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Inspiring
February 7, 2020
Answered

Profile not updating

  • February 7, 2020
  • 3 replies
  • 1390 views

Hi,

 

I was trying to update my profile, but it's not updating. The "username" and the email is not updating, even though I successfully changed it. On my profile's "admin" page, it updates, but the info doesn't update publicly. As you can see, it's still "iam3ple" when I changed it to "DannyWyatt"...

 

Anyone knows what could be happening? Already logged out, logged back in... no luck 😕😕

This topic has been closed for replies.
Correct answer LinSims

I've asked the Adobe employees who monitor the forums to change your name for you.

3 replies

John T Smith
Community Expert
Community Expert
February 10, 2020

Now seems to be fixed... I didn't change my user name, but I did change a different setting in my profile, and it saved

LinSims
Community Expert
Community Expert
February 10, 2020

It saved me changing my username too, but the change hasn't propagated to the community forums.

LinSims
Community Expert
LinSimsCommunity ExpertCorrect answer
Community Expert
February 9, 2020

I've asked the Adobe employees who monitor the forums to change your name for you.

Inspiring
February 10, 2020

Thank you for your help! 🙂

John T Smith
Community Expert
Community Expert
February 7, 2020

System is broken