What are you thinking Adobe? This forum is a wreck.

Question

You produce tools to help novices make great websites, yet you absolutely unequivocally destroyed your sites usability.

A few examples?

Getting into an actual forum using the whole 'discussions concept' which deviates from the vast majority of forums was never a good idea. Now I can't even find my own way into certain forums unless I already have a post there and can click into it and back out. But, I can't always back out to the discussions.

Is this a joke? The text collides? Navigation hindering?

Can you tell me why the text "Discussions" isn't clickable? It was previously. Moreover can you tell me what person is responsible for allowing the text to run into other text? This is seriously novice. I realize I can hit Mobile Development but then I'm required to click the tiny blue Next > link at the bottom to actually get to the discussions? Why can't I just click Discussions as before to return?

Next, what were you thinking with space with this abomination of text size and utter terrible planning. Note this is at 100% text size, not zoomed.

Can you explain why you're using a font so horrifically large while wasting most of the space you could have used IF you wanted to use this huge text by condensing the useless grid on the right?

Your footer doesn't even try to stay within the area it should. If you're a designer, would you ever put that drab blue on top of a dark gray and call it accessible?

I can give about another hundred or more examples of what are you thinking but I'd love to hear it from Adobe about uh, who designed your site? Please try to use your own products. They are very good. This forum is obfuscated and barely usable. Seriously question the designers and developers who made it. The old forum was bad enough with, again, the discussions format. This? This... I have no words..

Jonathan Saltzman · Answer

I had 4 bookmarks for places I would frequently come to when I had a question about my Adobe products.

Now they are all gone.

They go somwhere else.

Somewhere strange.

All the forums' help refer to Version CS6 of every product. This is utterly useless.

I come to the User Forums in desperation; I know how to use a manual; I know how to use the Web; what I do not know how to use anymore is this ridiculous redesign (probably the same person or group that redesigned all the awful CS6 packaging that resembles rejects from the Twilight Series).

Sorry for the rant, but this time Adobe you truly have a MESS on your hands. I was looking for the PDF Help for InDesign CS 5.5 (since you won't publish a hardcopy anymore). Gone. Link goes to nowhere.... excuse me, it goes to CS6. Big help.

I guess you can say I won't be upgrading to any of your software anymore. Your upgrade prices and just plain Bad Sense of Web Design has broken this graphic designer's back (and wallet). Congratulations on your new expensive building in Lehi, Utah. I hope the people you hire have a better sense of web design than your current employees.

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