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R
Raymond ZJH
Inspiring
May 13, 2022
Answered

Why does the forum automatically mark the "correct answer" now?

  • May 13, 2022
  • 2 replies
  • 1805 views

Why does the forum automatically mark the correct answer now?

 

The two posts in the following links had automatically marked the correct answers, but I'm sure I didn't do so. Of course, I found out later and cancelled the marking. Is my account password stolen? But I can't believe it's true, because I always think the security measures of this forum are very good. At least it has new device login verification. Whether the "AI" smart function is added to the forum now? When the "AI" thinks "correct", it will be automatically marked....

 

Re: How to change the interface display language? - Adobe Support Community - 12930591

Betreff: Which attribute defines the transparency ... - Adobe Support Community - 12926830

    This topic has been closed for replies.
    Correct answer Sil.C

    Hi Raymond! Correct Answers do not get automatically selected. Both our employees and our Adobe Community Professionals can mark answers as correct.
    As a general recommendation, if an OP has not marked the correct answer in a post and has not followed up with a reply in 48h, any of those users can mark it if they believe they will solve the issue for the OP and other users.
    Obviously, an OP always can unmark and mark any answer as correct from their own thread at any time 🙂

    2 replies

    Nancy OShea
    Nancy OShea
    Community Expert
    May 13, 2022

    A correct answer is still a correct answer.  It doesn't matter who marks it that way -- employee, moderator or original poster.  It may not be the answer you were hoping for but it's still a correct answer.   Correct answers help future forum users who may have the same question.

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
      R
      Raymond ZJHAuthor
      Inspiring
      May 14, 2022

      That's right! I'm just curious about why it's automatically marked. Now I understand, thanks!

      jane-e
      jane-e
      Community Expert
      May 18, 2022

      @Raymond ZJH 

      If you are the OP and the answer has been erroneously marked correct, you can unmark it or you can ask a moderator to unmark it for you. Silva has correctly said we should wait 48 hours, but in real life I sometimes see them marked within minutes or even seconds.

      Jane

      Sil.C
      Community Manager
      Sil.CCommunity ManagerCorrect answer
      Community Manager
      May 13, 2022

      Hi Raymond! Correct Answers do not get automatically selected. Both our employees and our Adobe Community Professionals can mark answers as correct.
      As a general recommendation, if an OP has not marked the correct answer in a post and has not followed up with a reply in 48h, any of those users can mark it if they believe they will solve the issue for the OP and other users.
      Obviously, an OP always can unmark and mark any answer as correct from their own thread at any time 🙂

        R
        Raymond ZJHAuthor
        Inspiring
        May 14, 2022

        I see!

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