Why "Assumed Answered" when there are no replies?

Forum|Forum|11 years ago
May 19, 2014
2 replies
2271 views

Why do some posts appear marked as Assumed Answered when there have been no replies?

Photoshop for Beginners

If this is in error, is there any way of un-marking it?

This topic has been closed for replies.

Claudio González

Legend

John, I am afraid that the answer to your original question is because "that's the way the Jive software works". As in many other cases.

John Waller

Author

Community Expert

I struggle to believe that this is by design.

Many questions will go unanswered if they are assumed answered for no reason.

mytaxsite

Inspiring

I think it is just a bug and needs to be looked at by the developers. By posting here, I doubt anybody is working on this so it won't be fixed in the near future unless Maddison Murphy sees it and takes some positive action to report it.

Jacob Bugge

Community Expert

I have seen it a few times, too.

I believe it is an unintentional marking by the OP, who would then be able to change it, as would a moderator, presumably.

pwillener

Legend

Why would the software even offer to set a question without any replies as "assumed answered"?

And no, once it is set, it can't be undone from what I've seen.

John Waller

Author

Community Expert

And no, once it is set, it can't be undone from what I've seen.

That's my conclusion too.

Leads me not to trust the green Answered icon.

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