New Bug/Anomaly alert

Forum|Forum|16 years ago
May 13, 2009
3 replies
3849 views

I noticed that a particular thread which receives new replies doesn't pass the "new reply" status along to the thread index so that the (Updated) text-flag gets appended to the thread title.

5. May 13, 2009 3:23 PM

in response to: Ramón G Castañeda

Re: Gandhi quote for employees of any entity—and forum hosts

This topic has been closed for replies.

kanguyen

Adobe Employee

I myself was not clear on how the (Updated) flag worked, so I asked Jive support about how it works, and here's what they said:

The (Updated) flag is part of Read Tracking within the application. When read tracking is enabled the (Updated) flag will display whenever there is a new message in a discussion that you've viewed before.

There are three states that each thread or message can be in:
* UNREAD - the object has never been read. In a skin, a "new" icon should be used for objects in this state
* UPDATED - the object has been read previously, but there have since been updates. In a skin, an "updated" icon should be used for objects in this state.
* READ - the object has been read and there have been no updates to it since.

Kath-H

Inspiring

But ... there is no 'new' icon.

Also, I have noticed that I do not see 'Updated' if the latest reply is my own - which is logical - but I DO see that if I replied by email.

kanguyen

Adobe Employee

I believe the "New" indicator is with bold text, with un-bold being the "unread" state. And my understanding is the read/unread tracking is all web-based, which is why you would see "Updated' if you replied by email.

Hope that helps.