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trinac93137539
Participant
April 2, 2015
Question

My "account has been disabled" -- What??

  • April 2, 2015
  • 2 replies
  • 5322 views

I am having the same issue with a disabled Adobe ID.  What is the email address I need to use to send you my information.

Trina

    This topic has been closed for replies.

    2 replies

    D
    Dave Merchant
    Legend
    April 2, 2015

    If this is you : trina12 then your forums account is not disabled, but your AdobeID may be blocked. You need to contact Customer Care via the main website, we can't address account problems on the public forum.

    T
    trinac93137539Author
    Participant
    April 2, 2015

    Do you have the link to the customer care because I can't seem to get anything when I go to Adobe.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    April 2, 2015

    Contact Customer Care

    Kirsti-CA
    Adobe Employee
    Kirsti-CA
    Adobe Employee
    April 2, 2015

    Hi, Trina,

    The discussion you added your question to was outdated, so I'm adding your question to a different forum.

    Thanks,

    Kirsti Aho

    ORIGiNAL PROBLEM:

     

    When I attempted to log on to the Adobe forums the other day, I got the message:

    It appears your account has been disabled. You might contact your administrator if you think this is a mistake.

    I had to create a new user name to access.

    Although I don’t have a huge number of postings under my belt, I did have an account on the Adobe forums for around 10 years, and It is annoying to have to create a new username to get on here.

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