like I'm back switched around. Thx claudio!

    Claudio González
    Claudio González
    Brainiac
    May 2, 2011

    Let's hope it lasts...

    Claudio González
    Claudio González
    Brainiac
    April 29, 2011

    You can try deleting your cookies, loging out (using the logout button here http://forums.adobe.com/index.jspa) and in again. If that doesn't work, you'll have to wait until someone fixes your problem.

    W
    westonwoodburyAuthor
    Known Participant
    April 29, 2011

    Yup no go.  It seems I have replaced me.

    Hopefully my accounts (i didn't do it!) can be merged back to together.

    Thx!

    - wb

    Noel Carboni
    Noel Carboni
    Brainiac
    April 29, 2011

    wish I knew what caused it. Guess I'll wait to hear from an admin for now

    You are not likely to hear anything from the Admin and you should know what caused this by now

    Adobe has serious problems of managing these forums.  They are getting spammed and for some reasons this is causing problems with the Jive software they are using.  It looks like Jive is not fit to run a forum on an industrial scale like this one.  The only way to run the forum is to isolate it completely from mainstream Website so that the two don't share the same platform.

    However, this is not going to resolve your problem and I am afaraid you have to learn to live with it.  Could be worse!  We've had a fantastic time here in England celebrating the Royal Wedding with about 2 billion people on this planet!.  You Tube didn't crash when about 400 million watched the wedding on it but Adobe can't handle 6,000 spam messages!

    hth


    DWILCOX01 wrote:

    I am afaraid you have to learn to live with it.


    That's simply not true.  The Admin here fixes account discontinuities all the time.  How do you think some of us have built up so much history?

    Firstodd, you've asked the right question in the right place.  It may just take a little time.

    -Noel

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