Why does the forum automatically mark the "correct answer" now?

Contributor ,
May 12, 2022 May 12, 2022

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Why does the forum automatically mark the correct answer now?

 

The two posts in the following links had automatically marked the correct answers, but I'm sure I didn't do so. Of course, I found out later and cancelled the marking. Is my account password stolen? But I can't believe it's true, because I always think the security measures of this forum are very good. At least it has new device login verification. Whether the "AI" smart function is added to the forum now? When the "AI" thinks "correct", it will be automatically marked....

 

Re: How to change the interface display language? - Adobe Support Community - 12930591

Betreff: Which attribute defines the transparency ... - Adobe Support Community - 12926830

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correct answers 1 Correct answer

Adobe Employee , May 13, 2022 May 13, 2022

Hi Raymond! Correct Answers do not get automatically selected. Both our employees and our Adobe Community Professionals can mark answers as correct.
As a general recommendation, if an OP has not marked the correct answer in a post and has not followed up with a reply in 48h, any of those users can mark it if they believe they will solve the issue for the OP and other users.
Obviously, an OP always can unmark and mark any answer as correct from their own thread at any time 🙂

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Adobe Employee ,
May 13, 2022 May 13, 2022

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Hi Raymond! Correct Answers do not get automatically selected. Both our employees and our Adobe Community Professionals can mark answers as correct.
As a general recommendation, if an OP has not marked the correct answer in a post and has not followed up with a reply in 48h, any of those users can mark it if they believe they will solve the issue for the OP and other users.
Obviously, an OP always can unmark and mark any answer as correct from their own thread at any time 🙂

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Contributor ,
May 13, 2022 May 13, 2022

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I see!

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Adobe Community Professional ,
May 13, 2022 May 13, 2022

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A correct answer is still a correct answer.  It doesn't matter who marks it that way -- employee, moderator or original poster.  It may not be the answer you were hoping for but it's still a correct answer.   Correct answers help future forum users who may have the same question.

 

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Contributor ,
May 13, 2022 May 13, 2022

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That's right! I'm just curious about why it's automatically marked. Now I understand, thanks!

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Adobe Community Professional ,
May 18, 2022 May 18, 2022

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@Raymond ZJH 

If you are the OP and the answer has been erroneously marked correct, you can unmark it or you can ask a moderator to unmark it for you. Silva has correctly said we should wait 48 hours, but in real life I sometimes see them marked within minutes or even seconds.

Jane

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Contributor ,
May 18, 2022 May 18, 2022

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OK, I see. Thank you for your explanation.

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