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Cindy-
Known Participant
November 6, 2009
Question

Why are you banning all these people?

  • November 6, 2009
  • 8 replies
  • 22419 views

I do not understand what is going on over here. These are long time people. Who are you that is doing this? It can't be the Adobe I know and love.

    This topic has been closed for replies.

    8 replies

    Participant
    November 11, 2009

    I have been having issues with the installation of CS4 Master Collection for over a month with tech support and no resolution. I meet all the requirements for the software. AE, Pr OL, En, Sb do not install. I was on the phone for over 2 hours tonight and the Indo-Asian tech didn't give me anything that a newbee wouldn't have tried. Install, un-install, add/remove programs. I am trying to install this on a clean machine, no other software is installed except the required, OS, service pack, hardware drivers, etc.

    I am not getting anywhere with this does anyone have a solution?

    November 11, 2009

    I assume you have windows as the choice of operating systems. Your best bet is to report here:

    http://forums.adobe.com/community/creativesuites/creativesuites_windows

    klieb wrote:

    I have been having issues with the installation of CS4 Master Collection for over a month with tech support and no resolution. I meet all the requirements for the software. AE, Pr OL, En, Sb do not install. I was on the phone for over 2 hours tonight and the Indo-Asian tech didn't give me anything that a newbee wouldn't have tried. Install, un-install, add/remove programs. I am trying to install this on a clean machine, no other software is installed except the required, OS, service pack, hardware drivers, etc.

    I am not getting anywhere with this does anyone have a solution?

    Claudio González
    Legend
    November 10, 2009

    Deleted by: Claudio González. Reason: posted unnecessarily due to a malfunctioning.

    November 10, 2009

    I saw that this post was marked as answered, but I don't see the answer...It should have a green bar down the left side, right? Did I just miss it?

    Ozzwoman9
    Inspiring
    November 10, 2009

    You won't get an answer in here, all the moderators are sporting their invisibility cloaks today.

    Community_Admin
    Inspiring
    November 6, 2009

    All:  this is a reminder that the Forums Moderation policy is clearly stated here:

    http://forums.adobe.com/thread/517070?tstart=0

    Purpose of Adobe Forums

    The Adobe Forums are a place for Adobe software users to congregate, ask questions, and share experiences of using Adobe products with their peers. Message posts that threaten, abuse, or start verbal fights will not be tolerated in any of the forums. Any post that insults another community member, moderator, or administrator will be removed with no warning. Users who continue such behavior will be warned and will have their forum posting rights removed.

    Cindy-
    Cindy-Author
    Known Participant
    November 6, 2009

    Purpose of Adobe Forums

    The Adobe Forums are a place for Adobe software users to congregate, ask questions, and share experiences of using Adobe products with their peers. Message posts that threaten, abuse, or start verbal fights will not be tolerated in any of the forums. Any post that insults another community member, moderator, or administrator will be removed with no warning. Users who continue such behavior will be warned and will have their forum posting rights removed.

    And this forum is where you makes comments and suggestions. I find some of the attitudes of some of the moderators part of the problem. Where else could this be said?

    Ozzwoman9
    Inspiring
    November 6, 2009

    On another note, this is what happens when I try to view page 2 of this thread:

    This is something new, I have never seen it before.

    Zeno Bokor
    Inspiring
    November 6, 2009

    i was playing whac-a-mole with LT while reading the thread. It takes a bit of time to fully register that the posts were deleted which is why there's a new page even though there are under 50 posts left. It should fix itself in a bit

    Inspiring
    November 7, 2009

    Zeno Bokor wrote:

    i was playing whac-a-mole with LT while reading the thread. It takes a bit of time to fully register that the posts were deleted which is why there's a new page even though there are under 50 posts left. It should fix itself in a bit

    See here's a mod who's explained why the numbers don't match... a simple explanation, no ambiguity and no one has to wonder about strange machinations...

    Good of you Zeno to reply.

    Inspiring
    November 6, 2009

    The web has become known as a place for free and open communication. The Adobe forums should continue to be as open as possible, as long as a post doesn't physically hurt anyone, and doesn't expound extremist religious or political beliefs that could lead to hurtful behavior. Some people who are experts, and are generous enough to voluntarily share their knowledge, are not always polite -- that's no crime, and there's no way I'd want to give up their valuable contributions just because they have an 'attitude' that may be offensive to some overly sensitive people.

    Community_Admin
    Inspiring
    November 6, 2009

    The users in question were banned for repeated violations of the Adobe Community Guidelines.  We received numerous complaints about their behavior and attitude towards other users. The Forums team takes these reports seriously and is committed to maintaining a respectful atmosphere for community collaboration.

    Cindy-
    Cindy-Author
    Known Participant
    November 6, 2009

    I think some if not the majority of discontent around here has been legitimate. It seems to me that people had valid complaints and got banned for voicing them.    I feel very sad about the entire turn of events. Now if you want to ban me for saying so.... be my guest. I don't hardly come here anymore anyway.

    The friendship and camaraderie is gone as is a tremendous amount of experience. Now I am not talking about LT but many of the others who have just left or you have booted out. I think there are a lot of people who will never forget this.

    Phillip M  Jones
    Inspiring
    November 6, 2009

    Hi Oz

    I don't personally have any issues with folks pointing out the forum shortcomings. I do understand that folks are frustrated. What I do take issue with is when it becomes personal. For example, Anne Shelborne (I think that's the name). Anne seemed to harbor nothing but animosity at anyone bearing a "Community Expert" badge near their name. She seemed to believe we were personally responsible for "ruining" the forums. I've not seen her post in a while and I'm not sure if she was one of those banned or not. But it would seem to me that Adobe is simply trying to curb some of that personal type of seething rage and keep things in check.

    What baffles me is why this particular forum is so hostile that we cannot seem to be able to discuss different viewpoints without folks calling each other idiots for feeling a certain way. When all that should be happening is that we are hearing WHY each of us feels as we do. And as I see it, that's what Adobe is trying to clear up. And that's precisely why Politics and Religion are listed as two of the topics they don't wish to see discussed.

    In my estimation, everyone is entitled to their own opinions and beliefs. And just because you feel strongly Red or Blue about something, it doesn't grant you the license to call another an idiot for feeling opposite about whatever it is.

    I think if we give it a chance, we will see some discussions emerge that help us all learn from one another.

    Cheers... Rick


    Evidently not just us are upset. The Latest BBB report for Adobe is D-. They recomend everyone be careful about doing business with Adobe, until all the problems are cleared up. Its already been reported by some one who has had service complaint. Adobe should have an A++ rating.

    ~graffiti
    Legend
    November 6, 2009

    Cindy- wrote:

    Why are you banning all these people?

    I think it's just because they can.

    I ca understand one of the bans (the mostly unsuccesful one) but the rest...well...I couldn't say.

    Cindy-
    Cindy-Author
    Known Participant
    November 6, 2009

    Well I wish I could make some sense of this because it feels pretty bad around here.