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Cindy-
Known Participant
November 6, 2009
Question

Why are you banning all these people?

  • November 6, 2009
  • 8 replies
  • 22405 views

I do not understand what is going on over here. These are long time people. Who are you that is doing this? It can't be the Adobe I know and love.

    This topic has been closed for replies.

    8 replies

    Participant
    November 11, 2009

    I have been having issues with the installation of CS4 Master Collection for over a month with tech support and no resolution. I meet all the requirements for the software. AE, Pr OL, En, Sb do not install. I was on the phone for over 2 hours tonight and the Indo-Asian tech didn't give me anything that a newbee wouldn't have tried. Install, un-install, add/remove programs. I am trying to install this on a clean machine, no other software is installed except the required, OS, service pack, hardware drivers, etc.

    I am not getting anywhere with this does anyone have a solution?

    November 11, 2009

    I assume you have windows as the choice of operating systems. Your best bet is to report here:

    http://forums.adobe.com/community/creativesuites/creativesuites_windows

    klieb wrote:

    I have been having issues with the installation of CS4 Master Collection for over a month with tech support and no resolution. I meet all the requirements for the software. AE, Pr OL, En, Sb do not install. I was on the phone for over 2 hours tonight and the Indo-Asian tech didn't give me anything that a newbee wouldn't have tried. Install, un-install, add/remove programs. I am trying to install this on a clean machine, no other software is installed except the required, OS, service pack, hardware drivers, etc.

    I am not getting anywhere with this does anyone have a solution?

    Claudio González
    Legend
    November 10, 2009

    Deleted by: Claudio González. Reason: posted unnecessarily due to a malfunctioning.

    November 10, 2009

    I saw that this post was marked as answered, but I don't see the answer...It should have a green bar down the left side, right? Did I just miss it?

    Ozzwoman9
    Inspiring
    November 10, 2009

    You won't get an answer in here, all the moderators are sporting their invisibility cloaks today.

    Community_Admin
    Inspiring
    November 6, 2009

    All:  this is a reminder that the Forums Moderation policy is clearly stated here:

    http://forums.adobe.com/thread/517070?tstart=0

    Purpose of Adobe Forums

    The Adobe Forums are a place for Adobe software users to congregate, ask questions, and share experiences of using Adobe products with their peers. Message posts that threaten, abuse, or start verbal fights will not be tolerated in any of the forums. Any post that insults another community member, moderator, or administrator will be removed with no warning. Users who continue such behavior will be warned and will have their forum posting rights removed.

    Cindy-
    Cindy-Author
    Known Participant
    November 6, 2009

    Purpose of Adobe Forums

    The Adobe Forums are a place for Adobe software users to congregate, ask questions, and share experiences of using Adobe products with their peers. Message posts that threaten, abuse, or start verbal fights will not be tolerated in any of the forums. Any post that insults another community member, moderator, or administrator will be removed with no warning. Users who continue such behavior will be warned and will have their forum posting rights removed.

    And this forum is where you makes comments and suggestions. I find some of the attitudes of some of the moderators part of the problem. Where else could this be said?

    Ozzwoman9
    Inspiring
    November 6, 2009

    On another note, this is what happens when I try to view page 2 of this thread:

    This is something new, I have never seen it before.

    Zeno Bokor
    Inspiring
    November 6, 2009

    i was playing whac-a-mole with LT while reading the thread. It takes a bit of time to fully register that the posts were deleted which is why there's a new page even though there are under 50 posts left. It should fix itself in a bit

    Inspiring
    November 7, 2009

    Zeno Bokor wrote:

    i was playing whac-a-mole with LT while reading the thread. It takes a bit of time to fully register that the posts were deleted which is why there's a new page even though there are under 50 posts left. It should fix itself in a bit

    See here's a mod who's explained why the numbers don't match... a simple explanation, no ambiguity and no one has to wonder about strange machinations...

    Good of you Zeno to reply.

    Inspiring
    November 6, 2009

    The web has become known as a place for free and open communication. The Adobe forums should continue to be as open as possible, as long as a post doesn't physically hurt anyone, and doesn't expound extremist religious or political beliefs that could lead to hurtful behavior. Some people who are experts, and are generous enough to voluntarily share their knowledge, are not always polite -- that's no crime, and there's no way I'd want to give up their valuable contributions just because they have an 'attitude' that may be offensive to some overly sensitive people.

    Community_Admin
    Inspiring
    November 6, 2009

    The users in question were banned for repeated violations of the Adobe Community Guidelines.  We received numerous complaints about their behavior and attitude towards other users. The Forums team takes these reports seriously and is committed to maintaining a respectful atmosphere for community collaboration.

    Cindy-
    Cindy-Author
    Known Participant
    November 6, 2009

    I think some if not the majority of discontent around here has been legitimate. It seems to me that people had valid complaints and got banned for voicing them.    I feel very sad about the entire turn of events. Now if you want to ban me for saying so.... be my guest. I don't hardly come here anymore anyway.

    The friendship and camaraderie is gone as is a tremendous amount of experience. Now I am not talking about LT but many of the others who have just left or you have booted out. I think there are a lot of people who will never forget this.

    Ozzwoman9
    Inspiring
    November 6, 2009

    Hi Shunith

    Indeed I am referring to only this forum. And to me, that's one of the issues in a nutshell.

    Most I've seen complaining seem to be complaining about the moderation in this forum only. They seem to be under the impression that this particular forum is a total indication of what is happening in ALL of the hundreds of other Adobe forums. And because they dislike the moderation style here, they are stating outright that it's the total cause of all these helpful people that have left. It's like having a $50,000,000 diamond and stating the whole thing should simply be discarded because one of the many facets just isn't quite as shiny as all the others.

    I assist in moderating two of the many forums. Aside from a very occasional moving of posts to proper forums or cleaning out an inadvertent E-Mail address, no moderation is needed. All are happy, helpful and respectful of one another. No name calling and other bad behavior is present. We lost no regular contributors stomping out of the sandbox because the sand changed color. Everyone seemed to say, hmmm, look at that. New sand! What can we do with it? How can we use it to our advantage.

    Cheers... Rick


    You're forgetting something...

    More complaints are in this forum because this is the Forum Comments where we post issues about the functionality of the forums. It is the problems associated with this Jive software that are the starting point of the outrage. Once the outrage occurred, then the moderators starting going crazy deleting posts, etc. That is the only reason that you see such types of comments on this forum. Go to any non-Jive forum on the web and you will see no such problems...go to Jive's main pages and you will see nothing but comments made about simple functionality problems. Also the fact that Jive is now at 4.0 and Adobe is using 2.5.7 is a little unnerving. The fact that we see posts stating that issues have been fixed in the newer version and yet we are forced to use the old version is the reason why such things are getting posted over and over again. And now Adobe is testing out some newer forum software, and quite frankly given how this Jive stuff runs (doesn't run) it has everyone on here leery about downloading and installing something on their computer just to be disappointed like we have been since the switch to Jive.  /my 2¢

    ~graffiti
    Legend
    November 6, 2009

    Cindy- wrote:

    Why are you banning all these people?

    I think it's just because they can.

    I ca understand one of the bans (the mostly unsuccesful one) but the rest...well...I couldn't say.

    Cindy-
    Cindy-Author
    Known Participant
    November 6, 2009

    Well I wish I could make some sense of this because it feels pretty bad around here.