Why can't I ever get anyone at the support number<Removed by Moderator>?

Forum|Forum|13 years ago
December 1, 2012
2 replies
5252 views

I waited over over an hour and no one ever answered. There is no message about expceted wait time etc. It is a very bad support system! Can you improve this Adobe?

This topic has been closed for replies.

TerriStone

Adobe Employee

I'll bring this thread to the attention of the support staff; however, this is the United States weekend, so you may not get a reply until next week.

J

Jan_EAuthor

Participating Frequently

Thanks Terri!

I will try to reach support again by phone next week - maybe early in the day. If anyone has the best time to call this number (Removed by Moderator) I would appreciate it (a time with less call volume).

John T Smith

Community Expert

What is that number supposed to do?

I have a list of different numbers... one may help

http://www.adobe.com/support/contact

In the US - Adobe General support <Removed by Moderator> M-F 5am-7pm Pacific

In the US - Adobe Install Problems <Removed by Moderator>

In the US - Adobe Activation <Removed by Moderator> Open 24/7

Claudio González

Legend

Ask Adobe. This is a user to user forum.

J

Jan_EAuthor

Participating Frequently

If I could ask Adobe, I would not be asking here! Think about it... I am sure Adobe has moderators here - most corporations have them.

Adobe_Hacker

Known Participant

Jan_E wrote:
If I could ask Adobe, I would not be asking here! Think about it... I am sure Adobe has moderators here - most corporations have them.

Yes sure there are moderators here who are mainly jobless g*riatrics given the title of MVP. Their only reason for them to be here is to pass time chatting up young users like you who can't solve problems themselves!!!.

What exactly is thr problem you would like to sort out? Perhaps these moderators can direct you to the appropriate forums where fellow jobless MVPs hang around

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