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724Darkmoon
Participant
March 19, 2016
Answered

URGENT NOTIFICATION: Beware of fraudulent support requests

  • March 19, 2016
  • 1 reply
  • 828 views

I fell for this this morning. Any suggestions on what actions I should take?

    This topic has been closed for replies.
    Correct answer Dave Merchant

    If you gave any personal information, then change your passwords etc. - and contact Adobe Customer Care if you think the scammer has accessed your account.

    How were you contacted, and what was the scammers username?

    1 reply

    D
    Dave MerchantCorrect answer
    Legend
    March 19, 2016

    If you gave any personal information, then change your passwords etc. - and contact Adobe Customer Care if you think the scammer has accessed your account.

    How were you contacted, and what was the scammers username?

    7
    724DarkmoonAuthor
    Participant
    March 19, 2016

    This is the name that contacted me: Desk.Paul Harris

    MadisonLeupp
    Community Manager
    MadisonLeuppCommunity Manager
    Community Manager
    March 21, 2016

    Hi 724Darkmoon,

    Thank you for reporting this- we have deactivated this user.

    Thanks again,

    Madison

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